Tikona Digital Networks Complaints & Reviews

Reminder 7 !!!!!
Thanks & Regards,

Amit Kumar Ahalawat
IBM India Pvt Ltd
Gurgaon, India
Mobile (India): +91-[protected] (Active)
Mobile (Kenya): +[protected]
Email Id: [protected]@in.ibm.com


Amit K Ahalawat/India/IBM
11/06/2011 12:31 PM
To
Customercare <[protected]@tikona.in>, nodal.[protected]@tikona.in, v.[protected]@tikona.in
ccbr...

Hi

I have moved from my previous rented apartment (A-303, Gokul Annexxe, Agrwal Gardens, Gokul Township, Virar(W)) to a new apartment (C-304, Samarpan - I, Gokul Township, Virar). I had Tikona WiBro connection at my previous apartment, and after moving to the new apartment I requested the shifting of the connection to the new address. I was asked to provide scanned copy of my rent agreement with the new and old address details....

I got the connection on 24-aug-2011(Billing Account Number:[protected] but installation not completed due to technician did have that much knowledge to resolve the problem.

The Installation completed on 26-aug-2011 after following continuously two day.

After installation I observed internet speed is low. I communicated to sales person and customer care center; the technician came to me at 8 pm (in night) and...

i have taken tikona connection n their sales man said thaty its connection exist throughout Kolkata. I have changed my residence n tikona's connection does not exist in my new address. i have send them lots of mail n call but still they don disconnected it even after confirming it by msail n they are sending unnecessary bills even if i m not using their connection . Their customer care representative says they wil tranefer their call...

RE: Re: Tikona Collection department stole my Modem from my House Terrace***Reminder***Sunday, October 9, 2011 12:58 PM
From: "mohandas" <[protected]@yahoo.com>View contact details
To: "Customercare" <[protected]@tikona.in>
Hello Gayathri,

Any update on the below complaint! there is no reply from your side.

What is the action initiated by the concerned department,...

Hi , My tikona acc id is [protected] and started using Broadband connection since August. The connection speed was pathetic and inconsistent. I requested multiple times to customer care but of no use and so I requested for discconection.

I called almost 10-12 times on customer care for disconnection but they said the system is down and they cannot take my request. I dropped an email to [protected]@tikona.in and nodal.[protected]@tikona.in...

I made a same complaint about few months ago: https://www.consumercomplaints.in/my-complaints.htmltikona-broadband-bandra-west-mumbai-city-maharashtra-c625955.html

So making it again. My a/c number is [protected].

I didn't get a bill for the previous month- nor for this month. Tikona, I need a hard copy. Its plain and simple. If you cannot do this, simply give me a formal letter that we cannot give you a hard copy...

My name is Junaid Khan. I had applied for "Tikona broadband" connection. An executive from their company had collected cash of RS 1150 from me in MARCH 2011.after that two engineers came to my place and tried for installation but it wasnt possible because of poor network. they said that they cannot install connection at my house. And that I will get a refund of the money as the connection was denied from them.

After...

I had applied for a broadband connection sometime in July 2010 and even paid some initial amount. But service was never delivered. To my surprise, Tikona sent a mail on 14th July saying that service has been activated, but actually no service was activated. Then Tikona sent some bills. I replied to them saying that bills should not be sent to me as service has not been even delivered. I never got a reply from Tokona. Recently I was surprised...

I can take your tikona Internet Service just before one week. Past 4 days I can’t use our internet connection, its very very slow? Just your login page also not loaded. So we are disappointed with your network service.

Because already many times contact your customer care, then one person told takes your problem in 24 hours. But can’t take any action right now. Tell me what action takes our issue. Once you’re deadline...

Internet "Service" Providing by tikona is not good, Problem is solve in 4-5 day. In Case of Services i will prefer AirTel Internet. Because they take hardly 1-2 hour to solve a problem....


If you are thinking about tikona internet for a new connection Then please think about this. Because no internet access there will be no use of internet and wasting time as well as money..


Pradeep...

my consumer id is[protected] for tikona internet service. Since[protected] my internet service is disrupted . On october 18 I made a complaint to tikona no. [protected]. They assured me to get it repaired maximum within 8 hours. When I could not get the remedy , on October again I made repeated complaints to the same number. They again assured me that it shall be repaired within 4 hours and one technician named Ankit has been assigned for...

My user name;[protected]
I have written to customer care for wrong plan active during reciept of the money payed.
I have applied for BB849 and the plan active is BB449.
I called up the customer care number today but they refused to register a complaint.
1.Complaint no 1-wrong plan activated
2.Complaint No 2 Modem is not working since 9th October.(Tried with borrowed modem and it is working)
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I had a Tikona Wireless Broadband service with Sevice ID [protected]. I discontinued the service on 20th April, 2011. Even after calling the Tikona Customer Support, and sending emails to Tikona billing department multiple times, my security deposit is not refunded yet....

Dear Sir,
I must put my complain in cateogary of cheating or frauding.I planed to take tikona connection there employ came to my house show me the demo,get my form filled upwith nesesory document and ask me for inastalation fee and one month advance rental I paid it.Next day I got my loging Id and Password after some day there engener came to my place with modem and all did some thing bud dint compleate my instalation.Now Its more...

Dear Sir/Madam,

I represent my company called Saksham Systems & Technologies Pvt. Ltd.
We are using internet services from Tikona Digital Networks Pvt. Ltd. and under their service agreement they agreed to provide us static IP with internet services.
Being a software service provider, it's very important for us have STATIC IP.
We have requested for this Static IP on 21st of September '11...

I was using Tikona Broadband ( Tikona Digital Networks Pvt. Ltd.).

Customer Name: Peeyush Jain.
Customer ID [protected],
Registered Mobile No. [protected],

The complaints are

a) I was told that the initial amount does not include any installation fee. wheras in my first bill i found Rs. 500/- . Upon complaint NO REVERT

b) I was told at the time of booking that upon...

Hello Sir,
This is to bring you notice about the new Internet connection i have taken. I have paid 950 rs as advance payment to take the new broardband connection from a Service Provider called TIKONA. I have paid for the connection on 1st Oct,2011 and till date nothing has been installed and no update on it . When i call call the executive who has taken the money he says my mobile number details are given wrong and simply...

Dear Team,
Just see how this company is functioning.... They didnt bother to reply customer complaints as well a.... Below is the content my compalint..
Mail written to the Nodal Office is also not noticed by the Nodal Officer.... What else you can expect if the nodal office does not reply or resolve your query, whose job is to solve these type of complains.... Below is the details of my mail...

zydevine . to...

This is regarding the experience I have received from Tikona's Sales person Mr.Swapnil Amre (cell no: [protected]) who had visited my residence on Saturday Sept 3rd 2011 for the order form collection. As per him, if I pay Rs.1000/- cash the installation would take place on Sunday Sept 4th 2011. Also he committed that the drilling work required to pull the cable inside the house, would be carried out by the ISP without any charges.br...