Tikona Digital Networks Complaints & Reviews

1.You took the money but nobody turned up for the connection.
2. I told to your sales person that drop the cheque for clearance only
after the address proof that I have, is acceptable to your company (
bank passbook) but he didn't turned up and put drop the cheque for clearance.
3. After my several followups I got to know that I have provided
driving license against the address proof document which...

Hello Sir,
I have applied for a tikona broadband service and deposited Rs. 1000 for this. But due to technical reasosns they can't provide me the connection. For last 3 months I have been chasing them for refund of my deposit but they are not getting it refund. Numerousd calls and mails to their customer care,nodal officer and appellete tribunal are of no use. They don't even reply to my mails. Please tell me how to lodge...

Receivng bills even after disconnection request of Internet
Hello Sir/madam,

I had a Tikona internet connection connected in June 2011. This device used to give some netowrk problems most of the times. So just after a month I gave request to disconnect from their customer care as well as from Email. Accordiing to their policy this device should be disconnected in 7 days after the request and a person should come to take...

I had paid Tikona for a yearly internet contract on September 03. Their Sales representative came and collected the cheque for Rs7.5K from my house. The same was encashed within 3 days. post which is my long and sorry tale of follow-ups with Tikona for installation of Wifi at home. Needless to say, there was no response...NO REVRTS ABSOLUTELY!! The sales person has changed their number, the office guys and customer care promises resolution...

This is another complaint that I am putting up in the last couple of months. I have been facing connection issues with Tikona broadband every night. I get 'no network access'. If it does get connected by chance, the speed is as low that I cannot surf the web also. This has been happening since the past 3-4 nights. I called the night before but was on hold for almost 20 minutes and then hung up since could not speak to customer care....

Dear Sir,

My friend has applied for TIKONA (wired) Broadband. The connection was installed nearly a month ago. He is staying in Ravet. Since installation the connection is working for few days only i.e. 10%. he has called many technicians/seniors in Tikona.in. They told that there is problem in the device which is installed on the terrace. But no one is coming to replace the device.

At-last my friend is complaining...

Some time they send to me billing date 4th, sometime 3rd, sometime 2nd. Lot of time I complaint just fix this date in 5th, because I am getting salary after 2nd or 3rd, but they never give the response.

Reason is that they charge late fine every month Rs. 25, whenever I paid on time or not doesn't matter they charge Rs.25.

If I have complaint in customer care as a all proof at least 15 times, they send to...

I have opted for tikona broad band services and called the representative. He has given a demo and taken advance for making connection on 5/09/2011. He told that after installation they will provide wi-fi modem at rental of Rs 75/- P.M as extra charge. They have given me connection on 7/09/2011 and so far not installed modem. More over the response from them is not respective and arrogant reply.Kindly help me. TIKONA ID NO-[protected]
br...

Application number [protected]

This is to apprise you that i applied for a conncetion on 17th of Septemeber with Tikona.in and paid Rs. 1000 towards advance payment in cash but till now no one contacted for the conncetion despite me contacting their customer care twice.



Sequence of events:



1. 17th of september paid cash to Ajay cell([protected])and ecode[protected]on...

Hello,
I took Tikona Wireless Broad Band Connection on 5 August 2011, its service is very poor no connectivty, i am not happy with the service so i complained to the Tikona about disconnection on 10 August2011, still now they havent come up , they will call me to my mobile , our services persons come for setup of you connection, i told them please disconnect the service. they keeps on telling we will disconnect it. but they never...

I am extremely unhappy with Tikona services. Upon humble request by Tikona sale engineer I subscribed Tikona newly lunched scheme 30 GB for 30 Months and paid a sum of Rs.3308/- vide cheque no.000025 drawn on Kotak Mahindra Bank. The same was honored on 12.09.11. At the time of making payment I was promised for immediate installation and activation of new connection. But regret to say till date no installation has been done. I have tried...

Hi Sir,

I am using Tikona broadband connection (Subscriber ID: [protected]) for last 6 months. Last week I have shifted to new rented house which very near to my old rented house (within 100 meters). I raised relocation request on Friday with Tikona and sent email to their customer care with scanned copy of my rental agreement as address proof (Asked by customer care person to do so).

They informed me that the...

This is what I have emailed to Tikona Care as well: -


I Anant Prakash (User Name: [protected]) have been using Tikona for quite a time now.

The service is great however the reps at your customer service #[protected] are really disappointing. Day before yesterday I called to get my plan changed from 849 to 899 due to fluctuating speed issue. I was advised by the rep that I sure can change the plan however...

Hi,

I had used Tikona Internet 06 Months ago after that due to speed problem as per their request I had disconnected and I had done final settlement they collected the modem also after that I am getting bill every month even I sent the mail on August,22,2011. Then they given reply as below mail
Dear Mr. Kikkisetti,



Greetings from Tikona!

This is with reference to your...

I WANT TO DISCONNECT THE TIKONA NETSERVICE WITH IMMEDIATE EFFECT PLEASE....

This is the worst service of Tikona for broadband I came across.

THOSE WHO ARE THINKING TO GO FOR TIKONA BROADBAND, MY REQUEST TO ALL IS PLZ DROP THE IDAE & OPT.FOR SOME OTHER SERVICE PROVIDER, DON'T FALL FOR THEIR TRAP OF " FIRST DEMO & DEN PAY"ALL .
THESE SALESPERSON MANAGE TO SHOE YOU ALL WAHT YOU LOOKING FOR BUT WHEN YOU FALL IN THEIR TRAP & PURCHASES THE CONNECTION, THEN THE NIGHTMARE...

HI,
Im SANJAY P.GAIKWAD,PIMPLE GURAW PUNE-27
MY MOB. NO.IS [protected].
DEAR SIR/MAM
I AM NEW COSTUMER OF THIS NETWORK .I AM UNABLE TO USE MY INTERNET SERVICE BECAUSE MY CONNECTION ALWAYS USE ANOTHER PERSON WHO ALREADY SEE THE ALL SETTING OF MY NET CONNECTION.
I CHANGED MY PASSWORD BUT INVAIN.
PLEASE GUIDE ME AND CHANGE MY IP ADDRESS OR SERVICE ID....

Dear Sir,

I Would like to complaint for the very very poor service for Tikona Broadband.
I bought tikona broadband connection 06-07 months prior & at that time as per plan my speed was 2000 kbps, it was quite good for me. Then I realise to make my plan to unlimited access to internet & I have changed the same 03 months prior. From the last 03 months I am fed up of this connection. Their customer care is very...

Hi,

My name is Abhinav and my tikona ID is [protected]

I got the connection installed from Tikona today. I want some to help me as the person who came for installation stole my wrist watch.

As mentioned above I requested a tikona connection on Monday 5th sep 2011 from Naredra through a flyer in my mail box. He collected 1000INR and told me that someone will come shortly and install the network/connection....

Hi, I am Digambar Rakshe. My contact No.:+91-[protected].
I am using tikona connection [protected] since last one year. Connection owner is my elder brother, who is living in Pune. From last 5-6 months, I am getting bad service from tikona eventhough I have taken follow-up with customer and their engineer.Last one month, I was unable to use the service due to signal strength problem at my location.I called up customer care 7-8 times,...