[Resolved] Tikona — Broadband bad service | |||||
Tikon service is very bad because i am a new customer and i have paid Rs 2950.00 Amount and i have taken the service before 6 days but i am not able to use is smoothly and i have called more than 10 time to customer support and they people only entertain with customer and their service is realy very bad. details are as :: User Id :: [protected] Was this information helpful? | |||||
Jan 9, 2017 Complaint marked as Resolved Verified Support Dec 06, 2011 Tikona Digital Networks Customer Care's response HI Mr.SaurabhThank you for your mail, We have noted the details and the issue has been forwarded to the concerned department and would try to resolve this in 24- 48 business hours. Regards Tikona Services | |||||
 4 Comments | |||||
Comments
Hello,
I’m Vishal Mehra.
I want to thank Tikona for my Refund cheque of full amount. On 3 Aug 2011 I have applied for Tikona ULNTD799 plan and paid installation charges to sales guy, but the installation guy told me that there is no feasibility at my place, so I raised disconnection request. I wasn’t expecting the refund to come to me on time, but to my surprise after 30 days I got my refund cheque. I wish my location was feasible, hope it would be in future as I have good review about their network speed.
Regards,
Vijaya.
I’m Vishal Mehra.
I want to thank Tikona for my Refund cheque of full amount. On 3 Aug 2011 I have applied for Tikona ULNTD799 plan and paid installation charges to sales guy, but the installation guy told me that there is no feasibility at my place, so I raised disconnection request. I wasn’t expecting the refund to come to me on time, but to my surprise after 30 days I got my refund cheque. I wish my location was feasible, hope it would be in future as I have good review about their network speed.
Regards,
Vijaya.
Dear Mr. Alam,
Greetings from Tikona.
As per our conversation on July 23, 2013 all issues with your service has been resolved and waiver of Rs. 303/- has been processed against your account which will reflect in your next bill.
We appreciate your patience and kind support.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at http://forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
As per our conversation on July 23, 2013 all issues with your service has been resolved and waiver of Rs. 303/- has been processed against your account which will reflect in your next bill.
We appreciate your patience and kind support.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at http://forum.tikona.in
Regards,
Tikona Care
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Tikona Broadband — Bad Service
I took broadband connection 10 Days back and out of them only 4 days I could use the Internet plan which I opted.The Tikona service is so pathetic that I will never suggest anyone and also their no proper response from them to solve this problem.This is kind of foolish service these people provide and take money in advance to trap the customers.
They may repeat this pathetic service to any customer.They are fooling people.
Saurabh Agrawal
Login Id: [protected]
Tikona
Pune