[Resolved] Tikona Broadband Services — Harassing emails and threatening | |||
I had requested to close my connection an year back with request id[protected] but I was still recieving bills and mails from TIkona.I sent a series of chain mails to the firm mentioning that I have already asked to close the connection but the request was pending at their end but there was no action taken. Now I am recieving a series of legal notices mentioning that I am liable to pay an extra amount for settlement.These kind of mails harass the constumer and I find them just to be a means of fetching money by threatning the customer. I have copies of all the mails that I sent to them. Poor customer service from their end has been the core reason of me having to withdraw my connection. And with Tikona many of my friends have the same story to tell. Such firms shut definitely be shut down and treated a lesson.Need your urgent and kind help. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
I have also sent a mail to [protected]@tikona.co.in regarding the same attaching emails that I had sent to discontinue my connection.There was no action taken then.But now haraasing the customer by sending legal notices is not acceptable by me and I will not gesitate to go to higher authorities if this matter is not sorted out in my favor at the earliese
I think I will have to sue your firm to the highest level now to find justice against consumer rights! Despite my continuos mails I am still reacieving warning legal notices! I had closed my connection on 2nd feb 2012! But your never endings bills and mails did not stop even then and tthus matter hasnt been.sorted out till now!! A n excellent example of how worse ffirms can possibly be. IIN MY OPINION SHUTTING DOWN OF SUCH FIRMS IS ONLY WAY TO TEACG A LESSON!
Dear Mr. Chhabra,
Greetings from Tikona.
With regards to your concern, your account has been processed for full and final settlement post which you are liable to pay the outstanding amount of Rs. 1439.24
We request you to clear the payable amount to avoid bill reminder calls.
Please visit below link for online payment
http://www.tikona.in/online-payment
For any further issues/queries, you can reach us on our toll free number[protected] or write to us at http://forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, your account has been processed for full and final settlement post which you are liable to pay the outstanding amount of Rs. 1439.24
We request you to clear the payable amount to avoid bill reminder calls.
Please visit below link for online payment
http://www.tikona.in/online-payment
For any further issues/queries, you can reach us on our toll free number[protected] or write to us at http://forum.tikona.in
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Kindly accept our apologies for the inconvenience faced by you. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJ984 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in.
Regards,
Tikona Care