[Resolved] Tikona Digital Service — Worst Service customer id - [protected] from Tikoan broadband | |||
HI, I have already done a disconnection request on 18th Sep from my registered email id to [protected]@tikona.in which was never considered and i was forced to pay 1500 rs, which was taken forcefully from me by threatening about the court. I have stopped using their service from 23rd June this year . when i was associated with Tikona i never got any satisfactory service Facts: + In June month total usage is 68MB due to tikona's great network.so ideally i should not be charged anything. + 89 SR's in a Year for your bad service, that means 7-8 SR's every month so tell me if i have ever got a service from Tikona? your average resolution time foe every SR is atleast 4 days which makes my internet work hardly a week in month work perfectly. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
4 Comments | |||
Comments
Tikona is realy one of the badest company.
Reply
i had same experience with Tikona
few months back i requested Tikona customerCare for my disconnect my broadband connection because of my job location transfer.
They sent me final settlement of 440 rs and i paid.
Almost after 3 months i got a call from Tikona Legal Advocate for i not paying 1940 rs .I called Tikona service center for this issue.They told me i didn't submit Tikona Router. But really don't know where they are fixed this instrument in my home.The time i was taking Tikona Connection no one told me about this Tikona router.
Even when i got finel settlement from tikona...I contacted Tikona person to go and collect Tikona Router and i said i don't know where it fixed .They said ok...but they didn't ...
And also last 3 months no one contacted me about This router.
But finally Tikona Legal people called me to pay 1940 rs within 1 hour otherwise they ready to file FIR against me, , ,
I contacted Tikona customer care ...but they are responded very poor...
Finally i paid 1940 rs unnecessarily
very very very bad experience with tikona services
Pls don't take Tikona connection...
Tikona company better to recruit Technical persons...not Legal advocates...
God-bless Tikona...
Santosh
Tikona Id--[protected]
few months back i requested Tikona customerCare for my disconnect my broadband connection because of my job location transfer.
They sent me final settlement of 440 rs and i paid.
Almost after 3 months i got a call from Tikona Legal Advocate for i not paying 1940 rs .I called Tikona service center for this issue.They told me i didn't submit Tikona Router. But really don't know where they are fixed this instrument in my home.The time i was taking Tikona Connection no one told me about this Tikona router.
Even when i got finel settlement from tikona...I contacted Tikona person to go and collect Tikona Router and i said i don't know where it fixed .They said ok...but they didn't ...
And also last 3 months no one contacted me about This router.
But finally Tikona Legal people called me to pay 1940 rs within 1 hour otherwise they ready to file FIR against me, , ,
I contacted Tikona customer care ...but they are responded very poor...
Finally i paid 1940 rs unnecessarily
very very very bad experience with tikona services
Pls don't take Tikona connection...
Tikona company better to recruit Technical persons...not Legal advocates...
God-bless Tikona...
Santosh
Tikona Id--[protected]
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