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Tikona Digital Networks

[Resolved]  Tikona — Harassing for the bill

Address:Surat, Gujarat

Dear sir,
I was using the tikon internet service.I was using the 6 months unlimited plan and after the period of 6 months I have disconnected.I have paid the bill amount to the company in advance.But suddenly the company started harrsing me to pay the bill for next 6 months even though I have not used there connection they started calling me on my number for the payment and even they sent me the legal notice from different diffrerent advocates the advocate from delhi is calling me that if I will not pay the sum of outstanding amount then it will be multiplied by 10 as the pelenty.sir I have paid the bill in advance and after the dissconnection why should I pay them I request you to please. See to and I want that they shoul be fined as I m not in the fault i.I also have the record that I have no outstanding amout left
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Aug 14, 2020
Complaint marked as Resolved 
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3 Comments

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Comments

Hi,
I have used Tikona internet for jus 4-7 days and faced lot of issues in connectivity. I have disconnected on 7th day, Still I got Bill for that month and they havn't refunded my router deposit which was taken from me(2, 000 INR). I got harassment calls different advocates and stating delhi police (whom I can see as Tikona Advocates in true caller) after one year. They were not ready to refund my amount which is more than the stated bill amount.
Reply
Dear lmeka,

Kindly accept our apologies for the inconvenience faced by you. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJ531 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in.

Regards,
Tikona Care
Reply
Dear lmeka,

Gentle Reminder
This is to follow-up on your concern listed on June 12, 2013. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJ531 in the subject line.

Regards,
Tikona Care
Reply

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