[Resolved] Tikona Internet Service Provider — Fraud, harassment and cheating | |||
Dear sir, I got a call from [protected] saying i am advocate calling from Delhi and i am filling case against you on behalf of Tikona. I am sure she was lying as she was not even able to talk properly neither in english nor in hindi. I am sure this is some kind of department or you can say fraud run by tikona network provider as i have seen multiple cases on this forum only. Would request you please check in details like number registered on whose name, Whose is calling etc. And penalize them with heavy amount as they would have already cheated 1000 of consumers. Please find below the details. I was using the tikon internet service.I was using the 6 months unlimited plan and after the period of 6 months I have disconnected.I have paid the bill amount to the company in advance.But suddenly the company started harassing me to pay 4890 INR even though I have not used there connection they started calling me on my number for the payment and even they threaten me to send legal notice from different advocates the advocate from delhi is calling me that if I will not pay the sum of outstanding amount then it will be multiplied by 10 as the penalty.sir I have paid the bill in advance and have dis connected the service and have got the confirmation mail as well. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
Tikona care Internet service provider — Cheating on customers
My name is Om Narayan and my user ID is [protected]. I received a bill form tikona on my email address om.[protected]@gmail.com on 6th April at 4 p.m and my connection was disconnected by 11 at night on the same day.There was a discrepency in the bill as I have not used the tikona services for 17 days, that is between 16th March till 2nd of April. I had raised a request for correcting the bill so that I can pay it. However no one from the billing department has contacted me till now. It has been 2 days since I had raised this request.
Every time I call up tikona care they say that they are arranging a call back within 20 mins however those 20 minutes have not completed till date.
On an average I have made close to 5 calls a day to you people.
Tikona care people are the worst service providers I have ever come across. All the call center people reply is "sorry". When I asked the people to connect me to the supervisor they refuse.
The agents I have spoken so fare are Kartik, Kartikey, cubical number 4205, Kavita is the floor manager to whom my call back was scheduled however she never bothered to call back, also the call centers opens at 8 however an agent told me that she comes to the office at 9, I feel pity on such careless people. My contact number is [protected]
Hi,
We regret the inconvenience caused to you. We have taken note of your issue and would get back to you at the earliest.
- Tikona Digital
We regret the inconvenience caused to you. We have taken note of your issue and would get back to you at the earliest.
- Tikona Digital
Consumer court must take strict action to curb such issues as this things are increasing day by day.
Dear Customer,
Kindly accept our apologies for the inconvenience faced by you. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJ529 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in.
Regards,
Tikona Care
Kindly accept our apologies for the inconvenience faced by you. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJ529 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in.
Regards,
Tikona Care
Hi There,
Apologies are very cheap now a days and its a standard line which people just copy pasted from one place to other. It has no significant importance nor does it assure you will not cheat other people again. If i will check on this forum only i will get thousands mails where in you just apologized and commit same mistake again knowingly. There is a saying "if you will not fall, you will not learn" same way if you will not be penalized you will cheat more people and this is serious breach of Indian law which should ban tikona from providing service.
I would request consumer forum to take this matter to department of legal affairs or LAW ministry to investigate this in detail and found guilty not just penalize them with heavy amount but ban them for life time. As there are threatening people by misusing the LAW.
@Consumer complaint Forum : Awaiting your kind response.
Apologies are very cheap now a days and its a standard line which people just copy pasted from one place to other. It has no significant importance nor does it assure you will not cheat other people again. If i will check on this forum only i will get thousands mails where in you just apologized and commit same mistake again knowingly. There is a saying "if you will not fall, you will not learn" same way if you will not be penalized you will cheat more people and this is serious breach of Indian law which should ban tikona from providing service.
I would request consumer forum to take this matter to department of legal affairs or LAW ministry to investigate this in detail and found guilty not just penalize them with heavy amount but ban them for life time. As there are threatening people by misusing the LAW.
@Consumer complaint Forum : Awaiting your kind response.
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Apologies are very cheap now a days it is standard line which you copy pasted for all consumers. if we check this forum only we will find 1000 of apology comments. It has neither significant importance nor does it assure you will not commit same crime again knowingly. There is saying " If you will not fall, you will not learn" Same way if you will not be penalized you will not stop doing this.
This is serious breach of Indian law where in doing fraud taking name of top most judiciary system fearlessly. I would request consumer complaints team to forward this to department of Legal affairs or LAW ministry to investigate in details and found guilty penalize them with heavy amount and ban them to provide service in INDIA as they have PAN India presence and might impact million consumers and will set examples for others to do such things.
To answer your question just check whom did you call on Jun 12, 2013 @ around 12:15 PM to 12:45 PM in Mumbai.
@Consumer complaint team : Awaiting your kind reply as i don't want to deal with this people. It might be dangerous for me.
Thank you.