Tikona — Invalid collection of money | |||
Hi, I took internet connection some were in Nov Dec-12 that is quarterly plan. But due to some Techincal issue my service is topped working just in 1-2 month. I have sent so many mail and done so much of follow ups.but didn't received any useful response from Tikona. Today i have got a call from Delhi court. for saying that i have to do a payment of Rs 1700/-.I made this payment. Right now i was on call with customer care as usual,No one know what happened to my connection.Finally I have asked then to re close my connection. My complaint number is:[protected]. Now i want my money back. Was this information helpful? | |||
 6 Comments | |||
Comments
Hi,
It's more than a month.
Still you haven't paid me my money back.
For closing of connection no reply.:
Same has been conveyed to your customer support executive when they called me.
Req number :[protected]
My reply :-
I don't want to use you service any more.
Please close my connection ASAP.
I have already submitted instrument(adapter) to your Technical engg.
Regarding Modern it was being used for some other connection, in same Building.
Just not I want to get this connection closed ASAP.
As there is nothing pending on me So please close my connection ASAP.
Req number 1-[protected]
My reply on 18th june
As updated in subsequent mail's, I have already submitted the instruments, So there i no point in resolving the issue, Because I wouldn't be able to use your service.
So Please close it ASAP.
Can you let me know what is actually happening and what is status of my request.
What about my money and connection status.
Just to remind you it's almost a month, there is not much done from your end apart from updating this Blog.
This is very depressing.
It's more than a month.
Still you haven't paid me my money back.
For closing of connection no reply.:
Same has been conveyed to your customer support executive when they called me.
Req number :[protected]
My reply :-
I don't want to use you service any more.
Please close my connection ASAP.
I have already submitted instrument(adapter) to your Technical engg.
Regarding Modern it was being used for some other connection, in same Building.
Just not I want to get this connection closed ASAP.
As there is nothing pending on me So please close my connection ASAP.
Req number 1-[protected]
My reply on 18th june
As updated in subsequent mail's, I have already submitted the instruments, So there i no point in resolving the issue, Because I wouldn't be able to use your service.
So Please close it ASAP.
Can you let me know what is actually happening and what is status of my request.
What about my money and connection status.
Just to remind you it's almost a month, there is not much done from your end apart from updating this Blog.
This is very depressing.
Dear Mr. Rathore,
Greeting from Tikona .
With regards to your concern, Tikona service account has been terminated.
Also, we are processing a refund request. We will update you accordingly.
For any further issues/queries, you can reach us on our toll free number[protected] or write to us at http://forum.tikona.in
Regards,
Tikona Care.
Greeting from Tikona .
With regards to your concern, Tikona service account has been terminated.
Also, we are processing a refund request. We will update you accordingly.
For any further issues/queries, you can reach us on our toll free number[protected] or write to us at http://forum.tikona.in
Regards,
Tikona Care.
Hi,
My issue is not resolved yet.Can some one please help me on this.
Please contact me on my email id.
My issue is not resolved yet.Can some one please help me on this.
Please contact me on my email id.
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Kindly accept our apologies for the inconvenience faced by you. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJ695 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in.
Regards,
Tikona Care