[Resolved] Tikona — no installation yet done | |||
This is Bharat phulwani ..I subcribed for this tikino wifi connection on 28 august 2010 --application number -[protected] and still i have not received the service as well as no installation done yet ...Tikona customer care sucks ...they will just take complaint and give ticket number. Tikonal sales executive told me that after filling the appliaction form with 24 to 48 hrs installation will be done and that was wrong information ..tikona sales excutive are like frauds and provide wrong information ...I called customer care multiple times and they are useless and they will give all kinds of churan to you . Its been now many days and no installation done ..i will not recommended anyone togo for tikona wifi. I am now looking to get my documents and 50 res cheque back and if tikona don't provide this to me i will take some legal actions and move to consumer court . Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
My Name is Kamlesh Devrukhkar. I subcribed for tikona connection on 22 May 2011 - SRF Number [protected]. I am very angry with Tikona sales person and with tikona service. I was said by Mr. Satyendra ([protected]) Sales person from tikona, that if you pay in cash you will received tikona connection in 3 days and if you pay by cheque you will get tikona connection in 7 days.
So I had paid cash as it was very urgent for me. Satyendra promissed to give connection in 3 days and said if you not received in 3 days he will give his own modem to me for use upto i receive connection. I belived him and canceled my old internet connection. After 3 days i contact Satyendra and said i have not received the connection, so he said sir wait for 2 more days as their was some problem. I wait for 2 more days and called him again after 2 days, he said i don't know what happening you contact to my senior Mr. Niraj ([protected]). Niraj is fake person, said me you will received connection in 1 days i.e. on Friday 27th May 2011. Connection was not done i was too frastated and angry so I called Satyendra & Niraj around 50 times for followup. They were disconnecting My calls every time. So i called Satyendra from my other number he picked the phone on friday there was also a technician along with satyendra. Satyendra said to Technician that customer ne paresaan karke rakha hai so Technician said ki chalo customer ko paresaan karte hai aur connection aur 4 din late karte hai. I heard all this conversation on my phone. I said Satyendra to give phone to technician but he ignored and disconnected the line. I am really angry with tikona customer care too. In future i am not going to give reference to my friends or to my relative about the tikona.
I want my money back or i will forward this same mail to consumer court.
[protected]
So I had paid cash as it was very urgent for me. Satyendra promissed to give connection in 3 days and said if you not received in 3 days he will give his own modem to me for use upto i receive connection. I belived him and canceled my old internet connection. After 3 days i contact Satyendra and said i have not received the connection, so he said sir wait for 2 more days as their was some problem. I wait for 2 more days and called him again after 2 days, he said i don't know what happening you contact to my senior Mr. Niraj ([protected]). Niraj is fake person, said me you will received connection in 1 days i.e. on Friday 27th May 2011. Connection was not done i was too frastated and angry so I called Satyendra & Niraj around 50 times for followup. They were disconnecting My calls every time. So i called Satyendra from my other number he picked the phone on friday there was also a technician along with satyendra. Satyendra said to Technician that customer ne paresaan karke rakha hai so Technician said ki chalo customer ko paresaan karte hai aur connection aur 4 din late karte hai. I heard all this conversation on my phone. I said Satyendra to give phone to technician but he ignored and disconnected the line. I am really angry with tikona customer care too. In future i am not going to give reference to my friends or to my relative about the tikona.
I want my money back or i will forward this same mail to consumer court.
[protected]
Tikona Digital Network — tikona digital network Complaints - no installation yet done
My Name is Kamlesh Devrukhkar. I subcribed for tikona connection on 22 May 2011 - SRF Number [protected]. I am very angry with Tikona sales person and with tikona service. I was said by Mr. Satyendra ([protected]) Sales person from tikona, that if you pay in cash you will received tikona connection in 3 days and if you pay by cheque you will get tikona connection in 7 days.So I had paid cash as it was very urgent for me. Satyendra promissed to give connection in 3 days and said if you not received in 3 days he will give his own modem to me for use upto i receive connection. I belived him and canceled my old internet connection. After 3 days i contact Satyendra and said i have not received the connection, so he said sir wait for 2 more days as their was some problem. I wait for 2 more days and called him again after 2 days, he said i don't know what happening you contact to my senior Mr. Niraj ([protected]). Niraj is fake person, said me you will received connection in 1 days i.e. on Friday 27th May 2011. Connection was not done i was too frastated and angry so I called Satyendra & Niraj around 50 times for followup. They were disconnecting My calls every time. So i called Satyendra from my other number he picked the phone on friday there was also a technician along with satyendra. Satyendra said to Technician that customer ne paresaan karke rakha hai so Technician said ki chalo customer ko paresaan karte hai aur connection aur 4 din late karte hai. I heard all this conversation on my phone. I said Satyendra to give phone to technician but he ignored and disconnected the line. I am really angry with tikona customer care too. In future i am not going to give reference to my friends or to my relative about the tikona.
I want my money back or i will forward this same mail to consumer court.
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We have taken note of your application number, we will look into the issue and get back to you at the earliest. We apologize for the inconvenience caused to you.
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Tikona Digital Networks