Tikona Digital Networks Complaints & Reviews

i m the internet holder of tikona care from last 3 months, i m facing always problem of check issue
i m giving check mostla on 31 to 2 date of every month but billing department is not working properly and calling that you have not paid a bill and always my check is clearing on 13 to 15 of the months.
same way last dec end 31 i have paid a cheque no 337716 of 686 Rs but their billing department has not cleared...

I have taken tikona connectionon 26th Jan 2011,- the plan is unlimited called UNLTD649
THE SPEED SHOULD BE 600 KBPS
YOU WILL HAVE TO PAY 1267/- AND TAKE THE CONNECTION
monthly charges are said to be 649/-

from the day one till today the 9th of feb 2011, at least 10 service personal has come and changed every thing but he is to able to show me 600 kbps. He is help less, the call center says they will rectify...

Internet connection. My self dhrudip thakkar using Internet connection of Tikona Digital Networks for last four months and submit more than 25 complain within this period without any result. Its fraud company. You never get enough speed. This is new company in India updating process is going on so minimum twice in week u found server is down. after sales service is totally drama. Don’t use it……...

Dear Sir,

PART 1
This complaint is regarding Internet services provider Tikona Wi-Bro. My user ID was :- [protected]. I had disconnected the ISP service somewhere in September 2010 clearing all their previous dues by cheque which got cleared as well. I disconnected all their devices and never connected the same back again.

PART 2
After which I had specifically called their helpline no. and escalated...

I am staying in Marathahalli, Bangalore. I have taken Tikona wibro connection on 3rd Feb 2011 . My user Id is [protected]. I have taken 649 plan for 600 kbps unlimited access. First day the speed was ok but from subsequent days I found it 3 time slow than my actual speed. I called their customer care and they told their engineer will be in touch within 6 hrs. Though the time has been exceeded but no body contacted me till now. I came to know...

This Laxmi Narasimha Rao from A.P,Hyd, I think "Tikona Digital Networks" will never listen my problem. If this continues I had to cancel my internet and this is last i[censored] not correct my internet download speed on the connection day the speed is 297kbps ( transfer rate is 37 KB/sec ) and on friday it is 115kbps ( transfer rate is 14.39 KB/sec ) and today i.e, sunday it is 68kbps ( transfer rate is 8.48 KB/sec )
please...

On 26th Jan 2011 I was approached by tikona broadban sales people and had promised me 600 kbps connection for Rs.649/- per month and asked me to pay Rs.1,267/- towards first month instalment and installation. I canceled my earlier connection and took up Tikona.
from the first day till date they are not able to give me 600 kbps - many complaints - and many visit from their technical dept. but not rectified - so I am asking them to pay...

Dear Sir

Even after complaining against inaction of Tikona Digital Network on my service requests in this forum, they have not cared to respond to my requests. I am astonished to see the impunity with which they are acting upon. They do not seem to be concerned on the matter. Kindly suggest if I need to file a law suit against this fraud company. Thanks.

Regards

Bidyot Bikash Borahbr...

Iam Balu from Chennai Mogappair , I was a one of the customer of tikona still september 2010. Due to its poor service and responsibility, i was disconnected. but still iam receiving the bills for the payment. I paid an initial Advance for CB299 Plan charges which is refundable, but still they are not planed to return it. And they also cheating in the bills for charging late payment charges even though we paid before due dates. If we raised...

HI,

I had paid money for getting Internet from Tikona Broadband. Tikona executives have come to my house and checked the signals and ask me to pay the money, so i have given the cheque and other required documents and photographs too. They took nearly 1 week to come back to setup the device and finally they arranged the device and they are unable to connect the Internet connection and finally came up with that there are...

I am currently having two tikona installations. One at my home (User Id : 110XXX6140) & one at my office (User Id : 110XXX8553) . My service activation date is 19/12/10 and 15/12/10(I don't remember it accurately). I got the office installation first & then at my home followed by one of my flatmate. We took the other 2 connections thinking that Tikona will serve us good as promised by the sales executive( who himself claimed...

DEAR SIR

I am an unfortunate customer of a wretched and pathetic internet service provide of our country. The company is known as Tikona in the market. My customer id of Tikona is [protected]. I took the troublesome connection when I was in Arjun Nagar in the vicinity of Green Park Extension. My address there was House No.3, Gali No.3, First Floor, Arjun Nagar, Safdarjung Enclave. On October 31, 2010, I shifted...

Pls.......................... dont take this internet service.It is 420 company,After installing Tikona internet service it crashes with in one day and then after no response from them to my problem.and then after i quit this internet service and they told me i have to pay 650Rs bill for 40mb and installtion charges 500rs not included in that 650Rs.
I am having very bad experiance from tikona.SO my friends dont take tikona service...

I had applied for a Tikona Broadband service at Marine Drive. They took a deposit for installation. The installation was never done as there was no network.Was never given a userid nor password. This was in the month of June'2010. I am still running from pillar to post for refund. Over and above that I receive calls any given day at anytime for payment dues outstanding.

Complaint number
[protected]
[protected]br...

Hi Team,

My name is Tejas Maladwala, I was using Tikona internet broadband, I have started using this from around Aug/Sept 2010. First 10 days it was working fine after that it started giving problem I have launched complaints in customer care after that also service was so poor that problems are getting sorted out in 2 or 3 days minimum.

On 26th Oct 2010 the internet stopped working & then never got connected....

This is a complaint regarding Tikona Internet Service provider, here I m suffering from internet connection problem since past 3-4 weeks. I called up the customer care center daily 4-5times, but I was just given false promises. Yesterday (22/01/2011) two technicians were sent at my place and found a problem with the modem device and the only solution was to replace it. They promised me to replace it immediately before 9PM that day. But no...

I have a complaint against Tikona Digital Network providing broadband services. I had subscribed to their Unlimited Plan for entire year with a Pre-payment. I got my services disconnected on[protected] and the equipment was collected by their person on[protected] for which I have the receipt. I was informed that the service charges for the unused services will be refunded and will take 30 days to process it. No Refund has been received till...

Hi Everyone,
I am also another harrassed customer of Tikona. After 1 month of installation the connection did'nt worked properly everymonh.I paid by cheque my bill still my a/c. was deactivated saying hat my cheque has bounced .After so many communications when i was fedup they told ( one mr. C.P.Bhardwaj from tikona) me to pay Rs.1000. & my a/c. would be closed .After paying through citibank cheque no. 323758 dated 09/12/10...

My nightmare starts from application and still continuing though I have applied for disconnection.

I applied for a tikona connection by putting a request on their website. Greatest mistake of my

life ...


1. It took a week to get the engineer after atleast 3-4 calls and 3-4 promises
2. Engineer blame each other, sales blame engineers , engineers blame sales... :-)
3. Speed...

My Userid is [protected]

The issue here is that my bandwidth drops down to half every 2 days. I have a Ful799 plan. The speed should be 80Kbps. I can understand if it fluctuates between 60 and 80 Kbps. But I get a maximum of 35 kbps. Then i can and file a complaint and in 24 to 48 hours, the issue is resolved. But the issue occurs in 2 days again. I have lodged about 10 complaints in 1 month. Have issues with smtp ports too....