Tikona Digital Networks Complaints & Reviews

I had requested a closure of account no. [protected] vide request no. 1-[protected] Dt.[protected]. I have not been using any service for the last six months and had made the final payment of Rs.17/= on[protected]. I called up again on[protected] to confirm the closure and was communicated by customer care engineer that I am eligible for a refund of Rs.500/=.

But Tikona still generated a fresh bill of Rs.114/= on[protected]...

Dear Sir,
I am Saurabh Zade resident of Madinaguda hyderbad, i had taken internet connection from Tikona digital networks with following details
Customer id: [protected]
Name: Saurabh Zade
Registered mobile No.: +91-[protected]

Since January 1st i am facing issues while connecting to Tikona wireless network, in spite of filling multiple complaints,Tikona folks failed to respond back and still there...

Tikona is charging higher rates for usage beyond the plan charges.Under my plan CB 299 the charges for

usage beyond 1000 MB is only 30p per MB as per the tariffs mentioned on their website,But since the past

few months I am being charged Re 1 for each MB used beyond 1GB.When this was pointed out they tell

that the new rate of 30 p is applicable only to new customers.


Is...

We have taken Tikona`s company Broadband connection in July 2010. The. Scheme was of Rs 299 Monthly plan, but if your usage exceeds the maximum bill will be of Rs 599 only. Now they are saying that you have exceeded the download and your bill is rs 6000 approx. I have July month bill where inspite of more download the bill is of Rs 599.
In Aug I have change the plan to Unlimited download for 1 year and made advance payment for the...

Hi,

My Name is Tejas Maladwala, I was using Tikona broadband. For first 10 to 15 days it was working fine & then start giving problem. It was getting disconnected or not getting connected at all. I have launch complaints for that on 25th oct 2010 it stopped working I waited for 4 to 5 days coz this kind of thing was normal. On 30th of Oct 2010 I have launched complaint in customer care. They told me they will reply in 6...

I am extremely frustrated with Tikona broadband connection...I have paid three months advance to Tikona.. In just 2.5 months they just irritated us like anything...since Day 1 I am struggling to get my connection right...Too many excuses for poor services.. Customer Care asks you too many questions just to irritate you further without any solutions...Advice to all to rethink if any one looking to get tikona connection...

POOREST...

My acc number is [protected]. Have used various internet connections and Tikona is the worst. Not at all value for money. They have a concept called contention ratio, which actually the use to fool the customers, you can never get the speed that you have paid for. Try Airtel or MTNL but seriously Tikona is not worth the effort or money.

for a 512kpbs connection you would only get an avg of 180 kbps speed....

i have availed net connection of the company vide Service ID [protected] in the month of August 2010. At that time i had requested for connection to lap top also which was agreed by the company at a charge of RS.75/- pm. However, due to technical reasons the company could not provide the connection to lap top. However, the company is charging Rs.75/- pm without providing the requested service. As soon as i receive the monthly bill i have been...

There was continous network connectivity breakdown for 2-3 months.

They where totally Handicapped for resolving the issue, i have details of regular follow up & call log details.

For the usage of 3gb they are asking for Aprox Rs.1133, whereas Telecom service provider gives 2gb free internet for only 98 Rs monthly.

So there is no sense for paying this much Amount, even though i get a call for...

i have taken a connecting of this company but at my home installation engineer doesn't found the access point so connection was not install. Engineer told me to complian customer care for refund i have complain to customer at day of 22 Oct 2010
then told me that you will get refund within 30 day. at day of 19 Dec it crossing above 70 day and till now i not get refund...

Dear Sir,

I am extremely sorry to inform you that I am still awaiting refund of deposit for Rs. 500/-. Please return the same within 72 hours failing which I will defenitely taking the matter with appropriate consumer forum entire to your risk and cost.

Regards,

Vijay Thale
[protected]
----- Forwarded Message -----
From: [protected]@indiatimes.com
To: [protected]@tikona.inbr...

I Prathamesh Kamath user id [protected] have been using tikona service ful 799 plan which promises 750kbps as line speed and download should be 750kbps /8 which is approx 93.75kbps download speed, however for the past 2 months from the month of october i have been facing extreme slow speed. I am not even getting half of the speed forget about 750kbps

i have called cust care numerous times and generated numerours tickets and...

I have given the request for broadband connection, Due to unavailability of signal they rae not able to give connection. But in his record my name is registered and after some time they are asking for bill payment. I have cleared my situation to call center. But every time they are calling to my mobile number and they do not disable my name form his record.
How they will ask for bill of payment without any connection.
Every...

Dear all,

If you are tired with tikona service and want to disconnect it for good. I would suggest you to give your request for disconnection in writing as these people have unscrupulous habit of not raising bill against your account for the next billing cycle to deceive you in believing that your connection has been disconnected. (Becoz even after you request for disconnection they will never state the status of your disconnection...

I WAS APPLIED 1 MBPS LEASE LINE. MY TIKONA ACCOUNT MANAGER GIVE THE COMMITEMENT FOR THE SPEED. HE WAS TOLD ME THAT THE SPEED O[censored]R LEASE LINE WILL BE 1:1. MEANS, UPLOADING, DOWNLOADING & FILE TRANSFER RATE WILL BE SAME (1:1). BUT I AM GETTING THE 512 MBPS SPEED & TRANSFER RATE IS 20-50 KBPS. I WAS COMPLAINT FOR IT BEFORE 1 MONTH. BUT NO ONE IS COME TO SOLVE TILL NOW....

HI, I AM SATYAJIT ROUT I AM GETTING CONNECTED WITH TIKONA INTERNET 2.5 MONTH BACK FROM DAY 1 I AM FEELING THAT THIS SERVICE IS VERY BAD, BUT BECAUSE OF THE BEFORE MONEY GIVING TO TIKONA I CAN'T THROUGH IT BUT NOW NO BODY LISTERN ABOUT MY COMPLAIN WHEN EVER I GIVE COMPLAIN TO TIKONA CUSTOMER SERVICE THEY GIVE AN COMPLAIN NUMBER TO ME BUT THE COMPLAIN IS AUTOMATICALLY CLOSED NO BODY IS CALLED ME FOR THE SAME AND NO BODY IS COMING TO MY...

I took a new connection from Tikona Broadband. 750 kbps unlimited downloading.

Its just two days and i am fed up with the customer service and technical service.

No one responded to my problem and they took the money in advance plus installation charges.They showed a demo before installation and it was good at that time when they gave me my user and password to login and use the connection suddenly dropped down.br...

Hi iam Himanshu stay at Bhandup East, Mumbai . I am using tikona internet service userid- [protected]
for past 6 month iam using there broadband service service type 'Fixed Monthly Charge Plan FUL499 256Kbps'.

from the starting only i do have problem with them..as plan say i use to get 256 kbps speed but hardly getting 150 kbps.that ok with me but . I also paid Rs.500 as an Installation charge the cheqe no...

I have a 256Kbps unlimited home plan and yesterday (after about 3 months of such sad connectivity and many complaints to them) the staff tells me that I am to expect a connection speed of 88 to 256 but using NetMeter I see that my download are capped at around 164 many of them only about 85Kbps, 111Kbps and so on. In fact Mr. Ansari of Rajkot (in my conference call with Mr. Lalji of Ahmedabad) also went on to say that if I want speeds around...

I paid rs. 500 cheque before 2 months....
after that agent told me that in our area there is no connectivity...
so i applied request for refund to customer care of tikona......
then after i forgot all this matter....
but right now after 2 months passed out tikona send me message to pay bill of rs. 109,,,,
and in my case i didn't seen demo ever....
instead of refund my money into 45 days..(as...