Tikona Digital Networks Complaints & Reviews

My account number with Tikona was [protected] which was working till Aug end and after that due to network issues I was facing problems. After repeated complaints the IT personnel had come to my place to sort it out. He tried for 2-3 days but could not fix it, therefore, took the device and asked us to disconnect the connection and the same was done on 18th Sept.

The concern is that:
1. After informing Customer Care...

Hi iam Rajib Guin software engineer stay at mira road. iam using tikona internet service userid-[protected].
for past 6 month iam using there broadband service service type 'Fixed Monthly Charge Plan FUL599 512Kbps'. per month charges 662 rs.

from the starting only i do have problem with them..as plan say i use to get 520 kbps speed but hardly getting 250-290 kbps.that ok with me but ...the main problem is...

sir
i am puspendera from gurgaon
i hav apply a tikona wi-fi brodband connection on 06 oct 2010
on 7 oct 2010 they provide my user id & password
but for installation i have to do many complaint.
after many complaint my instlataion complet on 21oct2010
after 2-3 day it has stop working.on complaint they give 15 days time to resolve this problem
after 15 day (9-nov-2010) same...

Username- [protected]

I have discontinued Internet service provided by Tikona Digital networks on 04/07/2010 by calling them on customer care as well as sending them an Email. Complaint No[protected].

Their executive came and took modem and wire within 2 days of the complaint. Tikona has send me bills till September 2010 and keep calling me for my bill payments.

following are payments i have donebr...

This is to bring to your notice, that I had taken Tikona broadband connect as a plan unlimited from June 2010. It was never unlimited. from August I started facing problems of connectivity and I made several calls to their call centre but no one attened it. One fine day they sent one engineer and he told me that there is a problem with their tower from where I is to get signal and he went off. after that I was forced to by Tata Photon paying...

Dear Sir,

I had subscribed for a Tikona connection at my shop (105 ,sajja munuswamy street. Near bharath theatre old washermenpet on installation there was no good network at my place but the sales guy (Mr.aslam his no [protected]) blufed me saying that there is network at my place and the connection will be installed in a day or two and took a cheque of Rs.1000 drawn on state bank of india cheque no,but when the engineer...

I requested for connection of Tikona wifi on 8th Nov 2010 and IE installed it on 9th Novemeber in Evening but due to absence of LAN Driver in my laptop i could not check it is working or not? so that i installed LAN driver on 11th Nov 2010 in morning and called up to Installation engineer ([protected]) he given me my user id and password and when plugged in LAN Card in Laptop it was showing Error : No Connectivity so that i called to Sales...

I had applied for a Yearly 512kbps Plan (AUL6000) for which I have paid a total of Rs. 6618. When the plan got activated on 15th Nov, 2010 at 7pm, I checked the download speed and it was equivalent to that of 256kbps. I later checked the connection that was given to me from selfcare.tikona.in. They had given me a Monthly Plan for Rs. 499 and 256kbps.

I registered a complaint that day itself by writing a mail to nodal.[protected]@tikona.in...

I HAD PAID RS. 500 AS INSTALLATION CHARGES FOR GETTING THE CONNACTION, BUT WHEN THE PEROSN CAME FOR INSTALLATION HE SAID THE CONNECTION CANOT BE DONE DUE TO SIGNAL ISSUES. I HAD GIVEN THE CHEQUE ON 15TH AUGUST BUT I HAVE STILL NOT GOT REFUND....

Hi,

I applied for the broadband connection From TIKONA DIGITAL NETWORKS PVT. LTD ( 3A CORPORA,LBS MARG, BHANDUP,
Mumbai 400078
India )

I handed over a cheque of Rs 500 to their sales executive Mr Deepak Sharma([protected]) on 2nd of june2010. Their installation team visited my place but due to no signal it could not be installed.I called their customer care on 4th of june for disconnection,I...

Dear Sir,

My internet service was not working from month of August, for which i have given around 6 to 7 complaints to the service provider, everytime they give a excuse of Heavy rain & bad weather. But not a permanant solution is being given till date. i have asked them to revise my bill for non use of internet in the month of August, September & October. They have assured me that they will do the same. But still...

I get Tikona bills when I do not have any net connection at my place.

Few months back I got Tikona Internet services installed at my home. After installation, I realized I made a huge mistake as the services were pathetic. I called up the guy who sold it to me and he disconnected the services within 24 hours.

Now, Tikona started sending me bills. I told them I did not have any internet connection. With no co-ordination...

I have taken Tikona Wi Broadband service opting for 799 plan (2 MBPS speed) and have had issues with them starting right from installation to post installation with regard to speed, plan and breakage in connection. I have made several complaints (customer care find it very amusing to hear an annoyed customer) and even escalated the issue to the Nodal head but without any action at all. I plan to discontinue their services very soon as I...

Sir/Madam,

I have not received any response from TIKONA... not that i am anymore surprised, but the reason i am writing is that i am repeatedly being called reminding me for my outstanding dues and your collection officers are speaking in a very threatening tone with the intention to harass. Further i am also receiving SMS reminders for payments and bills are being still generated though my internet connection has been cancelled/disconnected....

Hi,

This is to inform you that i have registered a complaint regarding my User Name and Passoword at Tikona CC...

Please look into this concern and do the needful...


Hi,

I think you people are not taken my concern seriously.

Thanks & Regards,

Satish S

J A M A I C A N

Contact number - [protected]
Email...

I have been made to pay Rs.500 towards broadband charges, this was about 2-3 months back. The technical guy came and reported bad reception. Since then there has been no call for refund or internet connection.. The Tikona Sales guy - Kunal - [protected], the technical guy - Vinod - [protected]...

Hi,

I have taken a connection on 14 Oct, 2010, and i have choosen a plan (AOL 5000) speed 256 kbps with unlimited download. But i am getting only 132 bytes/ sec spped. most of times it is displaying "Limited and no Connectivity". i had called in customer care 250 times in only 14 days. but no one listen my problem. they have only one answer " Sir i have taken your companint and the concerned department will solve...

My Service ID is [protected] & Custmer A/c No[protected]

I gsve a cheque on Dt.06/05/2010 of Rs 800/- for Instalment Charges to provide WI-Bro service at my Recedince place Andheri (west).

But Company not provide me service because there is no Internet signal receve at my place Andheri so the company Engineer return back without install any modem to provide service

so on Dt.12/06/2010, I reminde...

My user ID [protected], have complained several times for not proper services, always server down & they charge exhorbitant amount & collecting full payments.
But the services are worst, they always say that we are trying to resolve your issue, we never receive SMS from them & no courtesy call also.
22/10 we registered complaint No.[protected] that due to Motherboard problem in our PC we are usig our Laptop &...

Dear Sir,
I am rather constrained to inform you that I had applied for Tikona internet connection way back on 26th June 2010. I even paid Rs.500 in advance for this connection. Then there was no sign of any body, no one came for installation as promised. Some how with great persuasion, it was supposed to have been installed on 29th of June 2010, But this never worked.
There were no Engineers available. As I was promised I...