Tikona — non receipt of refund

since last 3 months no reply on my refund order

Dear Customer,

We regret the inconvenience caused to you. Request you to share your Service ID / Customer ID/ Billing Account Number. Assure you we will get back to you at the earliest.

Regards,
Tikona Digital Networks Response Management Team.

TIKONA HAS LOOTED US WITH 6 CONNECTIONS & WITOUT INSTALATION ARE SENDING BILLS. WE ARE FOLLWOING UP FOR REFUND OF RS.3000 SINCE MAR-2010. CO & CO EXECUTIVES ARE USELESS.

AT MY PLACE THEY LOOTED FOR 6 INSTALLATIONS ie. RS.3000 & WITHOUT INSTLN I AM GETTING THE BILLS. OF THE VARIOUS LOCATIONS THEY DONT EVEN HAVE NETWORK COVERAGE ALSO. SINCE MAR-10 ie NEARLY 7-8 MONTHS THEY ARE NOT ABLE TO PROCESS MY REFUND.

I requested for the tikona service 1 month ago. the tikona sales person came
and took Rs500 as the application charge.he didnt gave me any receipt.then
after 2 weeks I called the customer care and logged the complaint.That day a technician came but due to some reason was not able to do the connection then I asked for refund he told that I will be getting the refund in a week or so.
I am still waiting for that and however if I call him or the previous sales person they never pick the phone. I HAVE NEVER SEEN SUCH A POOR SERVICE IN MY LIFE.

i filled the form to get a new connection on feb 15th 2011 i was told i will get a connection within 72 hours when even after 6 days i did not connection i asked them to return my money. they said it will be done in 1 month today i get a msg to pay the bill. wht am i supposed to pay the bill for. they really have a bad service