[Resolved]  Tikona — No response from Tikona service from last 10 days - Very Bad Experience

Address:Lucknow, Uttar Pradesh
Website:www.tikona.in/

No response from Tikona service from last 10 days - Very Bad Experience

Respected Sir/Mam,

I got my new Tikona connection on 14th June, 2013. Till now I don’t find it working.
Every day the same problem persists. You engineer has visited our place thrice. But I don’t get any positive results.

Now I am really feel very bad on this and want to remove this connection.

I placed a complain on 18th June, 2013 and I was told that I will receive a callback in 24 hrs. But still no reply from Tikona Customer service till now.
I think there is no one in Tikona to hear customer. This is very bad. Till now I have called you 5-6 times but no reply from your side.

Is there anybody in Tikkona to hear customer request and do really care about their customer.
My connection details are as follows:
Userid: [protected]
Name: Mohit Sonkar
Mobile no. : [protected]
Engineer name: Prem Singh - [protected]

Complain no.: 1-[protected]

Please revert back as soon as possible. I will really be very grateful for this.
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Aug 7, 2021
Complaint marked as Resolved 
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Tikona — Very very poor service,

I took the tikona connection 7 day back. From the very first day not get proper connectivity. Rarely get connected once connected the surfing speed is very very slow. Lock a ticket to tikona care no one is worried to even give me a call. When i call to CC they said ticket is closed. They took Rs500.00 installation charge.

Tikona — Very Very poor Service

I subscribe for broadband net connection to this company. when i request the service they came to my place and show the demo.At the time of demo the connection is good. Then i pay check amt for Rs 2300 for 2 mbps speed.After the installation the speed is not even .5 mbps. i call the costumer care for the complaint several times .but no use. finally i ask them to disconnect the connection but they sending the bill every month. Kindly pls dont go for tikona in your life.

Tikona — Very Very Bad Service

I have taken Tikona Wireless Broadband Unlimited Connectivity. I gave a complaint to replace power adapter on 01/06/2011 as it was not working.. Till today i.e.05/06/2011 I did not get a reply. Very Very Poor Service.
Hai
i really understand the problem which happens to you. and i sincerly informs you that it is not only happens to you.
the selfishness is only reason for thr irregularities and cheating by the various corporates and agencies. So try to fight agaist
any kind of the illegal, illegitimate and crime which is facing by you and happens infront of you.

please make sure that you have any relevent witness like email or message or letter which request to solve your connection...speed ...
if yes dont pay money. and file case against them in consumer redressal forum and ask compensation for mental worries and time lapse

take connections screen shot and use it as evidence.

and if you disconnected the connection due to the slow speed you can also file a suit against them

best wishes
Sensei.Mohan
[protected]
Support International Human Rights Movement
I have compalint many times to custmer care and to local executive mr. Ketan Bharatdwaj Cell. [protected] but he has relpied me very badly as my duaghter using ur connection but after installation and several compaints no one turn up till date .pls do urgently or pls give us refund.
user ID [protected] Mr. Vijaykumar Khandekar, A-6 Green View Apartment, Boling Virar, Dist. Thane. My Compaint No. [protected]
Very bad service.
Dear Customer,

Kindly accept our apologies for the inconvenience faced by you. Please be assured that your concern listed June 27, 2013 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Sonkar,

Greeting from Tikona.

This is to confirm that your Tikona service account has been terminated.

Refund request is in progress and will update you accordingly.

For any further issues/queries, you can reach us on our toll free number[protected] or write to us at http://forum.tikona.in
Regards,
Tikona Care

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