Tikona — Money not refunded | |||
I gave a cheque of amount 1287/- To tikona broadband services for internet connection.But after cheque got cleared they started denying that their is no internet connection in my area, since than 2 months been passed but I have not got my money nor any internet connection.I have been dialing to their customer care on regular basis but every day they say we will refund you within 2 days but still now we havent received a single pie. Was this information helpful? | |||
 10 Comments | |||
Comments
Tikona — very hopeless comp not refunding moneyervices
i booked a new connection of tikona on the 27th january2010 and was installed the same day but stopped working just after 1 hour.i have been complaining since then and also told them to disconnect the connection and refund me my money but i am only receiving new complaint nos.i also got a mail that i have been sent the bill(for the services i have not even used).kindly look into this matter and do something that more people like me do not get fooled by these useless companies Did you receive your refund. What is the present update. I am also a Tikona Broadband Subscriber and I have not paid the balance amount of Rs. 1, 492/- becuase of their lousy and hopeless service.
Nopes i didnt get the money back yet. It has been several months and still they dont show any intent what so ever.
i have disconnect & close o[censored]ser id [protected], still not give me refund amt & serveral complants customer care & email id.
Dear SIr,
Please refer to the earlier complaints against Tikona. I would like to add that i still havent received the money even after the escalation that happened due to the intervention initiated through your website. I would like to thank you for escalating this to the higher authority of Tikona. I would like to request you to please see to the matter again so as to make Tikona hurry up things from their end. At this point things are moving at a snail's pace and they are still reluctant to pay me the amount.
Thanks,
Sreekant
[protected]
Please refer to the earlier complaints against Tikona. I would like to add that i still havent received the money even after the escalation that happened due to the intervention initiated through your website. I would like to thank you for escalating this to the higher authority of Tikona. I would like to request you to please see to the matter again so as to make Tikona hurry up things from their end. At this point things are moving at a snail's pace and they are still reluctant to pay me the amount.
Thanks,
Sreekant
[protected]
Dear Subscriber,
To address your concern, kindly provide Username(10 digit numeric ID) for your Service Account along with your Name and Installation address.
TDN Support
To address your concern, kindly provide Username(10 digit numeric ID) for your Service Account along with your Name and Installation address.
TDN Support
Hi,
This email, I am writing after end of my patience.
I paid 3000/- by net-banking as installation charges But my internet never worked. After installation and so many follow up, I received a mail that we don’t have connectivity in your area.
You guys have taken all your equipment’s from my house before 2 months but my money is not yet returned to me.
My customer id was : [protected]
Requesting you to respond me ASAP as I am already frustrated from your customer care responses.
You can call me at [protected].
Regards
Anukool Goel
This email, I am writing after end of my patience.
I paid 3000/- by net-banking as installation charges But my internet never worked. After installation and so many follow up, I received a mail that we don’t have connectivity in your area.
You guys have taken all your equipment’s from my house before 2 months but my money is not yet returned to me.
My customer id was : [protected]
Requesting you to respond me ASAP as I am already frustrated from your customer care responses.
You can call me at [protected].
Regards
Anukool Goel
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Congratulations to Tikona billing department for being persistent in sending bills on regular basis and charging interest at the rate of 120%. Indeed many many congratulations to the CFO of Tikona. It is an excellent business model- in modern electronic extortion. I hope you will give some management lessons in Harvard and other institues and explain the new MBAs how to run these types of businesses and make returns of 120%. Congratulations again.
Congratulations to the customer service team for actually managing to shield up to 50 calls from me to reach the concerned person who can take action. Customer service team you are doing a wonderful job at not providing any customer service. I think you should ask your management for a raise. It has been truely frustrating experience to the customer which means that you have done a fine job
Congratulations to the management team for hiring individuals in billing department and in customer service. They have done a tremendous job at not allowing any information to reach the management. The best part is that the management believe that everything is going well when it comes to customer satisfaction.
May you all succeed in extorting more money from the customers. Also is Tikona going to come out with an IPO? I think I will try to see if I can buy some of your shares. I am really impressed with your business model. The best part is that it is legal
Wishing you all the success in the future