Tikona Digital Networks Complaints & Reviews

I am a present customer of Tikona digital networks and I have been using Circuit breaker plan for last 3 months. Within last 3 months, they frustrated me so much that I am leaving their service. Here is the main issue: They call you as many times as they wish/want once they dispatch/email you the bill, that too many a time. I filed so many requests (almost 50) to stop this nonsense requesting to stop calling me for monthly bill payment which...

Again a copy pasted reply.. Where is my cheque???
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On Wed, Mar 30, 2011 at 21:21, Customercare <[protected]@tikona.in> wrote:
Dear Mr. Kharwar,
Greetings from Tikona!
This is with reference to your below mentioned request. We regret the inconvenience caused to you.
We would like to inform that, the request has been forwarded to the concerned department for necessary...

I have taken the connection from the above company in the month of March 2010, I have taken the unlimited usage plan. First 2 month gone well, in the month of July from 12 to 21 there was very poor connectivity and I could not use the services to the fullest or you can say hardly 2-3 hours in the 10 days. When I had word with the customer care person on very first day he told me that there is some technical problem going on and some repairs...

Dear sir,
My name is bhupender sindhal. Mene tikona wireless broadband ka broadband connection 7/6/2010 ko liya tha. My user id is :- [protected] ha. Mene iski payment full advance me mere central bank ke cheque ke thru ki thi cheque amount 4800 kr di thi mera plan name AUL4800 tha. Tikona broadband ka net ek dum bhi sahi se nhi chalta tha to mene iske liye unke coustomer care pr comlpaint bhi ki thi bt unki service bahot kharab...

This detail is given to your customer care person over phone so many times but…….??

Now I thing you are serious enough to short out the problem.


Your representative has visited and ask for a scan copy/ Xerox copy of my bank statement showing the chq. Was cleared.

He gave me a mail ID banasree.[protected]@tikonapatner.in

Can I send the scan copy of my bank statement to...

i took a Tikona Wi-bro connection on 26th of january, which is supposed to be a national holiday, they installed it on that day and as if i wanted to use the connection on multiple computers they asked me that i will need to ask for static id. On next day i requested for it, the guy who installed it told me it will take 3 to 4 days for this thing to work.
during the installation i told the guy its of no use to me until unless i get...

My Name is - Chayan Singha
email id - [protected]@live.com
One of my friend who is using Tikona in Kalyan told me about the service, and like the plan cause they(Tikona) are giving two months free service but later on when i have taken the plan a guy named Bajil came in to place and brief me the plan 699 per month+tax and 1month free(its not free they are taking the money in advance hence no charge for the first month), 2mbps...

Sir
I am M.Srinivas from guntur. I took connection in the month of December with lots of intention.
I paid my first bill 989/- of December without fail .but next month an executive named Rambabu has come to collect bill. That guy has not deposited the money as bill. he has taken and made fraud.
Later my approach to the company in guntur they said Rambabu has left the company .i told them what had happened but no response....

TIKONA INTERNET PROVIDER HAS PROMISED ME TO CHANGE MY PLAN IN 4 HRS TIME...BUT AFTER 25 DAYS STILL THEY HAVE NOT CHANGED MY PLAN.. GOD KNOW WHY THEY DO THIS

I HAVE CALLED CUSTOMER CARE 65 TIME.. I WROTE CUSTOMER CARE 7 TIMES

I WROTE NODAL OFFICER 14 TIMES

CAN YOU IMMAGINE SUCH A WORST SERVICE AND SHAMELESS LAZY FELLOWS IN TIKONA

PLEASE GIVE ME JUSTICE

MY ACCOUNT...

Hi team,

I am a user of Tikona digital network for 4 months. I have applicant for the connection in August 2010 & got the connection in November 2010. The installation was done on 28th November 2010. The following next date I was facing problem in using the internet. I have given the complaint to customer care. The compliant no was 1-[protected] and given a multiple complaints. I have not got any proper solution on the complaint....

I am prashant, I stay in Thane Balkum , for the past 5 days I am not having net connectity at my place, I have called the tikona customer care about 6 times but i get a standard reply that the issue will get resolved in appx 6 hrs.
today is the 5th days & the issue is not resolved .
also yesterday night i spoke to one of the executives of tikona & the shocking part was, in there system its showing the issue has already...

sir,
i m amit kumar.
my ph no [protected].
i have taken tikona wi-bro services on 13 feb 2011.
my net tikona id is [protected].
and my net chargs plan is 649.00 Rs..in this plan net sarfing speed is 600 kbpssec.
and downloading speed is 70 to 75kbpssec.
but i did not get this speed.
now my net sarfing speed is 198kbpssec and my downloading speed is 20 to 25kbpssec.
i have alrady...

somany times sent email but as on date problem is not resolve.

From: Mayur Mehta
Sent: Wednesday, March 02, 2011 9:40 AM
To: 'Nodal Maharashtra'
Cc: 'nagesh.[protected]@tikona.in'
Subject: RE: After settlement letter again charge old overdue and Late Fee
Importance: High

4th reminder

As on date problem is not resolved.

I am constantly...

Hello,

I am BE Electronics and communication engineer.i applied for new tikona broadband connection.on 1st march,2011 sales executive came whose name was sameer.as per the policy of tikona broadband connection they first gives demo whether the feasibility(availability of network)is available at our home or office.sales executive came ,without checking network availability he told me that feasibily is in your home.he...

I have taken tikona service on somewhere around 10 Feb 2011. When I called for new connection, the person from the company reached within an hour for new setup. Everything went well and i got my user name and password after 3 days which is the normal process for them. For the new connection they charged me Rs 1100 (550 for advance payment of coming month and 500 for installation few).

After 2 weeks that is on 26 Feb 11 am in...

Dear Sir/ Madam,

I request you to reconnect my internet connection for [protected].

I have already done online payment on 8th Feb 2011 of Rs. 1200/-.

I am complaining for last six months regarding your poor service and you have not responded a single time.

I request you to waive the amount in my next billing cycle.

You can contact me on my mail ID [protected]@rediffmail.combr...

Service ID [protected]
Mob: [protected].

Horrible billing and Horrible Speed

1) Bill Indicating wrong period.
2) Bill Indicating Wrong Address.
3) Bill Indicating Wrong Amount.
4) Bill Indicating Wrong Usages.

I was taken Tikona on 11/02/2011, plan ANLTD6499 for One Year
Installation done on 13/02/2011, after second day of installation
I am in trouble...

this is srinivas B. iam from bangalore. i took tikona broadband connection in last month(jan) 1st week. on next day it was disconnected even login page is not opening.
then i given complaint 10 times but not responded any one(custome care & technical engineers).
after that again i given complaint to disconnect the broadband connection and long with refund my deposited amount Rs 1433/-. then they were immediately disconnected...

I had been using broadband connection with plan 299 post paid,where i
had applied for wi-fi but due to unavailability of WI-FI router with service provider they commited to install it later but they never installed Wi-Fi at my premises. i used
wireline.
Now I came to know that every month they are adding MOALLHO 75 INR to my bill for wi-fi service which actually was never installed to my place .

I need...

I am Nagaraju Taken Broad Band connection with Tikona Digital Networks. My user id is [protected]
I have opted plan for 3 months (Unlimited with 300kbps ).It is good for first five days then on wards My net speed became very slow that is 80 kbps.I made complaint 3 to 4 times But no one is responding well.My complaint number is (1-[protected])their customer care executives are very intelligent because they are using a smooth language...