[Resolved] Tikona — Recovery style & harrasement

Atul B. Kamothi

from Mumbai, Maharashtra

Address:

Mumbai Suburban, Maharashtra

I purchased Tikona Internet service on the promise by a agent who came on calling Tikona service no, that I will get One month free usage then it will be monthly payment. I paid Rs.1500/- to the agent.
After the payment I received call saying that I have paid payment to the agent from other area so in the future I will not get service so I called up the senior person who gave me connection, he said he will sort out there will be no problem & I got my service activated.
It did not work properly initially so I had to lodge complaint & I got it serviced started by the Tikona.
Within a few days I received a bill from Tikona stating a due of few hundred Rupee so I called up the the company asking why I have been charged since It it s free for 1st month.

Then I was using the Internet service, modem of which is installed on steel rod of my window grill with plastic wire by Tikona at 801, Amrut Ashish, Natwar Nagar Road No.4, Jogeshwari(East), Mumbai-400060 and Internet was disconnecting frequently & all of sudden it got disconnected & I kept on calling no reply from them on service except since recent time when I started receiving Emails from the legal department of Tikona. to the emails I have raised query but they are not answering me I have never denied if they prove the dues or return of their Modem which is disconnected.

In fact I received call from Mumbai Tikona for taking back the Modem since time of disconnection but no one has turned up for modem.

I received call on my mobile from from a lady by a no [protected] on today i.e 22nd June 2013 at 10.33 am saying that she is CALLING FROM TIS HAZARI COURT Delhi & SHE HAS RECEIVED A Case AGAINST ME for outstanding payable by me to a company Tikona, Then she gave line to a advocate named Mr. Sharma.I spoke to him & told him that I have not received reply of my Emails from Tikona.He has promised me that he will tell Tikona to send reply to my query.

I am a sick person in December month ,I had a massive Heart attack & I went through a operation.

They give service in Mumbai & claim in Delhi court?
This arm twisting by such a large company is shameful even though they are yet to reply to me.
I am protesting to such a act.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly accept our apologies for the inconvenience faced by you. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJ1156 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in.

Regards,
Tikona Care

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Gentle Reminder

This is to follow-up on your concern listed on June 22, 2013. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJ1156 in the subject line.

Regards,
Tikona Care

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Gentle Reminder # 2

We have not received your contact details. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

pompyjackal

from Mumbai, Maharashtra

[protected] (someone claiming from delhi high court)
[protected] (some tripathi claiming he is from pune high court)

Service ID No [protected]

Someone named tripathi calling saying that bill isnt paid for tikona.. But i have paid all the bills (and they illegally generated bills for 3 months although i had disconnected) ...

Tikona Digital network is a very unprofessional company. I think they have outsourced some work to gangs setup in DELHI .. I would request delhi police to take actions against these companies and tikona as my personal information is being compromised by them.

I also got a call asking for credit card information after this call...

They said they are filing complaint and block my passport ..

I would request everyone that TIKONA comprises your personal information with 3rd party (as the caller seems to be 3rd party ) and also i would recommend not to take their internet connection as they do not go through standard practices.

I just hope police takes actions against tikona or 3rd party... Also i emailed several times to tikona but they just dont care to respond as they just want to harass their customers!!
I just regred that why i paid bills even for their bad services.. lekin thinking thats ok i paid and now these harassing me for the bills which they generated illegally by themselves for the service which i havent used!!... ... and now they are compromising my personal information... SO BEWARE of TIKONA digital network

Here is another related phone no...[protected] which makes such calls...
IF someone calls from these number .. just utter the worst BAD WORDS which you can think about... They will also say that they have recorded your voice and they will block your passport!

DONT be afraid of such calls from tikona digital network

i am really harassed and i have even filed a case against them consumer court..

I would recommend not to take any tikona connection because they are compromising your personal data with phone gundas sitting in delhi ...

i told them if they are son of their mothers go send me the address of yours! They keep on phoning without knowing anything and talk rough and they do not have balls to face me!!