[Resolved]  Tikona Services — NO PROPER ADDRESS OF COMPLAINTS BY TIKONA

TIKONA IS A NET SERVICE PROVIDER AND I AM ONE OF ITS CUSTOMER. I HAVE BEEN FACING PROBLEM TO SURF INTERNET FOR PAST 3 - 4 MONTHS, INSPITE OF REGULAR COMPLAINT LOGGING TO THERI CUSTOMER SUPPORT DESK AND EVEN TO THEIR HED Mr, J NAIR. EVERY TIME THEY PROVIDE A COMPLAINT NO. AND ASSURE ME TO PERMANENTLY RESOLVE THE ISSUE, BUT TILL DATE SOLUTION DID NOT TURN OUT. TODAY (29.SE.2013) I AGAIN REGISTERED A COMPLAINT (C.N. = 1-[protected], CCE = Mr. DINESH) AND AGAIN THE SAME ANSWER WAS RECEIVED THAT TOWER PRESENT IN MY LOCALITY IS HAVING PROBLEM AND PROBLEM WILL GET RESOLVED SOON. TILL DATE, SINCE 3-4 MONTHS FROM WHICH I'M REGISTERING COMPLAINTS NOL SERVICE ENGINEER HAS VISITED MY SITE TO EVEN ONCE CHECK THE SIGNAL STRENGTH FROM THE AFORESAID TOWER TO MY RF RECEPTOR. REQUEST YOU TO INTERFERE IN THE MATTER AND GET THE AUTHORITIES OF TIKONA WORKING AND SOLVE MY ISSUE.