[Resolved]  Tikona — Connection speed and Bill amount is much more than usage and plan

Address:Surat, Gujarat

I took Tikona broadband wireless connection with 1 GB usage, 2MBPS speed. But still I didn't get more than 20 kbps speed and most of time there is connection problem. When I took connection then I pay 800/- (500/- installation charge and 300/- deposit )to the company sales person. After 25 days I closed this connection. When I received bill from this company then it is 1089/-. My usage of those 25 days was 689 Mb and still they make usage beyond charge even my plan is of 1GB. also they again charge 500/- for installation. Because all of these problem from starting to after close the connection I decide to complaint in consumer court with hope of help from you.
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Aug 13, 2020
Complaint marked as Resolved 
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Broadband services — more usage

dear sir,
We got bill of May 2009 abt Rs.3300. This is absolutaly very much amount for us.
We cant understand hoW can it be? We hav not much use of broadband services.so some one Who
is responsible officer please reply me as soon as.
Hi
I m also facing same issue. Their total data transfer record is much higher than the actual record which I maintain using a trust worthy software.

I also received a bill of 1127 which is way higher than the promise. I opted for the same plan as above.

Please help me out as well.
my plan is of FUL499 my last payment is not mentioned in the bill and that amount is forwarded to the next bill. And I want to minus my paid amount from the bill.
hi sir ji mane bhut deno se complaint dal rake hai ke mar bill mare Ghar par abhi tak nhai aya hi mane last payment ka chqeae be diya the this amount 229 but ve chqeae be mare acount me nhai aya majko bill jama karwane me kafe problam ho rhai hai please our maane castame care me bhai complaint likwaye the par kch nhai hua hai sir ji

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