Tikona — Tikona Digital Networks - Harassment for Payment By Tikona | |||
Again I Receive a Fake Call From Tikona No. is [protected] he says i m calling from Delhi High Court on behalf of tikona, But Dear Tikona, I have Used your Internet Service in the Year 2011, Before i have discontinue service i was doing all the Payments settlement as per company Norms, Now why you guys Harass me for Due Payment, If i receive any call from your company again, So i file case in Consumer Court. Was this information helpful? | |||
 9 Comments | |||
Comments
Again Receive Call from your Company, And now you tell me lie for getting my address, you tell me you call from courier company, If i receive a any letter or call from your company than I finally file a Case in Consumer Court.
Reply
I Receive a Fake Call From Tikona No. is [protected] he says i m calling from Delhi High Court on behalf of tikona, But, I have not Used your Internet Service since 2011, Before i have discontinue service i have done all the Payments settlement as per company Norms, Now why you guys Harass me for Due Payment, If i receive any call from your company again, So i file case in Consumer Court.
And the person from the above mentioned number is asking me to pay the bill within two hours otherwise he is going to file case of 1,00,000/- will be filed in Delhi court.
And the person from the above mentioned number is asking me to pay the bill within two hours otherwise he is going to file case of 1,00,000/- will be filed in Delhi court.
My Customer id was [protected] Please check & confirm from your end.
Dear Customer,
Kindly accept our apologies for the inconvenience faced by you. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number #TIKJ447 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in.
Regards,
Tikona Care
Kindly accept our apologies for the inconvenience faced by you. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number #TIKJ447 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in.
Regards,
Tikona Care
Customer id : [protected]
Hello,
This is Mayank Mahant from Vadodara, Gujarat. I have problem of slow internet connection from 17 April. I registered my first complaint on 22th of April. From the date of registering complaint i've registered many more complaints to solve my problem. But there is no response even after a month of my several complaints. After that on 23th May i registered a complaint to discontinue the internet connection. But the result was same there was no call from tikona even after registering a complaint i called few more times but they did not respond.
After several calls and wait of 17 days there was a call from tikona that your service will be discontinued soon. After two days i.e. yesterday there was a call again and Mr. Rahul told me that a technician will be there tomorrow to solve your problem still the same result. There is no one here to solve the problem.
In last call i asked to refund my advance payment of bill but executive said that if there is a problem from our side you will get refund otherwise not. Now just go through the attachment and just see is there any problem from my side? I have tried my best and wasted at least 20 to 30 mins behind every call. Is this the way you treat your customers? 1 and a half month of waiting was my fault not a problem from your side as per your executive, is it so? If you want to contact me call on the number below not the other one.
I want refund of remaining two months that's all. I don't want to continue your service. I have also registered complaint in consumer court to see the best results.
Hope to see your reply very soon.
Thank you
Mayank Mahant
Hello,
This is Mayank Mahant from Vadodara, Gujarat. I have problem of slow internet connection from 17 April. I registered my first complaint on 22th of April. From the date of registering complaint i've registered many more complaints to solve my problem. But there is no response even after a month of my several complaints. After that on 23th May i registered a complaint to discontinue the internet connection. But the result was same there was no call from tikona even after registering a complaint i called few more times but they did not respond.
After several calls and wait of 17 days there was a call from tikona that your service will be discontinued soon. After two days i.e. yesterday there was a call again and Mr. Rahul told me that a technician will be there tomorrow to solve your problem still the same result. There is no one here to solve the problem.
In last call i asked to refund my advance payment of bill but executive said that if there is a problem from our side you will get refund otherwise not. Now just go through the attachment and just see is there any problem from my side? I have tried my best and wasted at least 20 to 30 mins behind every call. Is this the way you treat your customers? 1 and a half month of waiting was my fault not a problem from your side as per your executive, is it so? If you want to contact me call on the number below not the other one.
I want refund of remaining two months that's all. I don't want to continue your service. I have also registered complaint in consumer court to see the best results.
Hope to see your reply very soon.
Thank you
Mayank Mahant
Dear Atul,
Gentle Reminder
This is to follow-up on your concern listed on June 11, 2013. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJ447 in the subject line.
Regards,
Tikona Care
Gentle Reminder
This is to follow-up on your concern listed on June 11, 2013. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJ447 in the subject line.
Regards,
Tikona Care
Please!
Dear Mr. Pancholi,
Greetings from Tikona.
We hereby inform that your account service has been terminated post which you are liable to make outstanding payment of Rs 646/-
Please visit the below link to make online payment
http://www.tikona.in/online-payment
Request you to clear the outstanding amount to avoid the bill reminder call.
For any further issues/queries, you can reach us on our toll free number[protected] or write to us at http://forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
We hereby inform that your account service has been terminated post which you are liable to make outstanding payment of Rs 646/-
Please visit the below link to make online payment
http://www.tikona.in/online-payment
Request you to clear the outstanding amount to avoid the bill reminder call.
For any further issues/queries, you can reach us on our toll free number[protected] or write to us at http://forum.tikona.in
Regards,
Tikona Care
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