Tikona Wi-bro, Mumbai — Everything about it (Speed of internet, not useful customer care, etc)

Parmanand

from Pune, Maharashtra

Address:

Mumbai City, Maharashtra

I have recently subscribe to tikona wibro. quite cheapest broadband service provider, but this firm is not providing any thing he said before installing it. my complaint as are follows
1) I called them for demo and they didn't showed me the same
2) and he forcefully made me to subscribe it. they came after few days and installed the modem at my place
3) i said them for the plan FULL599 unlimited which was giving me the speed of
512 kbps as per thier plan sheet but it is like that much of speed it around 10-30 kbps.
4) and i made a complaint for that but there was no response (customer care executive said to me that they will contact me by the sms)
5) they are still doing the same thing and i m really worried about my money lost.

i just wanted my money back and i am not going to pay thier bill. and plz indian govt. banned or shut down the whole crap as soon as possible.

Parmanand ([protected])
my user id - [protected]
15 days after my subscription.

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Comments

9892602256

from Mumbai, Maharashtra

I totally agree with you my friend. The very same thing happened with me too. I used their service for a month, and the service was really pathetic. Too much Latency. I called the guy and informed him "Boss, I am not interested in your service so please take back your stuff and disappear". I paid one months bill. The funniest part is that I still receive bill and calls from them about the usage of the Tikona Service, I was not able to control my laughter I said "Boss, you guyz have taken back your so called Wi-Fi modem a year back and still you are asking for the service usage, poor guy kept the phone". I really dont understand that being in the market of Mumbai, how can they have such a pathetic service and a pathetic customer service who doesn't even know how to interact with the members. I am damn happy with MTNL... My message/ advice to you would be forget about the money, through off the Wi-Fi stuff into the Wi-Fi atmosphere outside the window.

arijit.ray81

from Indore, Madhya Pradesh

I agree too.. speed issues.. even forwarding the complain to the Nodal is useless.. these guys are just incompetent.

I am getting 300kbps on a 750kbps unlimited connection..

abhtpt

from Pune, Maharashtra

This service provider is pathetic..I regularly pay their bill but every month they charge late payment fee. when I call them they say Sir next month it will be corrected. but it is keep on adding..

They have problem in everything right from service, connectivity, billing etc.

Plz Plz Plz no body take their connection

Abhishek Tripathi
Tikona A/c No [protected]