Hi,
Please refer the trail mail.
Mobile Number: [protected]
There was no conversation today and I had asked the Relationship manager to call during business hours, as I got a call at 8 in the evening when it was inconvenient for me to talk. And as per your suggestion I had tried to use the services on a 3G enabled handset but did not receive any 3G settings . Later, I called the customer service to get the setting on the phone which was a Samsung Galaxy S. The customer service executive however informed me that there is no such offer activated and I am not active on 3G. And now also I get a reply stating "as per our conversation" when there has been no conversation in regards to a resolution.
Regards,
Aman Sinha,
From: Vodafonecare Mum [mailto:Vodafonecare.[protected]@vodafone.com]
Sent: 13 December 2011 04:27 PM
To: aman.[protected]@crmnext.com
Subject: Vodafone Priority Form
Dear Mr. Sinha,
Thank you for your email dated 09/12/11, regarding recharge for your Vodafone mobile number [protected].
Further to our conversation today, we wish to inform you that online recharge done for Rs. 1000 on 03/12/11 was successful and 3G combo pack of 1000 MB 3G data and 1000 local/national SMS , 1000 Local/STD minutes and also Rs. 7.21 talk time was given to you on 03/12/11 with 30 days validity and the status can be check by dialing *225*3#, *225*8#, 225*10#.
We also would like to inform you that your handset Blackberry 8520 is not compatible for 3G service kindly upgrade the handset.
In case you need further assistance, please do call or email us. We‘ll do our best to help you.
Happy to help,
Saddam Hussain
Vodafone care
Contact numbers
For Enquiries : 111 or +91-[protected]
For Complaints / Requests : 198 (toll free)
Fax : +[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in
From: Aman Sinha [mailto:aman.[protected]@crmnext.com]
Sent: Friday, December 09, 2011 6:06 PM
To: Vodafonecare Mum (MUM)
Subject: Vodafone Priority Form
Hi,
Mobile Number : [protected]
As mentioned below I tried using the 3G plan from a different phone. But the phone could not connect to the internet and I couldn't see the 3G sign anywhere. When I contacted the customer care even they could not provide me any solution to it by saying that they don't have any such plan.
This is highly unacceptable and I would like a refund for the money failing which I would be forced to take serious action by moving the complaint to RTI.
Aman Sinha
Sent on my BlackBerry® from Vodafone
________________________________________
From: Vodafonecare Mum <Vodafonecare.[protected]@vodafone.com>
Date: Tue, 6 Dec 2011 13:31:14 +0530
To: aman.[protected]@crmnext.com<aman.[protected]@crmnext.com>
Subject: Vodafone Priority Form
Dear Mr. Sinha,
Thank you for your email dated 03/12/11, regarding recharge for your Vodafone mobile number [protected].
Further to our conversation today, we wish to inform you that online recharge done for Rs. 1000 on 03/12/11 was successful and 3G combo pack of 1000 MB 3G data and 1000 local/national SMS , 1000 Local/STD minutes and also Rs. 7.21 talk time was given to you on 03/12/11 with 30 days validity and the status can be check by dialing *225*3#, *225*8#, 225*10#.
For any future communication, you will need to fill the attached form concerning your query, this will enable us to help serve you faster smarter and better.
Happy to help,
Saddam Hussain
Vodafone care
Contact numbers
For Enquiries : 111 or +91-[protected]
For Complaints / Requests : 198 (toll free)
Fax : +[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in
From: Aman Sinha [mailto:aman.[protected]@crmnext.com]
Sent: Saturday, December 03, 2011 2:51 PM
To: Vodafonecare Mum (MUM)
Subject: Vodafone Priority Form
Dear Customer,
Thank you for your email.
In your interest, we have designed an easy to fill form so that essential details concerning your query are captured to enable us to help serve you faster smarter and better.
Hence, kindly fill in the details and send to Vodafonecare.[protected]@vodafone.com . We value the time invested in filling the form and thank you for the same. This is a reusable format and will be actioned on priority. We will respond to you in 2 working days.
All fields marked with * must be completed.
Mobile number* [protected] (please ensure its 10 digits, else the query cannot be solved)
You are a*: Prepaid Post paid / Prepaid /Not a Vodafone Customer (mention the correct option)
Your Alternative mobile number
Your Alternative Landline number
First Name* Aman
Last Name* Sinha
Email* aman.[protected]@crmnext.com
If you’re an existing Vodafone customer please provide your registered email id or register your email id with us by
sending "email <email id>” to 111 (toll free) from your
Vodafone mobile.
You are writing to us about *: (please type YES in the relevant option)
REQUEST FOR COMPLAINT ABOUT
Change of Tariff plan/ promotion offer YES Billing
YES Activation/ Deactivation of services Tariff/Promotion
Duplicate Bill Network
Data Service DND Service
DND Service Data Service
YES Any other YES Any other
More details on your request/ complaints can be specified below (max 900 characters)
I have been using the number[protected] for the past one year. Today I made a recharge for Rs. 1000 and an offer for 1000MB 3G data, 1000 local/national SMS, and 1000 min Local/National call got activated on it. As this was not done on purpose and was an honest mistake, I would want that the scheme gets deactivated and my account should be credited with the Talk Time of same amount.
Also, the offer is of no use to me because I am using a Blackberry curve 8520 wherein I activate the 399 BIS plan every month and the phone does not even support 3G Services. I also have the local calls @ 30 paise activated on my number and don’t have any STD calling nor do I send too many SMSes. However since I cannot stop using the phone, please take necessary action and credit the account with the appropriate talk time on pro rata basis at the earliest.
Quick action would be highly appreciated as I have been a loyal customer of Vodafone for more than 6 years, and have recharged for approx. Rs. 1000 every month.
Power to you: - Select products and services can be activated/ deactivated by you with almost instant results by logging onto you My_Vodafone account from our website. You can also visit our website www.vodafone.in for the SMS keyword.
It is mandatory for you to fill this form every time, for us to respond to your query.
Happy to help
Vodafone Care
Lottery — Lottery scam fraud
Sir,This the message i have been receive from following bank,
UNITED HILL BANK PLC
INTERNATIONAL REMITTANCE DEPARTMENT
CORPORATE HEAD QUARTERS.
Maid Marian House118 Hounds Gate Nottingham NG1 6BE UK
Tel[protected]. Fax+[protected]
Telex:MSG-DCB 34523 UBBANK
OUR REF: UBU/IRD/HBX/021/04
PAYMENT #: MAV/FGN/MIN/009 )
Attention: RAMESH BOKADIA
We we are sorry for all the delays, we were making sure that your fund passes all the legal process, to avoid the intervention of the british government, because this is a huge amount of money that we are transfering, outside the United Kingdom. We are pleased to inform you that you have been officially cleared for payment by the verifications department.
We wish to inform you that your Google award funds would be processed & transferred to your nominated Bank account by direct wire transfer via SWIFT secure system by our noble bank. as soon as you confirm the correctness of your account information.
You are advise to reconfirm the correctness of your account Information to our paying Bank through our email address to avoid wrongful wire transfer of your Google Award fund.
Account Name: RAMESH S BOKADIA
Swift code: HDFC INBB XXX
IFS Code (If Applicable): HDFC000147
In addition to confirmation of the above Banking details, kindly be informed that all non-British Award winners shall be liable to cost arising from the HMRC non-residential reduced Value added Tax (VAT). this is to inform you that Google management has taken out an Insurance cover agreement sealed with a policy that restrict us from any form of deduction from your original value of Five Hundred Thousand British Pound ( 500, 000.00GBP) to avoid misappropriation of Funds, which is in accordance with section 19A sub-section 2 of the Insurance Laws on money.
The British Government is requesting for a non residential reduced VAT rate of 0.2 % of your total winning Prize in advance (calculated in an amount of 500GBP) from you through the office of Her Majesty Revenue & Customs (HMRC) since your fund of Five Hundred Thousand British Pound ( 500, 000.00GBP) falls under the Non-Residence VAT category 3.
The Her Majesty Revenue & Customs (HMRC) was formed on the 18 April 2005, following the merger of Inland Revenue and HM Customs and Excise Departments. It is a British government body that ensure that the correct tax is paid at the right time, whether this relates to payment of taxes received by the department or entitlement to benefits paid.
There are 3 rates of VAT:
The standard rate: 17.5%
The Reduced medium rate: 5%
The Reduced rate: 0% for UK resident and 0.2% for Non-UK resident
Since you're a non-British person and do not have any property or work in the United Kingdom, the British Government has made the reduced VAT rate a pre-requisite for issuance of Tax clearance receipt (TCR) in order to approve the immediate transfer of your funds .
How to make VAT payment:The HM revenue & customs department is mindful of the Sensitivity of SARs even within the same organisation & endeavours to communicate only with persons whose personal information is verifiable by them. In-view of the fact that our prestigious establishment has a registration file with the HMRC Tax Department & its information is verifiable by HMRC;
Mode of payment;
1. VAT payment can be made in cash by non-residential Awardees Only (relations & friends are NOT allow to pay on behalf of award winners to avoid double claims) through our London office, UK.
2. VAT payment can be made through our associate’s account in the winners’ country of residence world-wide. VAT Payment in India can be made by cash deposit of 43, 000 INR (which is calculated to be an equivalent of 500GBP ) in the account below; VAT payment through our associate in India is much easier and faster as the amount would be released to us by our associate’s offshore office in London once the payment is confirmed from your end. Send a scanned copy of the pay-in slip to us for payment confirmation. Note that this payment route is initiated to help accelerate the process of your claim.
You are required to kindly choose one method of VAT payment so that we can provide you with our account department office address in London to walk-in & pay the VAT charges or deposit in our associate's account as instructed above.
Upon confirmation of your account details to our Paying Bank & receipt of the required reduced VAT charges by the office of the HMRC, a Tax clearance receipt and an approval would be release to us & the paying Bank; With the HMRC Tax clearance receipt (TCR) and an approval letter, your Funds would be transferred into your nominated Bank account. Note that your fund would reflect in your account within 2-3 days of fund transfer.
Should you have any question(s) or queries do not hesitate to call ([protected] )or email us for clarifications. Congratulations again on your winning.
Very truly yours,
Dr. Thomas Malcom
Wire Processing Officer.
Tel: [protected].
Fax: +[protected]
DISCLAIMER: This e-mail communication and any attachments may be privileged and confidential to United Hill Bank and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, distribute or copy this e-mail and attachments, Kindly delete it From your list or notify the United Hill Bank