Vodafone India Complaints & Reviews

Dear Sir,

Below is letter sent to Vodafone authorities at email id 'vodafonecare.[protected]@vodafone.com'

Request your intervention to resolve this at the earliest, please.

In spite of having Lifetime recharge done on my number [protected] in Feb 2009, I find that I am unable to use my phone as my validity period did not get automatically extended as confirmed by you Customer Care Exec Mr. Dinesh,...

This is regarding my vodafone 3G services and the billing format.
I have taken a new vodafone connection recently (15th October 2011)
I have asked for Rs 249 plan (for calls) and for 3G I choose to go with Rs 850 (3GB) plan.
In which we can use 3 GB services and over and above whatever the usage is will be charged 2 paise per 10KB.
I have payed Rs 500 initial deposit amount.and upon that I have paid Rs 2386 on...

As on Thrusday,my internet packet was ending so i recharged for rs.54 through online recharge which is internet topup(standard) as prefer that...but my amount was deducted and i got acknowledment message that 54 has been deducted from my balance and internet packet was not activated....on friday once again i went for recharge of rs.75 and then i done manual activation ....i contacted the customer and stated the matter but they said they are...

My name is pankaj sharma i recharged my vodafone no.is [protected] with 118rs on 22/11/2011 i received the call from vodafone side that you will get full talk time after recharge of 118 rs then i recharged my no. With 118 rs the recharge amount gone in tariff, this is second time happened,my 236 Rs has gone now .when i called customer care they were not giving satisfactory answer i am very disappoint from vodafone and its customer care service.now...

Hi,
I have been using Vodafone number for last 9+ months,
service is good to go, but on month of September ,date 5 , time around 10:40 A.M. i got a call from a number [protected] informing me that i made a ISD call for which i will be charged RS. 100/min.
I got shocked because i didn't make any call not a single local, STD.

I called on customer care there the said until and unless my bill not get generated...

Dear Sir,

On dated 22/11/2011 i paid my vodafone post paid bill of Rs. 680 through paytm, after some time i got a massage from your side that we could not complete the recharge request and Rs. 680 has been refunded into your paytm cash balance. But the amount of Rs. 680 didn't showing in my hdfc bank account till now. My order no. is 9483229. Please update the status & revert me on my mail ID- [protected]@gmail.combr...

I also had missed call from the number [protected] Name was Vijay Kapoor on behalf of VODAFONE (New Delhi Call Centre) asked to call Mr.Balaji on [protected] to give the bank a/c details. & then Balaji said to deposit Rs.12500 as TAX before the lottery amount will get credited in my a/c. & he also asked me that this results got declared on SAHARA NEWS channel on day before yesterday. I asked him that why I should pay Rs.12500...

I understand the fact that I have an unpaid account with Vodafone New Zealand and I have called them to cancel my fixline and broadband account so that we are able to pay it off without them charging me monthly connection for the broadband which they have blocked me from using for 3 months now and yet I get billed :(

I received a Phone Call from Vodafone this morning to discuss a payment plan, which was more planned for their...

I made online recharge for [protected](tamilnadu number) on 24th Sep for Rs. 325, but still, recharging was not taken place.

Below is information received from Vodafone
Order ID : o13121251
Payment Transaction ID: MCIT[protected]
Date & time of order : 24 Sep, 2011 09:22:06
Order Amount : Rs. 325.0/- Only

order details:
Online Recharge
Name: Bonus card 325
MSISDN:...

Original message —
From: [protected]@gmail.com
Sent: 23-nov-2011 14:55:06
To: vodafonecare. [protected]@vodafone.com
Subject: mnp number

Dear madam,

I port into vodafone from my idea number* ([protected]*) on 09/11/2011 i
Given my id and address proof, with valid upc code... but after seven days
My idea connection was removed also in vodafone sim its showing sim
Registeration...

Dear Sir/Madam,

My mobile number is [protected], and its very strange that some days back automatcally the 3G services has been activated on my mobile though I have not called anybody in Vodafone for 3G services, also even My number is local no. of Dehradun its showing as Roaming, so please deactivate the 3G services from my number [protected] and look into why its showing as roaming.

Thanks

Amit...

my name is pankaj sharma i recharged my vodafone no.[protected] with 118rs,yesterday i received the call from vodafone side that you will get full talk time after recharge of 118 rs then i rechared my no. With 118 rs the recharg ammount gone in tarrif, this is second time happend .when i called customer care they were not giving sutisfactory answer i am very dissapointed from vodafone ,and customer care also very poor...

My husband Mr Chandramurali Iyer had been working with Vodafone since 2005. He expired in October, 2010. His PF settlement is yet to be received by me. He expired while working in Mumbai and prior to this was with them in Delhi. For the last 13 months have been continously following with Vodafone, Mumbai and filled in two sets of forms as apparently one set was lost in the PF office. I request someone in the Mumbai/Delhi PF office to look...

I bought 1 number from Vodafone some 4 years back, used it for 4 years, then i didnt used it for some 11-12 months, & the connection got disconnected..well upto that level it was OK , but now it is assigned to some another customer without any notice, which can even misuse my bank ID's & password for my email ID's. i dont understand if the number is registered at my name, how can Vodafone re-assign my private number to someone...

my message center number have been changed so I can't send message so please send me message center number...

Sir,

There is a Vodafone cell tower on the top of our building. This tower is being constructed in illegal manner. The direction of this tower is changed and its directly facing my bedroom window. This tower is mere 10 feet away from bedroom window and its impacting my family's health. I have given letter to my society member however they haven't taken any action yet. I want your support from you to have this tower...

Hello

I was issued a bill amounting to Rs 1,00,619.73 /- (Sep 2011) for my postpaid Vodafone connection which exceeded my credit limit of Rs 9100 by significant amount. Moreover, rather than issuing any further clarification, my service was disconnected which is of great inconvenience since it’s the only business contact number known to my clients and colleagues and hence I am at complete communication breakdown. When I asked...

I had activated 2gb free internet plan for 95 rs on my mobile no:[protected] as shown on vodafone website on[protected]. But after activating the same i got a text from vodafone service saying "your data pack is active now, valid up to 21.12.2011 23:59:59 and balance :1024.00 mb free.". As per vodafone text to my mobile the plan only gives me 1gb free internet access but vodafone website says that it gives 2gb free internet access...

i tried to recharge my mobile [protected] today with talktime of 125 www.rechargeitnow.com. however my balance is still zero.......................how come this happen it again .

again i tried with rs 76.. but failed to get talktime.... both times money deducted from my debit account.i tried to recharge with rs 150 on 20th november.....money deducted but talktime not got......................something is seriosly wrong with...

I was sent request for mnp (port out) to 1900 from my vodafone m-[protected] on 11/11/11 at 2.10pm and i got upc no. vm562177 and same was submitted to uninor, same day same time, and they (uninor) say it will take max 7 days to port from vodafone. till today 21/11/11, 06.51pm after 10 days vodafone had not taken any action or giving any proper time to port out.
It is shameless.

Vijay kumar....