[Resolved]  Vodafone — Useless customer care

Address:Mumbai City, Maharashtra

Useless customer care

I am Ravindra one of the customer of "Vodafone" having a mobile number-[protected] suffering from the worse services just because o[censored]seless "Customer Care Services.
My purpose of writing is only to tell other people of Vodafone how much Useless company management you are having in Mumbai, no one is sincere here in working.
since last few months and I am unable to talk to the customer care department as the number 111 is always busy. Every month they are charging for an unwanted service.


By Unsatisfied Vodafone Customer,
Ravindra
+1 photos
Was this information helpful?
No (0)
Yes (4)
Dec 3, 2016
Complaint marked as Resolved 
Verified Support
Mar 20, 2012
Vodafone India Customer Care's response
Hello Nitindhureja,

Please share an alternate contact number with us here http://bit.ly/GzLm8G and a convenient time for us to address your concern better. You can also write to us at vodafonecare.[protected]@vodafone.com for further assistance.

Regards,
Vodafone Customer Care
Verified Support
Jun 18, 2012
Vodafone India Customer Care's response
Hello Manikagoyal,

We regret any inconvenience caused. Please share your number with us here http://bit.ly/MlynXt We'll look into the matter and get back to you at the earliest.

Regards,
Vodafone Customer Care
Verified Support
Sep 10, 2012
Vodafone India Customer Care's response
Hello Dr. Prabhuraj,

Thank you for your time on our call. We hope we were able to assist you with your concern.

Regards,
Vodafone Customer Care, Chennai.
Complaint comments 

Comments

My girl friend's phone no.[protected]. in this no. a airtel user call her and ask to friendship . i wanna in this no. not call his boys ([protected]).
please contect me: [protected]
plz give me details of this no.
[protected]

my contect no. is [protected]
[protected]
hey
Your service is very bad now a days
because my balance automaic deduct in my a/c.
and customercare people tel me your balance wil be return after 4 hours but i wait last 40 hours i dont knw when wil 4 hours finish. today i try to conect customare care but i didnt make a single cal with u people. stil morning i try to call u but u people very edout. nd dont call back also to me.
i m nothing other i m ur customer ok
dont forgat ur customer otherwise customer is king.
i think u allready know it.
this is my numer [protected] andhrapradesh vodafone coustmer care not connected plzz answer to him exicutes not responce
plzz connected to my number[protected] 1 year to not responce coustmer care
Useless customer care and not happy with the vodafone support and service
My number: [protected], from the last 2 week I have been struggling with vodafone billing changes on my prepaid number: [protected]. I had recharged with Rs. 70 on 06-Nov-09 to activate the sec pulse billing (1paisa/Sec) but that plan has not activated yet.
But from 06-Nov-09 onwards it has been charging 2 paisa/Sec even after 60 Seconds.
Logged the compliant: [protected] but no action.
My No.[protected] has become a real head ache.I keep getting so many products calls.Plz. do some thing .Stop this or else I will stop using this no.
My GPRH is still not activated as I could not save the format.Kindly send the same again.
My no. is [protected].
i purchased a prepaid connection of vodafone in oct 2009 since date of purchase i am getting numberless messages as EMG allerts from jatau .I complaint to vodafone office at Ghaziabad as well as to nodal officer of vodafone but my problem still continue
I LOST MY MOBILE TODAY ANYWHERE STOLEN WITH MY SIMCARD WHAT IS THE PROCEDURE TO GET THIS NUMBER DUPLICATE SIMCARD. MY MOBILE NO [protected]. PL GUIDE IN THIS MATTER URGENTLY.
i want my vodafone bill my mail id [protected]@gmail.com
my name is vishal anilkumar jani,
address- 44, shivniketan, shrinathjinagar-1, bhavnagar.
present address- shiv dham hostel, opp gayatridining hall, nana bazar, vidhyanagar, anand.
my contact no is - [protected].
i inform you that my mobile stolen from my present address.
my imei no is [protected]


i request you to inform me about present location of my instrument.
as early as possible

i[censored] have any information about this imei no related instrument plz send me through sms or calling to my cell no [protected].
detail of stolen instrument.
model no: N 73m hs16
purchase date : 4/12/2007
battery no : 06705053932130405120629113
I have switched over to Postpaid to prepaid on 21st '09 . I have got another sim on the same day by Vodafone store, Atta market, Noida. Now it has been 72 hrs. my sim has not been activated harming my professional life badly.Please activate my sim at earliest.I have cleared my all past liabilities on the same date.




Pradeep Pandey
Mob. No.--[protected]

WE ARE TIRED OF VODAFONE — CUSTOMER CARE IS USELESS!!!

Vodafone are training their employees to speak like a computer.
It is NOT NICE to speak to a computer.
I am unable to make VODAFONE understand thet this is HARMFUL for their business.
"Thank you Mr. Elmer. Is there anything else I can do to help you?"
Me: "You did not solve my problem!!!!!!!!!!!!!!!!!!!!!! I am angry!!!"
"Thank you Mr Elmer. Is there anything else I can do for you?"

WHO THE.... HAS INVENTED THIS KIND OF CUSTOMER CARE?

IT FREAFS ME OUT
sir i have vodafone service.nw i hv recognisd dt this is very bad.From 3 months i have been loosing Rs1 daily for austrology service.even i couldt activated this one.i had calld to111&[protected] but not satisfied and also this cell no is nt gng too.so please call me at this number [protected]
Dear Sir / Madam

It is with great agony that I wish to draw your kind notice towards that I am Customer (Subscriber, Mobile no[protected] of your company since last 5+ years.

It is a corporate connection. I am using 149 Plan. Call charges through my Vodaphone no. is abruptly inflated since last two months without giving any intimation. I appealed to Customer Assistance Cell several times in this concern but all in vain. Your call rates are far soaring than other operators, e.g, Reliance, Airtel etc. One of friend is using Vodaphone no-[protected] & his calls are very low than my. Why is this discrimination? Why should pay extra for same? What massage do I take is its gaffe of any consumer being so long relation with your organization. Possibly, I have done the same mistake. It is only matter of money but more than that, i.e., principles, commitment, ethics towards yours client whose trace record is good throughout this long period commercial relation. Now I feeling like deceived, is not it? In my opinion, a wise person can't continue this business relation on irrational grounds.

In nutshell, am I not being exploited by this association? Kindly do needful within 15 hours as required otherwise I will be compelled to surrender the SIM & have to switch to other operator. If the number portability put into practice, I extremely regretful to state this approach/policy of company is going to plunge great acquisition of costumer.

Hoping for affirmative and promptly reply.

Manish Gupta

Contact no-[protected], [protected]

Address:-167, Pocket-8, Sector-23, Rohini, Delhi-85
My name is Sanjeev Kr. Jha and my sale no is [protected]

My complain no. is 51419252

I had complan to coustorm care but they are unable to solve my problem.please solve my problem as sson as possible

take a appropriate action against the my problem.
i want to change postpaid to prepaid my m no [protected].
i am very much disappointed about vodofone service because worst service about callertune, in airtel if we need any song from the world(OLD R NEW) we can get the song activated (BUT IN VODOFONE ONLY LIMITED SONGS IT IS VERY PROBULEM TO THE COUSTOMER SO LIKE AIRTEL (vodofone also make all song in the callertone this is a humbel request for VODOFONE HEAD so pls do the customer needful
because customer r the back born for every thing so do the need full to the customer
i am very much disappointed about vodofone service because worst service about callertune, in airtel if we need any song from the world(OLD R NEW) we can get the song activated (BUT IN VODOFONE ONLY LIMITED SONGS IT IS VERY PROBULEM TO THE COUSTOMER SO LIKE AIRTEL (vodofone also make all song in the callertone this is a humbel request for VODOFONE HEAD so pls do the customer needful
because customer r the back born for every thing so do the need full to the customer

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27106
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information