[Resolved]  Vodafone — Useless customer care

Address: Mumbai City, Maharashtra

Useless customer care

I am Ravindra one of the customer of "Vodafone" having a mobile number-[protected] suffering from the worse services just because o[censored]seless "Customer Care Services.
My purpose of writing is only to tell other people of Vodafone how much Useless company management you are having in Mumbai, no one is sincere here in working.
since last few months and I am unable to talk to the customer care department as the number 111 is always busy. Every month they are charging for an unwanted service.


By Unsatisfied Vodafone Customer,
Ravindra
+1 photos
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Yes (4)
Dec 3, 2016
Complaint marked as Resolved 
Verified Support
Mar 20, 2012
Vodafone India Customer Care's response
Hello Nitindhureja,

Please share an alternate contact number with us here http://bit.ly/GzLm8G and a convenient time for us to address your concern better. You can also write to us at vodafonecare.[protected]@vodafone.com for further assistance.

Regards,
Vodafone Customer Care
Verified Support
Jun 18, 2012
Vodafone India Customer Care's response
Hello Manikagoyal,

We regret any inconvenience caused. Please share your number with us here http://bit.ly/MlynXt We'll look into the matter and get back to you at the earliest.

Regards,
Vodafone Customer Care
Verified Support
Sep 10, 2012
Vodafone India Customer Care's response
Hello Dr. Prabhuraj,

Thank you for your time on our call. We hope we were able to assist you with your concern.

Regards,
Vodafone Customer Care, Chennai.
 
679 Comments

Comments

MY SIM IS NOT WORKING AND I M A BUSINEESS WORKER SO I NEED TO WORKING MY SIM IMMIDIATLY PLESE HELP ME. THAKING U. ANKIT SHAH.
I have a SIM No.[protected] of your company, residing at B127, Zinc Colony, Chittorgarh, Rajasthan. I have recharged my sim for Rs.250/- on 29.10.09. I was told that I will get full talk time if I recharge for Rs.250/- and accordingly I recharge the same amount. After 3-4 hrs. when I checked my balance, I noticed that an amount of Rs.30/- has been reduced from my balance without any call which very surprising. Please give me detail how it has been occurred.
Hi Vodafone,
I am a kanchipuram based prepaid customer (number [protected] ) and have been facing a problem regarding my recharge .
I used ICICI Banking services to recharge my mobile.I recharged my phone through ICICI Internet online prepaid mobile
recharge facility on 31 oct, 2009 the money was taken away from my ICICI account was200.00 but talktime of 46.81 was credited to my
vodafone acount.i did not ask for any extra facility (i want only talk time)
I called up at Vodafone Care and the executive told me that some extra facility has been added to your vodafone account . I have told to Vodafone Care executive that i dont want any extra facility, please rectify my account balance of vodafone, but no response has been given by him.During this process the behaviour of the excutives was not tolerable and SaTISFACTORY as i have called the VODAFONE the world's most reknowned telecom giant.
Hi Vodafone,
I am a kanchipuram based prepaid customer (number [protected] ) and have been facing a problem regarding my recharge .
I used ICICI Banking services to recharge my mobile.I recharged my phone through ICICI Internet online prepaid mobile
recharge facility on 31 oct, 2009 the money was taken away from my ICICI account was200.00 but talktime of 46.81 was credited to my
vodafone acount.i did not ask for any extra facility (i want only talk time)
I called up at Vodafone Care and the executive told me that some extra facility has been added to your vodafone account . I have told to Vodafone Care executive that i dont want any extra facility, please rectify my account balance of vodafone, but no response has been given by him.During this process the behaviour of the excutives was not tolerable and SaTISFACTORY as i have called the VODAFONE the world's most reknowned telecom giant.
My no. is [protected]. I m Vodafone custmer.i'got a call from vodafone office.Porbender.but i was v.busy to hospitalize my son for his crical health condition.A few days back, i got a call from vodafone office.Porbander.he asked me about my residant-address.he also informed me that he is trying to send me one card by currior/post and i'll get in two days.for last two days my cell may be blocked.not working.there no tower.then i realised that metter.but as a risponsible person he should inform me by the message or call.but he didnt do it.but as I m responsible customer, i'd like to complain.question is, who will suffer the loss which i've missed during these two days?i haven/t got any imformation from Porbander Vodafone.
Please deactivate the MCI facility immediately and balance amount deducted towards MCI may please be diverted to my account with an intimation to undersigned. I have already informed to your customer care centre.

Goutam Rooz
B/127, Zinc Nagar
Chittorgaruh-313 112(Raj)
Mob No.[protected]
I Have lost my mobile as on 29th october 09. so i want to disconnect my vodafone no. i have called customer care, but still it has been not done. pls disconnect my no. my vodafone no is [protected].This simcard is in the name of my Mother Mrs. Geeta Patil. pls do the neccessary needful and obilge for the same.
Sir,
My mobile no. [protected], pleace deactivate callertune.





regards
pradeep
[protected]
i hav lost my vodafone no:[protected] which i hav lost since 5 months i hav got back to it and now i want to continoue to it but the customer care centre are call that they hav provide this no to some other one so plz solve my problem

Vodafone — Useless Customer Care Center

Hi!
I am using [protected] (HCL Corporate Connection) Vodafone connection which got BARRED by vodafone useless Customer Care. They such a dumb people who are NOT ready to listen to the customer at all!!!

On the Name of TRAI they asked me to provided few documents like Pencard and recent photopgrah and told me that they are going to send the executive to collect this. However, now without any prior warning they have BARRED the without from my mobile.

Is this called a professionalism??? Is this the way they do business??

They dumb call center executive's who are good in repetative statements are most foolish set of people on the globle.
vodafone new series [protected] se mujhe blank calls aur sms aa rahe hain? can you tell me username of this number?
Dear Sir,

I am fed up with the vodafone bad care of stoping out going ever after giving proof to your office vide caompaint..[protected]. dated...6/11/09 and [protected] dated 7/11/09...

please start it at the earliest othrwise I will file written camplaint with consumer court.

Regards

Ajay Bajaj
M-[protected]
PH[protected]
hello
i am jini i got fedup with this stupid vodophone customercare service i really become madsick because of this useless service actually always this custumerservice is so problematic but a recent eg: i just recharge with 121rs offer of local&std 50ps/min on 3/11/09 and also a scratch card for 30rs for urgent only we r recharging our every penny from our hardwork but there is no service from custumer care for every time someone responses then they will trickly speaking and ending the calls geetha ari spoke first then she ask us to wait for 4 hrs and again i called next day mariya spoke she said to wait for 12 hrs and again we called then sunendharan and vijay and etc why u people r behaving like this only the owner of this vodafone service will lose the custumer this is really not fair pls put back my money its my humble request dont ever try to waste or cheet others every penny only with their hardworking and dont try to waste our precious time with ur foolish speech thank u

regards
jini
Sir,
I observed that excess amount is deducted during last few days from my phone. actually I made no call for last three days still you have deducted amount for the same. please verify it and do the needful. My phone Number[protected][protected].
M.Ghosh
Sir,

Pls see the Vodafone Number, s [protected] - [protected] Details Name & Address Details Give me
Sir,

Pls see the Vodafone Number, s [protected] - [protected] Details Name & Address Details Give me
my name is rajinder kumar my phone no is [protected] i call customer care no some curry talk to sandeep kumar i am not happy sandeep kumar taking way is not very good very rudly what is this
Sir,
It is noticed for last few days that excessive amount has been deducted from my phone even if I made no call from my phone. please verify the fact and do the needful. Thanks.

Manoranjan Ghosh
Phone No:- [protected].
I am more than in agreement with my friends in trailing mails. I have recently joined Vodafone network with mobile no. [protected]. Ever since the connection is activated, I am facing problem with promotional calls from Vodafone, specially those related to caller tunes. Why these services have been activated on my phone without my concent is not understood. My request to C.C. Executive on 13.11.09 too failed to yield any result as it takes 45 days to discontinue any such service. My request to forward the call to team leader was also not entertained and call was disconnected abruptly. Howeaver, My next call was forwarded to team leader who assured that the service would be deactivated within 45 day as per Telecom Regularory Authority Guidelines.

Since I am still receiving these calls, I would request the Vodafone authorities concerned to kindly address the matter urgently.

Thanking You.

Regards.

R.K. Tripathi
[protected]
plz give me details of this two no
[protected]
[protected]

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