[Resolved] Vodafone — Useless customer care

 
680 Reviews
Andheri, Mumbai City District, Maharashtra, India
 rvinraj
Useless customer care

I am Ravindra one of the customer of "Vodafone" having a mobile number-[protected] suffering from the worse services just because of Useless "Customer Care Services.
My purpose of writing is only to tell other people of Vodafone how much Useless company management you are having in Mumbai, no one is sincere here in working.
since last few months and I am unable to talk to the customer care department as the number 111 is always busy. Every month they are charging for an unwanted service.


By Unsatisfied Vodafone Customer,
Ravindra

Useless customer care
Complaint marked as Resolved Dec 3, 2016
Verified Support
Vodafone India Customer Care's response, Mar 20, 2012
Hello Nitindhureja,

Please share an alternate contact number with us here http://bit.ly/GzLm8G and a convenient time for us to address your concern better. You can also write to us at [email protected] for further assistance.

Regards,
Vodafone Customer Care
Verified Support
Vodafone India Customer Care's response, Jun 18, 2012
Hello Manikagoyal,

We regret any inconvenience caused. Please share your number with us here http://bit.ly/MlynXt We'll look into the matter and get back to you at the earliest.

Regards,
Vodafone Customer Care
Verified Support
Vodafone India Customer Care's response, Sep 10, 2012
Hello Dr. Prabhuraj,

Thank you for your time on our call. We hope we were able to assist you with your concern.

Regards,
Vodafone Customer Care, Chennai.
Complaint comments  679 Comments     Updated: Share0Tweet0

Comments

To,
The Manager,
Customer Care,
Vodafone Cellulars

Resp. Sir,
I am Ajit G. Khandagale holds the Samsung company's Handset Model No.J600 alongwith its EMI No. [protected] has been misplaced alongwith Mobile card No. [protected].
If any of your customer holds this EMIs mobile please contact on my e-mail id. It is likely to be in Pune or Satara District of Maharashatra. I have made necessary complaint in Shirwal Police
Station.
Thanks & regards,
Yours,
Ajit G. Khandagale
e-mail id: [email protected]
im prabhjeet frm delhi, , , my hutch no, is [protected] its a postpaid conn...well im very old clint of vodafone around my connection is 3 yrs old or 4 yrs...well before i got the right billl now ur vodafone company doing wrong in ths bill wch generate on 11-7-08...well i have checked my bill on 10th its 450 and wth plan its total around may be 700 only..well i check on 11th its 1152...wats goin on sir its not rght plz, ., ...im ur old clint see my profile, i paid timely all bills to u and i call internation to buy a world card and thn i call...so plz my request disconted ths bill as soon othrwise its not gd sir...and plz chjeck my b4re profile of payin ur all bills...
reply soon
prabhjeet singh
[protected]
Please, help me searcing unlock signal vodafone 703N by Nec.For Indonesia.Thanks
i tried to reach customer care for 2 day . but no use.
222 IVR says press 4 to talk to cutomer care executive
but it says 4 is invalid option if we press it.
Mam.
This is me ESAKKY. I am rtd govt staff & i m physically handicapped. I am running RECHARGE SHOP in RA PURAM Except VODAFONE all my distributers are given me EASY RECHARGE SIM CARD
VODAFONE distributer not given me the EASY SIM, I am missing LOT of CUSTOMERS
& not able to activate new prepaid cards. I asking easy past 1 (1/2) YEAR but he not giving
what can I do without easy sim how can I recharge to my customers please help for me.

For this request I sent u three mail 6 month back I get call from MURRAY [protected]
He collect me ID PROOF 6 months back. But no response from him I calling him for 6 monts but he telling past 6 (tomorrow) (tomorrow) (tomorrow). I don’t know what is the meaning of tomorrow he totally fooled me atllast he not attend my & add my number in unwanted call list. I think VODAFONE new services are use for this purpose. (no response from distributer & channel manager)

I am wait more than 6 monts I think this mail give positive result to me

Thank You
Yours Sincerely

[protected]
Misbehaving done by your customer Care Executive on 3/9/2008 at 10.27 pm.
on 3/9/08 at 10.27 pm i called the Customer care for enquiring the complaint which i have given earlier, while i was enquirng his tone was changed and abused me with very cultureless words, i asked his name he did not tell his name correctly, in the night at around 11.52 pm he called from the number [protected] and abused me several times, for clarification please check my number, i request to find out the ustomer Care Executive who have abused me and to take necessary action, if you did no respond to this i'll diconnect Vodafone.A reputed company like yours should be shame for having those Executive who does not have the BASIC MANNERS
looking forward for taking necessary action for avoiding
those complaints & necessary Action
yours
faithfully
vinod, mobile [protected]
Hutch is the worst services and very very irresponsible company in the whole world.I dont know wht kind of customer care services are they providing.Everyone are illeterate people in hutch.They never understand the customer's query and forget about the resolution.I think they doesn't know the meaning of resolution..I opted for a new connection from one of the dealer in B'lore and paid them 200rs for a new connection.They told me that with in 2 days the sim will be activated and gave a used sim card.After 2 days when i called that people the Executive phone number is switched off and the reciept which they had given me after paying, It doesn't have the Telephone number in it.The executive name and number is Mahesh [protected].Beware of him and ofcourse vodafone...Its turning out for a illegal activity.Shame on a big venture like Hutch which is now Vo...dafone...Wherver u go some fraud from vodafone follows...

Vodafone — useless network

This is Gokul my mobile no [protected] iam facing a lot of network whenever i call any one i allways get a message saying network busy even if someone trying calling me up there also say user busy or youngage tone or disconnects by it self.I severval times called up customer care a month back...

vodafone/complaints — useless network

This is Gokul my mobile no [protected] iam facing a lot of network probleum whenever i call any one i allways get a message saying network busy even if someone trying calling me up there also say user busy or youngage tone or disconnects by it self.I severval times called up customer care a month back but no proper responce the compliant nos has follows[protected]',[protected],[protected] till today no one as respond
Hi Vodafone,
I am a delhi based postpaid customer old last 10years(number [protected] ) and have been facing a problem regarding my bill payment.
I used drop box services to cheque drop my mobile last bill.
but vodafone call 20 times for me not resived your last bill payment and cheque.
my bill detials check 10 years. vodafone not call me 2 days.i go out of stasion. l
I also am really frustrated with lousy customer care of Vodafone. my cell no. is [protected]. i used the fast recharge service to top up my vodafone sim. the code i received thro fastrecharge was not acceptable by vodafone.. after following up for almost 3 weeks, i finally got another code thro fastrecharge on 22nd sept. and which again i m trying to top up. but thro vodafone m getting same kind of response. they not accepting the code by fastrecharge. when i called up. vodafone customer service, they first were asking give me this code, tht code and finally said it will take 48 hours. they refused to let me speak to their seniors to sort out and said hv no choice but to wait.. this is really yucky service by vodafone they should close their shop and go back to the palce from where they hv come.
I also am really frustrated with lousy customer care of Vodafone. my cell no. is [protected]. i used the fast recharge service to top up my vodafone sim. the code i received thro fastrecharge was not acceptable by vodafone.. after following up for almost 3 weeks, i finally got another code thro fastrecharge on 22nd sept. and which again i m trying to top up. but thro vodafone m getting same kind of response. they not accepting the code by fastrecharge. when i called up. vodafone customer service, they first were asking give me this code, tht code and finally said it will take 48 hours. they refused to let me speak to their seniors to sort out and said hv no choice but to wait.. this is really yucky service by vodafone they should close their shop and go back to the palce from where they hv come.
I have lost my mobile which no. is [protected] on 23rd sep'08. I have complained alongwith a copy of FIR and at present my SIM is permanently out of service. But I want to know the call details if any made by the theft through which i can know about my mobile phone. the data which was feed in mobile can i get or not by any means. If any other relevent information u have in this regard pls provide me.
I will be highly thnkful to u.

Vodafone — i just tell me plane

Sir,
i just want to best plane for outgoing and sms.
so plz tell me the any plane? my outgoing call so much not only vodafone also other mobile.i request you sir any plane so plz tell me.
mci not active beetwen[protected] to[protected]
inspite of repeated requests and complaints the promotional calls and messages have not been stopped.
no is [protected].
I got new SIM card -[protected], so please activate it as sonn as possible.
Contact no -[protected]
i was a vodafone prepaid customer...
For most of the hours of the day only one thing gets to the phone and that i.e NETWORK BUSY... ..the service has been worse...i didn't get how people are using this service..even if u call to the customer care.. the same reply...NETWORK BUSY...how come is this network running in so much conjestion...
i got my new sim n submitted my customer form for change prepaid to postpaid i got my sim.After i am today my outgoing & incomeing was barred. please make sure u give my connection today.My no is [protected].

Dinesh Chand
[protected]
hi, sir
i m postpaid member of vodafone group...i have activated my caller tune one week before. on tat day he has taken 30 rs due to the insufficie... balance he has taken the next day 15 rs ...ok tis is the process of call tune i ask to the couster care...if i dont have the balance and i will send the song downloading requ it will be applicable or not he told me no it will not valid...then i send two more messa to the 55655 no ...but when i rechare he has taken all the charges...wat ever i send...due to the miss guidie by the coust care ...tis was happen...ok...up to tis no prob...but again he has change my...caller tune...one vulgar song activated...even i never list..such type of song...due to the careless of tis guy...if i m calling the couster care no boby is respondi...and unness they r taking...RS150 to acti the one song...yes when i send the mess to 55655 to change tis vulgar song...and act the om sahnti om movie song MAIN AGAR KAHU...he send me the messg ok yr calletune activate but he has activi one eng song and he has taken rs 50 for one song plz tell me wat is going on ...plz send me the sugg and i want recov my all amount...from vodafone service...

thank u

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    19%
    Complaints
    19868
    Pending
    255
    Resolved
    3662
    phone
    +91 22 7171 5000 (HQ)
    location
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    Vodafone - Useless customer care