[Resolved] Vodafone — recharge to wrong vodafone phone number | |
Hi, I am an bangalore based Vodafone customer( mobile no - [protected]). Today 07/05/09 at around 11:15 pm i recharged my mobile for Rs. 402 through easy recharge available with Dealer. My mistake the mobile no was entered as [protected] instead of [protected] which is my number. The Dealer tried to reverse this transaction by sending sms to 144 using 'WR wrong number correct number amount' i.e WR [protected] [protected] 402 but i got a returned sms saying the wrong number entered is an invalid number. Here my observation is vodafone does not allow to reverse the recharge which is done to the number outside the state ie Karnataka..Then why does it allow to recharge to a number which outside karnataka.. I called Vodafone happy to help customer care but was totally disappointed when the customer care executive informed that i need to contact to dealer himself ho did this recharge.. I request you to help me in this scenario..Since system is meant to help the customer if they make any manual mistakes like above Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
i know 28 rupees in 125 vadafone min
I am working with M/s Huawei Telecommunications in Gurgaon and I have a Vodafone no [protected] that is now for corporate billing but even after my SIM barred because of limit.
I am in Bangalore, visiting officially and already deposited interim payment cash for Rs. 1000/- by today evening at 7:30 PM and their customer executive at store in Bangalore mailed a request to activate my SIM but after his assurance i haven't get activated my SIM.
This is ridiculous, kindly do necessary immediately please.
Regards,
Sanjay Singh
+91-[protected]
I am in Bangalore, visiting officially and already deposited interim payment cash for Rs. 1000/- by today evening at 7:30 PM and their customer executive at store in Bangalore mailed a request to activate my SIM but after his assurance i haven't get activated my SIM.
This is ridiculous, kindly do necessary immediately please.
Regards,
Sanjay Singh
+91-[protected]
Hi,
Yersetday 04/06/18 around 8:00 pm i recharged my mobile for Rs. 89/- through easy recharge available with Dealer. My mistake the mobile no was entered as [protected] instead of [protected] which is my number.
I called Vodafone happy to help customer care but was totally disappointed when the customer care executive informed that i need to contact to dealer himself ho did this recharge..
I request you to help me in this scenario..Since system is meant to help the customer if they make any manual mistakes like above
Yersetday 04/06/18 around 8:00 pm i recharged my mobile for Rs. 89/- through easy recharge available with Dealer. My mistake the mobile no was entered as [protected] instead of [protected] which is my number.
I called Vodafone happy to help customer care but was totally disappointed when the customer care executive informed that i need to contact to dealer himself ho did this recharge..
I request you to help me in this scenario..Since system is meant to help the customer if they make any manual mistakes like above
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Vodafone — Not reversing the Recharge
The retailer misguided me regarding a recharge of 150 and then when i asked him to reverse it he tells me he does not have time! please help me regarding this matter