[Resolved] Vodafone — balance reduce | |||
I think vodafone company has gone bankrupt. 1.-I calling to one call friends and others but his show balance two times, first just second before then u end the call, and second balance show then u press complitely call end butten. 2.- some day u suddenly socked when u saw Ur mobile show Ur balance msg--last call/sms Rs.-1.5 less Ur balance. I complaint vodafone costumer care but not give answer of my Q. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
To the Complainer
Write a mail giving FULL details to dipika.[protected]@vodafone.com, Sridhar.[protected]@vodafone.com, Dipanwita.[protected]@vodafone.com,
CC to [protected]@trai.gov.in, [protected]@trai.gov.in, [protected]@trai.gov.in, [protected]@trai.gov.in, giving full detailes of the harrasment issue. They will listne now since the complain has been forwarded to TRAI personnel also.
You may contact me at tapasdas.[protected]@gmail.com
Write a mail giving FULL details to dipika.[protected]@vodafone.com, Sridhar.[protected]@vodafone.com, Dipanwita.[protected]@vodafone.com,
CC to [protected]@trai.gov.in, [protected]@trai.gov.in, [protected]@trai.gov.in, [protected]@trai.gov.in, giving full detailes of the harrasment issue. They will listne now since the complain has been forwarded to TRAI personnel also.
You may contact me at tapasdas.[protected]@gmail.com
@Sekhar: please do as @VodafoneIndia says. I too had a small issue, they settled it within 24 hrs. And they did it very nicely and politely.
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here i exiting costumer of vodafone from last 8 yearmy mobile no[protected] . on 24.10.10 the vodafone company as ducted my 30 rs without any informations.after ducted they send me the message that as per your request vodafone bollywood has been activated at the rental of rs 30 permonth. when i dail to 111 care center and asked him why the duect my balance .they said that i have *568# from my mobile so it is activeted .the call has been recorded by the vodafone for the service.
after that at 10.30 pm on 24.10.10 i again call to 198 for complain they have recorded again my talking with their supervisore. they shock me by saying that their system is showing that i have dail *123#99 to activacted this service.
plz tell me how can i dail two time different number to activacted the service. if the company will reduce like this the balance how can middle class or poor pepole will serive .
so it my kind request to the consumer complaint to take action for this.
thanks
rakesh