Vodafone India Complaints & Reviews

Dear Sir ,

मेरा मोबाइल नं-[protected] है मै अपने नं- पर हमेशा इंटरनेट GPRS97 पैक इस्तेमाल करता हूँ मेरी पिछली GPRS97 पैक 4Sep2011. को समाप्त हुई थी उसमे 150 mb Balance भी बचा था और मैंने 4Sep को ही एक नई GPRS97 पैक रात 8:00pm को रीचार्ज करवाया था लेकिन अभी तक वो सुविधा एक्टिवेट नहीं हुई है और साथ ही मेरे बैलेन्स से 40:00 रुपए भी कट दिये गए, और -12:00 रुपये का insufficient balance भी बता रहा है जिसकी वजह से मेरी service barred कर दी गयी है । इस बात को लेकर मैंने कस्टमर केयर मे बात भी की पर अभी तक कोई उचित जानकारी मुझे नहीं दी गयी। जो भी बातें बताई गयी वो सब एक दूसरे से बिलकुल भिन्न थीं ।

धन्यवाद ।

Abhishek Singh
851-Avas vikass Faizabaad pin-224001
Mob-
[protected], [protected]




5sep 20011 को 20 रुपए का topup फिर करवाया गया जो सारे पैसे काट दिये गए अभी भी मेरे फोने को insufficient balance की वजह barred रखा गया है ।
और ये सब 4sep से चालू हुआ है जब से मैंने gprs 97 पैक रीचार्ज करवाया है ।

Kolkata
6th Sep,11.

A vodafone store executive Debopriyo(Mob[protected]/[protected] from the Vodafone Store- Howrah, Kolkata had collected my documents for a postpaid connection on 2nd Sep,11 and gave me a SIM with no: [protected]. I was assured to get the SIM activated by midnight of 2nd Sep but the same is not done yet even after numerous reminders.

I am at a fix and am unable to continue to day to day activities because of the same.


Regards,

Santosh Kumaar Panda
+[protected].

Sir,
iam namburi lenin kumar s/o n.janardhanarao having acc in ICICI branch khairatabad from 5 years .
35000 transaction was happend from my acc by using cheque num-420469 at Habsiguda Icici bank , on 29th aug 2011 without my notice . when i went to the bank to check, the cheque is having 7 singns to match my signature and the guy who came to draw has singned my signature infront of banker by showing his id proof , banker blindly passed the self cheque without taking his id or any details from the person .when i approached banker he shown me those vedio clippings and said the guy is muslim who came to withdraw cheque and signed on ur name , that was mistake from their side the girl who sat at that place is 8th mnth pregnant her father met with accident when she was accepting that cheque, so please wait for one week we will give ur amount back,again after 5 days they called me asking me to file police case & do your further proceedings so kindly help me in this fraud transaction happend from my account with the help of banker.my contact num [protected] .
Regards
Lenin

Its being 11 months i am waiting for my refund from VODAFONE

As discussed with voda fone has agreed to refund my money and gave me this
SR#[protected] its being 11 months I am still waiting for my refund.

Gaurav Sharma
[protected]

[protected]-------
I bought USB Vodafone K3570-Z/K3571-Z ([protected]) on 27/11/10 as per
the information from store it's a 3G USB stick along with number
([protected]). And this will be activated in 3 days It means on 29th it
will be activated.

(29/11/10) Monday

On 29th Nov I got a verification call informing there will be another
physical verification at my place. Field officer informed me that I need
to go to Dwarka store as they have keyed incorrect information. I have
called helpdesk 111 I got a response we will not be able help you as the
number is not activated.

(30/11/10)

I went to Dwarka store and Ajay (Manager) has confirmed that they did some
mistake from there end as this will be activated today and gave me his
number [protected] in case i have any issue.

(01/12/10)

It was still not activated so i called that number but the number was
switched off. So I have called helpdesk 111 same response we will not be
able help you as the number is not activated.

(02/12/10)

I have checked it again but it was still not activated so I have called
helpdesk 111 same responses we will not be able help you as the number is
not activated.

(03/12/10)

I again went to Voda fone store in dwarka to return this devise but staff
(Ajay) started shouting on me. As per him it is activated on 02/12/10 at
12 PM. when i asked him can you please check this for me as I don't want
to come again and again. He asked me to get my laptop. What if the user
have desktop. When I have asked for manager as per Ajay he is on leave
and no one knows when he will be back. When i have asked for his number i
got an answer that we are not supposed to share numbers. I got this TELL
us page and I wrote the below mail on Friday

(05/12/10)

I got a call on Sunday from ROHIT after understanding this issue He asked me to return the devise at the same store and i did on the same day and got SR#[protected]... after that I have not received any call when I
have tried his number it was switched off.

and after 2 months one fine day after writing lots of mails and droping lots of msgs on vodafone website i got a call that vodafone will refund my money,its being 11 months I am still waiting for my refund.

PLEASE HELP !!!!

Respected sir,
I chandan giri got a new vodafone postpaid connection with the scheme that i have to deposit an amount of Rs 250 which is not redundable if i change it from postpaid to prepaid within 90 days. I activated a 2g data plan of 198 Rs per month with 3Gb of data usage. But as i used it they billed me with 10paise per 10kb. Now my bill amount is 2600Rs. They are saying that it is above my credit limit and i can not use my number any more and i have to pay that much amount to continue using the services. I asked them that i want to convert it to prepaid then they are saying that you cant because it is company's policy that you can not convert the number within 90 days of activation of number.
So sir my complaint is how can i use 3gb of data which cost around 30000Rs in 2500 of credit limit (unbilled maximum usable amount). And why they told me earlier tha i can convert my number(postpaid to prepaid) but not now.
Chandan giri
Vodafone no. [protected]

hello sir,
i have a Vodafone prepaid connection. as per Vodafone offer i recharged with 4rs n i got 40 mb of internet.
n i started browsing from 3 30 pm n stopped around 4 45 pm...
n again started browsing around 10 30 pm n continued it till 12.i js browsed some pages..
n while browsing i received a msg that u've reached max limit n after this u'l be charged 10/10kb then immediately i disconnected n checked my bal.... it was normal(it was rs135.49)......
i texted n checked out my balance ther was no deductions.......
n early morning when i checked my bal i was shocked it was -607.49.......
immediately i called customer care n asked them they said we'l resolve ur querry in a week.... after 1 week wn i called back they said an extra ordinary answer that i used internet from 4 4am in d next morning(i was in a sound sleep) n also they said that i was even using it when i as talking to them(i dont know how itz possible to connect to internet while we r in a call)........ n again n again i got d same answer.... i went to vf store n inquired they said to meeet the nodal officer... i met him twice n of no use... i went to vf stores n it was just waste of my time.... for a middle classs person whuz -607.49 is very huge amount in a mobile deduction..
n if i really used that they(vodafone in) should have deducted my bal to rs 0 n then should have disconnected me from internet.......
n i also put my port requests before 3 weeks this happened bt i didnt get code instead i got this big offer....
so i request any1 to solve this n recommend others not to go for vodafone products
..............[protected]

Hi

I'm latest vistim of vodafone Hungama Alert scam of 5rupee per day.

My number is [protected].

I request kindly cancle all alerts on my mobile including Vodafoen Hungama Scam

Alerts.

Thank you

Dear sir,

I have a vodafone post paid connection but i had surrendred the connection on 2 June 2011 and paid the full & final charges on the same day in vodafone mini store but vodafone company had not closed same connection till now & now company is claiming Three month ( June, July & August 2011) bills, for that I got a call from the vodafone company on 29.08.2011.
Then i visited the vodafone store at Ahinsa Circle jaipur for the above complain on 01.09.2011 there i settled on talks with Mr. Anand in the Store . Mr.Anand told me that he will provide the waiver of Two months (July & August 2011) Rental Bill only after concerning with Senior Person.
But he want me to submit the Bill of Month of June but I had already Closed my connection on 2nd June 2011 after paying full and final bill till date.So Now I am not liable of any kind of payments to be made to the company .

So Please take above case in consideration and help me to get out of this tension .

Below are the details of the bill which i had paid on 2 june 2011 :-

Mobile No. ...........................[protected]
Relationship No......................1.37964550
Receipt No.............................RAJ061C110602_209722
Receipt Date .........................02-JUNE-2011
Payment Centre Name ..........VFS C-SCHEME
Customer Name ....................Manish Kumar Kumawat
Other Contact No...................[protected]

I HAD CONNECTION (PREPAID) NO. [protected]. I BOUGHT A NEW INSTRUMENT WHICH HAS INTERNET CONNECTIVITY. ION[protected] I VISITED VODAFONE CUSTOMER CENTER LOCATED AT KAMLA NAGAR NEAR SHAKATI NAGAR RED LIGHT. I WANTED TO HAVE INTERNET FACILITY OPERATIVE ON MY HAND SET. ONE MR. MANOJ ATENDED ME AND I EXPLAINED HIM IN DETAIL WHAT KIND OF SERVICE I WANT. HE ADVISED ME TO TAKE POSTPAID MOBILE AND INTERNET SERVICE PLAN OF RS. 149 & 197 RESPECTIVELY. HE ASSURED ME THAT THIS THE BEST PLAN AND MY MONTHLY BILL WILL NOT EXCEED RS. 500 PER MONTH. BUT I SHOCKED TO RECEIVED A BILL OF RS 950 FOR THE FIRST MONTH RS ABOUT 2000 FOR THE SECOND MONTJ AND THE LATEST BILL FOR RS. 1054. I PAID THE FIRST TWO BILLS AND THE DUE DATE FOR THE THIRD BILL IS 9-9-2011 WHICH I VERY MUCH INTENT TO PAY. AS I WAS FEDUP WITH BILLS OF SUCH HUGE AMMOUNT EVERY MONTH, TODAY DATED 2-9-11 , I VISITED THE SAME CUSTOMER SERVICE CENTER AND GOT THE TOKEN NO. 62. WHEN MY TERN CAME I REQUESTED MR. AKRAM WHO WAS ATTENDING ME AT COUNTER NO. 5 TO CONVERT MY POSTPAID FACILITY TO THE PREPAID. I EXPLAINED HIM THE REASON FOR THE SAME. I WAS TOLD THAT I SHOULD GO TO COUNTER NO. 6 AND ONE MISS POOJA WILL ATTEND ME I WAS MET TO WAIT FOR ANOTHER HALF AND HOUR AS SOME OTHER CUSTOMER WS ALLREADY SITTING THERE.WHEN MY TREN CAME MISS POOJA STARTED TELLING ME OTHER SCHEME AND TOD ME THAT I HAD TAKEN THE WRONG PLAN. I TOD HER THAT I HAD EXPLAINED ALL MY NEEDS TO MR. MANOJ AND HE HAD OFFER THIS PLAN AND HAD ASSURED ME THAT MY BILL WILL NOT EXCEED RS. 500. I TOD HER I AM NOT INTERSTED AND OTHER PLAN AS I HAVE BEEN FOOLED EARLIER ALSO AND DONT HAVE THE CAPACITY TO PAY HUGE BILLS EVERY MONTH. MY SISTER WAS ALSO WITH ME. MISS POOJA STARTED SHOUTING ON ME AND MY SISTER AND MISBEHAVED. ANOTHER EXECUTIVE BY THE NAME OF NITIN WAS ALSO PRESENT ON COUNTER NO. 6 JE ALSO MISBEHAVED. BOTH POOJA AND NITIN TRIED TO SELL ANOTHER PLAN TO ME WHEN I INSISTED ON STOPPING THE POSTPAID FACILITY THEY TOLD US RS. 2000 TO STOP THE FACILITY. WHEN I TOLD THEM THAT THE BILL IS ONLY FOR 1054 AND I HAD PAID RS. 500 SECURITY I WAS TOLD THAT I SAME BILL WILL NOT RETURN TO ME. WHEN I ASKED TH REASON HE TOLD ME THAT SECURITY IS RETURN AFTER SIX MONTH AND THAT TOO IS I CONTINUE TO AWAIL THIS SERVICE FOR SIX MONTH. I TOLD THEM THAT I WAS NEVER INFORMED OF THSI AND IT DOES NOT HAVE A ANY MENTIONED IN TERMS AND CONDITIONS MENTION ON THE BACK OF CAF NO. 32429470 DATED[protected] THE COPY OF WHICH WAS GIVEN TO ME. HE ASSURED ME OF LIEING. THIS WAS TOO MUCH AS I HAVE BEEN ISULTED IN FULL VIEW AND HEARING OF THE OTHER CUSTOMERS. THE BEHAVING OF STAFF NAME POOJA AND NITIN IS HIGHLY OBJECTIONABLE. I AM LOZING THSI COMPLAINT WITH THE HOPE THAT PROPER ACTION IS TAKEN AGAINT THE STAFF WHO FOOLS THE CUSTOMER BY OFFERING WRONG PLANS, NOT PROPERLY EXPLAINLING THE TERMS AND CONDITIONS AND FOR MISBEHAVING WITH THE CUSTOMER. NON ACTION WILL FORCE ME TO GO TO THE MEDIA AND SEEK LEGAL REMEDY.

Dear Sir/Madam
I am Yogendra Kumar Kaushik, I am working with IT Software company in NCR, In starting of July 2011. I have purchase 1 vodafone corporate connection (Actually I have ported my Airtel pre-paid connection to vodafone postpaid connection) that was my existing number.
At the time of selling this corporate connection vodafone guy told me that its Rs. 99 monthly rental plan in which local or STD call rate will be Rs. 0.50 (per call) also I will get 100 minute in a month to any mobile or landline free for each month. My connection with vodafone was activated on 14th/July/2011. I have registered my personal gmail id to receive bill on it, I have receive my first bill on 8th/Aug/2011 on my mail-id and my outgoing service stopped same day 8th/Aug/2011. I have requested to customer-care to activate it but it’s not activated. Once I view my bill I found most of STD call was charged as Rs. 1.50 per call some of them as Rs. 1.31 (per call ) and very few as Rs. 0.50 (per call). My total uses was local call 180 minute and STD call was 499 minute, As per committed plan call rate was Rs. 0.50 per call so my bill should be (180+499)/2 (Call charge)+ 63 (Monthly rent -prodata basis)+10% service tax - 50 minute as per committed plan on prodata basis. Then my bill should not exceed Rs. 400 (Approx). But my bill amount was Rs. 547.18 and its due date was 21st/Aug/2011.
I have mail to corporatecare.[protected]@vodafone.com and the person from I have purchase this connection. They assured me to analyze my case and revert back after that I have receive 3-4 call from vodafone customer care to deposit my bill as well as I have drop several mail to customer care, corporate care and himanshu ( from which team I have purchase this connection). In some mail I have received revert that my query in processing and vodafone will revert in 48 Hrs. Till dates I have not received any corrected bill. Although I have received a call from vodafone today that either I need to deposit this amount otherwise my incoming also stopped.
I request to you please take any necessary action so that I can receive my correct bill as well as I want to convert it in prepaid connection so that I can get rid of from this unclear service.

Regards
Yogendra Kaushik

my vodafone no [protected] is not working properly from long time, so when i went to change my simcard in vodafone galary in churchgate..they had given me new simcard but activated with other no, which was sombody else no..
anywys we are suffering for bad services from vodafone but now they have done height of irresponsibility..i sufferd for more than 24hrs for my sole no..still this no is not working properly..

i have attached faulty simcard details also

dear sir, i am vodafone customer from last few years.from last week vodafone net connect service is showing rapid and horrible data consumption as @ 1MB/minute which is surprisingly abnormal with regular surfing.CC is dumb and deef about e mail feedback.also speed of net is very low which is boring.this has created new problem of reducing data balance to 0.vodafone is not giving data usage by email after and not checking the data consumption speed.it is just heavy lost of customers.

Dear Sir,

I am user of Cellphones and was a customer of Vodafone having contact no [protected]. I have applied for MNP due to non satisfactory services from Vodafone. This request was rejected on the grounds that the connection was under contractual agreement (which is not correct). I have informed them that I am not interested in continuing with the connection. There after they have sent me SMS stating that my out going facilities are bared due to crossing of the credit limit. My monthly Bill till this time use to be in the range of about 500 to 700. I was been contacted by Vodafone and informed me about suspension of the facilities due to billing amount exceed Rs. 2500/-, to which I have replied that it is impossible and also requested to check at their end. After this it was confirmed that there was mistake on their end and the outgoing facility was reinstated. There was mail for reinstating O/g facility sent from Vodafone. Again after a week the facility was suspended. This time I have told them that I am not at all interested and also requested them to send full and final correct Bill so that same can be closed. There was no communication to this and they are repeatedly sending me mails for making payment. Now the amount they are mentioning is over Rs. 4,404.10. I am enclosing herewith my set of mails sent to their incoming mails and they have not responded to any of them.
I regret to inform you that inspite of my repeated mails to your
customer care and devesh harchekar instead of giving the reply you are
sending such threatening mails for wrong billing. i am enclosing
herewith the set of correspondence made with your office on the
subject matter. please reply to the same and clarify before taking any
such step.

In case i do not receive any feedback and if any such threatening mail
is received without response from your end i will proceed to consumer
forum and also claim the damages on account of harassment.

with best regards,

Neelesh Datir


from [Available] Neelesh Datir [protected]@gmail.com
to vodafonecare.[protected]@vodafone.com,
devesh.[protected]@vodafone.com
cc neeleshdatir <[protected]@ovi.com>,
Neelesh Datir <neelesh.[protected]@vvfltd.com>
date Sat, Jul 16, 2011 at 7:05 PM
subject Re: Your Vodafone E-Bill for Account No : 1.13403846
mailed-by gmail.com
Important mainly because you often read messages with this label.


hide details Jul 16 (6 days ago)

i regret to inform you that, this bill is wrong and the same is
notified to you number of times vide e-mail with a copy to the
customer care. in spite of this you are sending the bill without
making any clarifications. i am under no obligation to pay the same.

regards,

neelesh


vodafonebillonmail.[protected]@vodafone.com
Hello , Your Vodafone Ebill now comes in a password protected PDF format. Fee...

Apr 15
ReplyReply
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[Available] Neelesh Datir to Vodafonecare, neeleshdatir, Neelesh

show details Apr 15


Dear Mr. Yaseer Siddique

Vodafone Care


I have received the bill for Rs. 4315/- and presently my outgoing
calls are barred. As informed by you over phone and also per your
enclosed mail, I request you to please send me the detailed bill. I
have never used such a huge usage. you may verify this from my earlier
Bill history. You have also confirmed that the balance is around Rs.
500/-. In the circumstances, I am not interested in this connection
any more and request you to finally send me the detailed correct bill
for payment and disconnect my connection with immediate effect.


I have never expected such repeated mistakes and inconvenience to me.


Regards,


Neelesh Datir


Your earlier mail sent to me is as under:



Dear Mr. Datir,

Thank you for your email dated 07/04/11regarding your Vodafone Mobile
number [protected].



Further to our conversation, we wish to confirm that, the out call
barring has been released and now you will be able to make out going
calls.



We regret for the inconvenience caused to you.





In case you need further assistance, please do call or email us. We‘ll
do our best to help you.





Happy to help,



Yaseer Siddique

Vodafone Care
Contact numbers
For Enquiries : 111 or +91-[protected]

For Complaints / Requests : 198 (toll free)

Fax: +[protected]
E-mail: vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in
- Show quoted text -
--
With best regards,

Neelesh Datir
803, OPAL, Nirmal Lifestyles
Mulund West, LBS, Mumbai - 400 080
Cell :[protected] 09856


- Show quoted text -
--
With best regards,

Neelesh Datir
803, OPAL, Nirmal Lifestyles
Mulund West, LBS, Mumbai - 400 080
Cell :[protected] 09856
- Show quoted text -
--
With best regards,

Neelesh Datir
803, OPAL, Nirmal Lifestyles
Mulund West, LBS, Mumbai - 400 080
Cell :[protected] 09856

On 8/31/11, Vodafone.[protected]@vodafone.com <Vodafone.[protected]@vodafone.com> wrote:
> [cid:image001.[protected]@01CC680E.3726C3E0]
>
>
> Dear Mr. Neelesh Datir,
>
> We wish to inform you that inspite of repeated intimations; there is an
> outstanding amount of Rs 4,404.10 against your Vodafone mobile phone
> number [protected] and Relationship number 1.13403846
>
> We request you to make the payment at the earliest to avoid Legal Action.
>
> You can make an online payment on our website
> www.vodafone.in<http://www.vodafone.in>. The process is very simple. Just
- Show quoted text -

In my vodafone number, Bonus 98 is in Auto Renewal mode for more than 2 months. But Vodafone charged 10p/10KB (Rs10,000/1GB) instead of Rs98/1GB. Vodafone collected 100 times more money in unfair and illegal way. My balance was consistently over Rs500 in the last 2 months. And also on date when auto renewal has to be done by vodafone the balance was above Rs700. When dialling *121*0# till now it shows Bonus98 is in auto renewal mode. For more than 2 months the Bonus98 is consistently in the auto renewal mode without any interruption. Till now I newer cancelled or deactivated Bonus98 auto renewal. Already 2 times auto renewal has been done by vodafone. The 3 rd time without making auto renewal they have charged 100 times more money even when my vodafone number is still in the Bonus 98 auto renewal mode. I will take this matter to higher authorities but for other Vodafone Customers sake I am putting this information in the internet to the maximum possible extend. I have already taken this matter to Vodafone care 111 with no result.

From:
Vasanta Goudar,
Pooja sales,
Vodafone Mini Store,
Panchalingeshwar Cross,
Yaragatti Road,
Dist-Belgaum
Tq-Soundatti
At/po-Munavalli-591117



To,
Vodafone Telecommunications

Dear Sir,

I am Vasanta Goudar. Dealership owner of Vodafone network in Munavalli. I have complaint of Munavalli Vodafone network to our higher officer of this network. From 6 months ago here network not properly worked. Example- Recharge, Call & Messages. So customer blaming me and this Vodafone network. So my business is also low because of this poor network.

Higher officers did not take any action about this poor network. So I kindly request on you PLEASE CORRECT this NETWORK and regulate our business before.

I hope you accept my request and correct the NETWORK PROBLEM.


Thanking You
Vasanta Goudar

On 30th July I recharged my Vodafone number with a bonus recharge for V2V night minutes. After I finished my bonus card balance I recharged again on 16th August.

After that, one day Vodafone sent me a SMS in which they gave me 40 bonus night V2V minutes - valid for 3 days. Those 40 minutes were added into my existing bonus card balance.

AT THE END OF ITS VALIDITY OF 3 DAYS, ALL THE BALANCE IN MY BONUS CARD BECAME ZERO. Those 40 minutes were gone, that's okay! But how did Vodafone take away my legitimately purchased bonus card balance too? THE FLAW IN THE SYSTEM: "Validity 3 days" Computer not only took away 40 minutes, but all the existing balance as well.

I visited my nearest Vodafone Store at Merlin Manor, Tollygunge, Kolkata. Person I talked to is, "Raju Sahoo". Date: Saturday, 27 August, 2011. He first expressed surprise, he couldn't figure out what happened. Clueless, he proposed to send email to his colleagues, and he composed and sent the email right in front of me. Raju Sahoo told me to wait 2 business days, i.e. Monday (29th) & Tuesday (30th) by which I should hear from officials of Vodafone - before that I should not recharge with bonus card again. NOBODY CALLED. I also lodged a complaint from the Vodafone website, still, no response.

THE BAD SITUATION: Now I am afraid to recharge with any bonus card. If Vodafone sends me surprise bonus gift minutes with some days validity, then my legitimately purchased bonus card balance will be gone again! I told "Raju Sahoo" that day that I am less concerned about my lost minutes, I am more concerned about this happening again. Its better if Vodafone stops giving me surprise gift minutes, they should ensure my legitimate balance from being taken away - that's the point!

Hi this is praveen my mobile number is [protected] this is the second
Time I am billed for cug connection I only make calls through this sim which
Is totally but I am billed for free services I faced hello last month my calls were
Barred thrice I have even sent a request to migrate my service to prepaid but didn't received any response till now u guys have me fraudly please I request you to resolve this issue very soon and migrate my services to prepaid .
My cug mobile num which I dial is [protected] please adjust both the bills and help me to get rid of these service .
Thanks &regards
Praveen
[protected]

I am K. Praveen Kumar user of Vodafone bearing the number [protected](postpaid).
In spite of lodging a complaint regarding itemized bill,similar problem has occurred in this month (August)bill.This number is been used to make calls only the number which has cug connection.I request you to review the bill and make necessary corrections and generate a new bill.

I am using vodafone no.[protected] last one and half years in advance rental plan,I received a call from vodafone on 26/05/11 for advance rental renual as per our convarsation he commited me same plan with same benifite( 500 min lacal mobile to mobile,300 local sms and local with STD call rate is flat 50 paise per min) advance rent will renue.He also commited the charge of advance rent will be only 699 rupes but when i received my may bill renual charge is 895+service tax.There is no any free call discount available in bill (but before renual i am getting 500 min lacal mobile to mobile,300 local sms and local with STD call rate is flat 50 paise per min,please see bill of 03/11/10 to 03/12/10 discount provide in every bill as per uses.). To resolve this i call many time in customer care (Also email him) but not resolve.Also visit many time your NIT Faridabad vodafone store and meet Vaibhav,Vishal,Gagan and Karan Singh but not resolve.again vigit store than Mr,Gagan commited me we will waived all wronge charge first i need to pay my outstanding amount 1800/-,same day i clear my all outstanding.But issue not resolve i sick of it.Once again i call vodafone nodal team i had a word with Mrs Neha she also commite me she will resolve it and finaly she provide me 300/-rupees wronge advanvance charge waiver.But she totaly refuse to provide me 500min local call discount in my bill for 12 month, According to her no free call available in this current plan.My concern is only that before renual i am getting 500 min lacal mobile to mobile,300 local sms and local with STD call rate is flat 50 paise per min per month and at the time of renual as per our convarsation he commite me that i will get same benifite.So pls provide me 500min local mobile to mobile discount in my bill for 12 mount.My outgoing and incoming deactivated but every month blackberry rental 299/ added in my bill.So pls waived my all wronge call charge and rental of blackberry,Three month already passed pls resolve it now i sick of it and my outgoing and incoming already de-activated.

Hi all,
I have a Vodafone mobile No.[protected]. The issue is, I have to deactivate Caller-tune everytime and after 24 hours it gets deactivated and however, the next immediate day, it gets activated again without my concern. With this, everytime, i am forcefully charged with Rs.30.00/-.
Now comes the main issue, when I called customer care people on 198 (Tollfree) number and put this query, that clearly told me that he cannot help me on this issue and I need to call on 111 which is chargeable @ Rs.0.50 per 3 minutes. Now, My question here is, why do I need to pay to speak to Vodafone customer care from Vodafone itself? In this competitive mobile service world how can these behave like this? Is there anybody in India, who would help me on resolving this issue?
Anyways, I have taken 3 connections from Vodafone and because of this behaviour I have decided to terminate all the connections by 29/08/2011 first hour in the morning. I would humbly request and also recommend other not to go for Vodafone.
Sivakumar.N