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Vodafone India Complaints & Reviews

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Updated: Nov 26, 2025
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K
kohinoor
from Bengaluru, Karnataka
Oct 25, 2009
Resolved
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I recharged last month with 119 offer and got only "50 paise/min all over india" facility , "validity 6 mnths" and "Talktime -10 Rs"

Though this month Vodafone is offering under same scheme ---"50 paise/min all over india" + "1 yr validity" + "talktime of Rs. 50".

I just want to say why i have been cheated because i took this offer 1 month before other.
So i am on loss.
Its so ridiculous just to get extra money from us, they are changing features under same scheme in a month.
119 i spent last month , now giving new features , they want us to recharge again for same offer if we want more advantage.
what vodafone thinks , everyone is dumb over here.

they should provide this facility , the upgraded one to all who had already purchased the scheme and the new ones.
Aug 14, 2020
Complaint marked as Resolved 
m planning to change my vodafone no. it is quite annoying. you are forced to recharge. i recharged with rs.119 plans. it was written unlimited calls for 28 days with 1 gb. i recharged but then after just two days it says youre balance is low. WTF this vodafone is doing. im gonna switch to airtel and jio. its really annoying. and i forgot one thing.. i was only able to call for only 2 hours 50 minutes each day.
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    N
    Nawas T
    Oct 25, 2009
    Resolved
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    Dear Sir,

    Please send me the incomin and outgoing call history of the following mobile number.[protected].


    Your assistance in this matter will be highly appreciated.

    Thankingyou.
    Nawas T.
    Aug 14, 2020
    Complaint marked as Resolved 
    Dear Sir,

    Please send me the incomin and outgoing call history of the following mobile number [protected].


    Your assistance in this matter will be highly appreciated.

    Regards,
    Ananya
    Dear Sir,

    Please send me the incomin and outgoing call history of the following mobile number.[protected].


    Your assistance in this matter will be highly appreciated.

    Thankingyou.
    Vineeta
    sorry by mistake i send u the first mail

    Dear Sir,

    Please send me the incomin and outgoing call history of the following mobile number.[protected]


    Your assistance in this matter will be highly appreciated.

    Thankingyou.
    Vineeta
    Dear Sir/Mam,

    I Request you to Please send me the incoming and the outgoing call history of the vodafone postpaid number [protected] for the last 1 month in my email.

    Your assistance in this matter will be highly appreciated, I will be thankful to you.


    Thanking you,
    Sincerely,
    FRAH MIRAN.
    Hi Nawas,

    We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/R8koN and we’d be happy to help.

    Regards,
    Vodafone Customer Care.
    sir pls send the vodafone no [protected] call history please
    dear sir

    i want to call history to this no:[protected]
    Dear sir, please send me the incoming & out going call history of the vodafone post paid number [protected] for the last 1 month in my mail.
    hello, sir,
    please send me the call history (outgoingcalls and incoming calls) for the number [protected], of the month march 2011, i really thank full to you my id is [protected]@gmail.com
    hello sir & madam,

    please sand me the call history incoming and outgoingcalls for the number [protected], of the month 1 april 2011, my email ID [protected]@gmail.com

    thankyou

    Amit Kumar S% sh. Ramesh kumar
    vpo Shahzadpur, teh. Naraingarh
    Distt. Ambala (Haryana)
    134202.
    dear sir/ mam,

    please send me the call history of incoming & outgoing calls of following no [protected].of aug, sep, oct nov 2011 on my email id

    s.[protected]@yahoo.com

    Your assistance in this matter will be highly appreciated, I will be thankful to you.


    thanks & Regards,

    g.Sathish kumar.
    Dear Sir,

    Please send me the incomin and outgoing call history of the following mobile number [protected].


    Your assistance in this matter will be highly appreciated.

    Regards,
    Metso
    Dear sir,
    please send me the incoming and outgoing call history of past 3 months of the following number [protected] through email
    My email ID is [protected]@gmail.com
    your assistance in this matter will be highly appreciated.
    thanks
    Regards
    Nivedita
    (school student)
    Dear sir,

    Please send me call records of following number.[protected] from 07.09.2012 to 06.10.2012
    Please send me the incoming call history of my postpaid no. [protected] from jan 26, 2014 to jan 28, 2014
    my email: [protected]@gmail.com
    Hello,
    I would like to have a history of incoming and outgoing calls of my postpaid no. [protected] from 1/4/17-12/4/17, kindly mail me at winkin.[protected]@gmail.com. Thank you.
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      S
      SAYYED ANWAR ALI
      from Pune, Maharashtra
      Oct 24, 2009
      Resolved
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      Hello

      Sir/Madam
      i sayyed anwar ali an vodafone customer,my no,[protected].
      i have send gift voucher to inative insentive(chandighar),which i have got from vodafone,courier dated 10/10/09 from pafex coureir from andheri west mumbai-61.
      i have not receive the gift.
      so please consider my request as soon as possible.

      Thanking you

      Sayyed Anwar Ali
      [protected].
      Aug 14, 2020
      Complaint marked as Resolved 
      Even I have sent the courier for the gift and this should not happen, as this way public will stop trusting VODAFONE and will not take further connections.and we will be then claiming the same for cheating us.
      Ven I have sent the courier 30 days ago but I have not recd my gift. I do not have any trust on vodafone anymore. I will not advice anyone to take a vodafone connection because of this breach of trust.
      Vodafone is an .
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        D
        Dr. Preeti R. Kantharia
        from Chennai, Tamil Nadu
        Oct 24, 2009
        Resolved
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        I Dr. Preeti R. Kantharia have been using Vodafone Postpaid Card Number [protected] under plan GK199 since last few years.

        It has come to my notice since last about 10 days that whenever I make a call a flash message appears on my mobile screen 'CLOSED GROUP 1 IN USE'

        I am shocked ans surprised to see this and when I enquired i was again surprised to know that Vodafone has changed my plan by clubbing my mobile number with other group members without my consent or notice.

        Sir, Since I am Professional (Dental Surgeon) my work is very precised and requires lot of concentration. My mind is very much disturbed and tense and I feel there is a foul play and conspiracy planned against me, and I have incurred heavy loss due to the above reason.

        Sir I therefore request you to please look into this matter and help me accordingly.
        Aug 14, 2020
        Complaint marked as Resolved 
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          N
          narendra kumar sangwan
          from Delhi, Delhi
          Oct 24, 2009
          Resolved
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          my son akshay kumar with vodfone no.[protected] had two more family connections [protected] for me and [protected] for another member of the family under a scheme of vodafone where their agent recorded my name wrongly as "akshay kumar N sangwan" instead of my name "narendra kumar sangwan or N.K.Sangwan" .as a result bills are wrongly being sent in wrong name.my son has paid my last bill of Rs 532/- Due date 6/10/09 .I hav asked him not to pay future bills since i am not getting reimbursement of the bills amount from my office since my name is not recorded in the phone bills.Inspite of making several oral and written complaints to vodafone office about a month back with copy of office I-Card and residence allotment letter they hav not taken any action.thus customer service of vodafone is 100 times worse than the MTNL people. A confirmation of my comlaint was given by vodafone through SMS dated 6/10/09 with registration no.[protected],yet no response till date either of change of name or change of address from mahendra towers to breach candy area.-NARENDRA KUMAR SANGWAN,MOBILE-[protected],---RELATIONSHIP NO.--8.11510602.00.00.100008
          Aug 13, 2020
          Complaint marked as Resolved 
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            Nikhil Shah
            from Mumbai, Maharashtra
            Oct 22, 2009
            Resolved
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            I got a 98 bonus card. I was told by your customer care helpline that the black out days are 17th and 18th October. (I have a recording of that conversation). Still when I send sms on 16th October the amount was deducted from my regular balnce and accordingly they my balance of Rs. 257/- became zero. When I than called helpline I was told that I should visit a Vodafone Gallery and make them hear the recording. Upon confirming the recording they will refund my amount. So I visited the Vodafone gallery on the same day and booked my complaint. Complaint registration no.[protected]. They said that the matter will be resolved by 21st October. Now they say that they will not refund my balance although it was their fault. Please help.
            Aug 14, 2020
            Complaint marked as Resolved 
            Is that what a Pakastani mugshot looks like?
            To
            The Reader's,

            Sub : Cheated by Vodafone

            This is to inform you that I have taken Vodafone Connection as per below mentioned Tariff in which we have got some Local & STD calls free but the bill sent by Vodafone is not as per their promise. They had given us the signed Tariff Plan as well confirm the same by their Customer Care Deptt. They have generated the bill of all following numbers without giving any discount. So that we are appealing to you that please take the necessary action against Vodafone, because they have cheated us. They are mentally harassing by calling again & again and say to take new plan . We hope that you will do the needful.

            At the time of giving the connection following terrif plan is intimated to us:-
            Monthly Rent 99 (after giving the discount of Rs. 300/-)
            CUG Call Unlimited free
            Local Call Free 450 M2M
            STD Call Free 200 M2M
            SMS Free 350 Local
            But in all the bills every local call except CUG No. Are charged @ .15/.30 paisa and all STD Calls are charged @ 0.80.
            You are requested to please in to the matter in the following No.
            1. [protected] Amit Mehta
            2. [protected] Madhav Sharan Goel
            3. [protected] Madhav Sharan Goel
            4. [protected] Dinesh Kumar Aggarwal
            5. [protected] Saurabh Arora
            6. [protected] Mansingh Saini
            7. [protected] Vishal Goel
            8. [protected] Vijay Singh Rana
            9. [protected] Vijay Singh Rana
            10. [protected] Rohit Goel
            11. [protected] Pardeep Dubey
            12. [protected] Pardeep Dubey
            13. [protected] Vidhya Sagar
            14. [protected] Sanjeev Choudhary
            15. [protected] Sanjeev Choudhary
            16. [protected] Raj Kumar Deshwal
            17. [protected] Nitin Gupta
            18. [protected] Rohit Gupta
            19. [protected] Chaderkant
            20. [protected] Chaderkant
            21. [protected] Kunal Gaurav
            22. [protected] Habibul Rehman
            23. [protected] Saranjeet Singh
            24. [protected] Saranjeet Singh
            25. [protected] Praveen Verma
            26. [protected] Naveen Goyal
            27. [protected] Naveen Goyal



            Thanks & Best Regards,

            Dinesh Kumar Aggarwal
            Omaxe Ltd.
            L.S.C. – 16, Kalka Ji,
            New Delhi – 110019
            Mobile : + 91 –[protected], [protected]
            Office : 011 – 4189 6727
            011 – 4189 3118
            Email : [protected]@omaxe.com

            Vodafone — Cheated by them

            I got a 98 bonus card with which i can send 1000 local and national sms within 30 days. I was told by their call centre helpline that the black out days are 17th and 18th October. (I have a recording of that conversation). Still when I send sms on 16th October the amount was deducted from my regular balance and accordingly then my balance of Rs. 257/- became zero. When I then called their helpline I was told that I should visit a Vodafone Gallery and make them hear the recording. Upon confirming the recording they will refund my amount. So i visited the Vodafone gallery on the same day and booked my complaint. Complaint registration no.[protected]. They said the the matter will be resolved by 21st October. Now they say that they will not refund my balance although they agree that it was their fault. Please help.
            Dear Sir,

            I have used vodafone from 03 months and my no is [protected].Sir when I take sim card from Vodafone Store Saltlake Kolkata they had told me that you will get Itemwise Bill per month and its totally free but from the starting of this month I had got a message from Vodafone that if you omit Itemwise Bill you will get 50% discount on your bill so I had send a request to them omit my itemwise bill.But when they send this month bill they had charged me for itemwise bill but for 3 months they had not charge for it as well as they had not given me 50% discount also.So I think they had cheated me as well as when I contact with Customer Care they told me that its your fault adn also told me that its not Vodafone fault from anty end.Sir, So I request to you please look after my matter and resove it as early as possible.

            This is for your kind information and necessary action please.

            With Regards,
            Priyanko Kumar Sarkar.
            +91-[protected]
            Dear Rajashree,

            Thanks for your mail. I regret to inform you though, the 30% discount offered is rather insulting to me. I am not asking for discount. I am asking to revoke the false charges altogether!!!
            I have been using the service for close to 15 years now and have contributed to huge revenue on Vodafones part.

            I have been cheated and taken advantage of for being an old customer.
            Over the past 2-3 years, I have been using yearly internet plan and pay for it annually also. Suddenly one fine day Vodafone decides to disconnect my yearly subscription and switch me over to open usage rates when I have not even asked for it. I have not been informed or taken authorization for disconnection of yearly plan or activation of full rate usage.
            You can see in the account details that I have been using data services for the last few years, yet your representatives insist that there was and is no data plan active on my number. I find this highly questionable and dishonest.

            I am really shocked and appalled by the business ethics employed by a supposedly consumer driven company.

            Once again, I will not be held responsible for your internal miscommunication and dishonest methods.

            I am attaching the mail I sent to you and a few other consumer protection organizations.

            I really do not wish to waste any more time on this issue since it has already been pending for almost 2 months now. I hope you do not force me to consult my legal department or escalate the issue on social media sites and gather more vodafone consumers who have been duped and cheated in a similar way.

            I hope you can reverse the fraudulent charges immediately and restore my phone services to its usual setting.

            Sincerely,
            Mr. Mardia.


            Dear Sir,

            I regret to let you know that I am suffering from the worst kind of customer service from Vodafone than I've ever experienced in my life.

            The charges mentioned on my account are fraudulent and false and I will not be liable to pay for Vodafones errors/mistakes/frauds.
            Relationship No- 1.5011367
            Mobile No- [protected]

            I have called my relationship manager more than 15 times and with no resolution of the problem. Every time I am assured that I will receive a call 'within 24 hours" and till date I am still to receive any calls from Vodafone.

            I have been falsely charged the amount of Rs. 7538.97, which has now increased even more with your fraudulent charges; under the pretext that I had called up vodafone 6 months in advance and asked for deactivation of my internet plan 6 months into the future and apparently Vodafone took my request for 6 months in the future. This is the kind o[censored]nbelievable lies I was told by the representative. Shocking as it sounds, it is complete lies.

            On calling again, I was told a different story that there was some technical error on vodafone side and they messed up the data account and did not switch me over to the plan renewal and instead decided without my knowledge or permission to deactivate my currently used data plan and charge me full data rates without any plan.

            It has now been over a month and several calls from my side with no resolution. As frustrating and appalling as Vodafone has made the situation, I would like a final resolution of the problem or a switchover to another service provider.

            Sincerely,
            Mr. Mardia.
            Dear Rajashree,

            Thanks for your mail. I regret to inform you though, the 30% discount offered is rather insulting to me. I am not asking for discount. I am asking to revoke the false charges altogether!!!
            I have been using the service for close to 15 years now and have contributed to huge revenue on Vodafones part.

            I have been cheated and taken advantage of for being an old customer.
            Over the past 2-3 years, I have been using yearly internet plan and pay for it annually also. Suddenly one fine day Vodafone decides to disconnect my yearly subscription and switch me over to open usage rates when I have not even asked for it. I have not been informed or taken authorization for disconnection of yearly plan or activation of full rate usage.
            You can see in the account details that I have been using data services for the last few years, yet your representatives insist that there was and is no data plan active on my number. I find this highly questionable and dishonest.

            I am really shocked and appalled by the business ethics employed by a supposedly consumer driven company.

            Once again, I will not be held responsible for your internal miscommunication and dishonest methods.

            I am attaching the mail I sent to you and a few other consumer protection organizations.

            I really do not wish to waste any more time on this issue since it has already been pending for almost 2 months now. I hope you do not force me to consult my legal department or escalate the issue on social media sites and gather more vodafone consumers who have been duped and cheated in a similar way.

            I hope you can reverse the fraudulent charges immediately and restore my phone services to its usual setting.

            Sincerely,
            Mr. Mardia.


            Dear Sir,

            I regret to let you know that I am suffering from the worst kind of customer service from Vodafone than I've ever experienced in my life.

            The charges mentioned on my account are fraudulent and false and I will not be liable to pay for Vodafones errors/mistakes/frauds.
            Relationship No- 1.5011367
            Mobile No- [protected]

            I have called my relationship manager more than 15 times and with no resolution of the problem. Every time I am assured that I will receive a call 'within 24 hours" and till date I am still to receive any calls from Vodafone.

            I have been falsely charged the amount of Rs. 7538.97, which has now increased even more with your fraudulent charges; under the pretext that I had called up vodafone 6 months in advance and asked for deactivation of my internet plan 6 months into the future and apparently Vodafone took my request for 6 months in the future. This is the kind o[censored]nbelievable lies I was told by the representative. Shocking as it sounds, it is complete lies.

            On calling again, I was told a different story that there was some technical error on vodafone side and they messed up the data account and did not switch me over to the plan renewal and instead decided without my knowledge or permission to deactivate my currently used data plan and charge me full data rates without any plan.

            It has now been over a month and several calls from my side with no resolution. As frustrating and appalling as Vodafone has made the situation, I would like a final resolution of the problem or a switchover to another service provider.

            Sincerely,
            Mr. Mardia.
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              B.P. KAVERAMMA
              from Bengaluru, Karnataka
              Oct 22, 2009
              Resolved
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              Dear Customer Care,
              I am a customer of vodafone . but i am not gettig any good service i have purchased new sim card and my contact no is [protected] i have given all documents but the agent s dint sent to your care i hope i received thge message that submiit your documents to nearby vodafone shop.me suffering the problem and even we never get a chance to tallk to 111 if we ask our problem to execuitive some give right answers to our queries some other people will nnot be giving from your side Please o some need full.
              Aug 14, 2020
              Complaint marked as Resolved 

              Vodafone SIM — complaint for the voice chat sewa

              mere mob. No. par bina avedan ke hi sevaye suru djds mere a/c se amount kat liya jata hai. mere No. se voice chat sewa smapt nahi kar rahe hai. discon. to voice chat sewa on my mob. no.[protected]
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                Desiboss
                from Mumbai, Maharashtra
                Oct 21, 2009
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                gave a request for disconnection of my cell no. They took no action on it and continued to keep the connection active for a few months and now demand money for the entire period. They are really BAD ....consumers are advised to stay away.............from this company
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                  souvik pandey
                  from Kolkata, West Bengal
                  Oct 21, 2009
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                  dear sir/madam, I souvik pandey was using 149 plan from last 4-5 months,my ph no. is [protected] [protected] .Now that i am using many connections at a time i am not been able to handle everything tactfully.So i have decided not to use this post-paid connection any more. So i request u understand my problem and disconnect my connection immediately.. Thank you,Souvik Pandey. Address- 65 Exhibition bagan road,Gorabazar, Berhampore,Murshidabad,Pin-742101.

                  Interglobe Avaition LTD. — disconnecting my post paid connection

                  dear sir/madam, I souvik pandey was using 149 plan from last 4-5 months,my ph no. is [protected].Now that i am using many connections at a time i am not been able to handle everything tactfully.So i have decided not to use this post-paid connection any more. So i request u understand my problem and disconnect my connection immediately.. Thank you,Souvik Pandey. Address- 65 Exhibition bagan road,Gorabazar, Berhampore,Murshidabad,Pin-742101.
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                    Sarika Prashant Shende
                    from Bengaluru, Karnataka
                    Oct 21, 2009
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                    My mobile number is [protected]. I have recharged (topup) of Rs. 100 with Rs. 88.66 talktime on Wed Oct 20, 2009. The transaction ID is KK[protected].

                    I have made 3 to 4 local calls, the balance enquiry shows negative balance Rs. -0.14. Please check and revert with justification.

                    The caller tune has been activated forcefully without any notice, and there is no control to stop this. Calling customer care is useless as all of the time the number is busy or "service is not available".

                    Thanks,
                    Hi Sarika,


                    We believe that you have been contacted by our Customer care team and hope that your concern regarding Caller tune service has been addressed. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We'd be happy to help.



                    Regards,

                    Vodafone Customer Care.
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                      Anuj Singh
                      from Kolkata, West Bengal
                      Oct 21, 2009
                      Resolved
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                      Resolved

                      respected sir,

                      I Anuj Singh, i am near about 2 year old user of vodafone.

                      Vodafone offered me an add-on connection with 222talkplan against my current postpaid

                      connection then I
                      paid rs 250 as activation charge for that[protected] with receipt details as under-
                      INTOUCH SOLUTIONS Pvt Ltd., C-161, Hemkunt House, Gautam Nagarm Beside Community Centre,

                      Yusuf Sarai,New Delhi-110 049
                      serial no-19419.
                      SIM given to me was no-[protected].

                      This SIM was issued on the name NEELKANT SINGH (my brother)
                      since the sim was not activated because plan offered by intouch representative &

                      activation department was different than i denied to activate my SIM. after that i moved

                      to vodafone store "NAVYUG MARKET GHAZIABAD" where i claimed to refund security money

                      rs.250/- that i paidf for the SIM. they logged my request to refund the security.

                      On Dated[protected] i have collected my a cheque no. 928416, issue date[protected] from

                      the side of INTOUCH SOLUTIONS of Rs150 only. While Representative of INTOUCH SOLUTIONS

                      committed me that whenever u will surrender your SIM you will get full payment of Rs250.

                      he told me that you are our very old user thats why there is no any kind of security deposite, membership fees etc, we are taking activation charge olny RS.250/- that is fully refundable.
                      When I got my cheque from vodafone store i discussed about it with store executive he told me that Rs100 has been detucted as processing charges.
                      So why I pay these charges while this was not in my knowledge. Any how, I want to get my full payment. Because your guyes did'n told me earlier, so this is problem that how you will refund my remaining Balance of Rs. 100/-
                      I hope, you will take a positive action on my complaint before my strong step against you

                      Anuj Singh
                      +91-[protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      I have exactly the same story. I have been using vodafone for last 2.5 years.I got many calls for add on connection on my number. On approximately 50th call I accepted the offer, I paid the security amount Rs 250/- and I received a SIM too. They called me for activation of the new SIM and allotted me a number. But my new SIM has not yet activated. When I called customer care, they told me that my number has already been allotted to someone else and they ask me to visit vodafone store. When I ask them Why do I have to visit vodafone store, it's not my fault? then they simply say Ma'am we can't help it. And the person- Gagan ([protected]) who took the responsibility of activation has stopped attending my calls. There are many mobile companies out there, but I continued using vodafone till now because I trusted it. Now I am forced to take stringent actions against vodafone if my problem will not be solved as soon as possible. It is not the matter of rs 250/- it is a matter of trust that I had in vodafone.

                      Vodafone Postpaid Connection — not refunded rs.250/- since march 2009

                      sir vodaphone has to refund me Rs. 250/- in r/o cancelation of conversion of vodaphone prepaid to post paid which was committed me by thier executives time to time . my no is [protected]
                      I am agree with u Poornima bcoz it is not the matter of rs 250/- it is a matter of trust that we have in vodafone. I ask to vodafone that why your executives make fool to vodafone's valuable customers to achieve their Sale target. It is not fair
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                        S
                        SURESH DESAI
                        from Mumbai, Maharashtra
                        Oct 21, 2009
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                        Dear Sir/ Madam

                        My Name is Suresh Desai & My Number is [protected] is dissconnected my billing is clear & continue my cell.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Sir,

                        I have taken a prepaid seam of vodafone number is [protected] few days ago. At the time of seam taken, I was submitted the address proof to the mobile store but I regularly got the message through SMS for submitt the documents. Now the number is disconnected. Please inform me that if the documents are not reached to you, where I can re-submitt the documents.

                        Regards,

                        Mukesh Kumar
                        Sir,

                        My name is Dhanjeet kumar singh. i live in jamshedpur(jharkhand), i have not used my vodafone no for few day, and this time his not working. plz start my vodafone no. my number [protected]. i m request u sir. please start my vodafone no.
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                          utkarsh ashok mhatre
                          from Mumbai, Maharashtra
                          Oct 21, 2009
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                          Hello,

                          I utkarsh having no. [protected] since 6 months of vodafone. suddenly from today ( 21.10.2009) morning my service is disactivated withoud any reasons. when I contact customer service they told me your service is terminated.

                          In futher investigation they told me your a/c is post paid, but from begining i am recharges the topup and was applied for prepaid service. just two days before i spock in customer servise regarding 60 ps per minut call and they guide me for Rs 70/- recharge. at that time all my information which i have given in my application form was appering in your system correctly, now suddenly customer services saying that information which you are telling is not maching at all with our system records, may i know how it is possible. I have spoken lot of time with customer services with same details now they are not populating in your system how????????????????????????

                          now they are adviceing me to visit vodafone store. they can not help me out. it is very irretating due to your mistack why should i suffer, I do not that much time to visit your store(nearest) which is far away (25 kms) from my location.

                          Regards,

                          Utkarsh Mharte
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                            Nis71
                            from Mumbai, Maharashtra
                            Oct 20, 2009
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                            Hello,

                            Its third day today and I am trying to get the blackberry services activated on my device. I tried doing it by personally visiting the vodafone center, by sending sms for activation and making atleast 8-10 calls in the last 3 days. However, everytime, the only thing I hear is that the service will be activated in the next two hours. But in vain. The 2 hours never seem to end. After too many calls their floor manager Naseem Khan came on line last evening assuring that the service will be activated on my handset by 12 noon today. I put in a call at 11 am to confirm whether the service will be activated and I was assured that it indeed would be, as expected it was not. I put in a call again around 3.45pm today and again the same repeatation that the service will be activated in the next 2 hours. None of the four floor managers, Naseem Khan, Riyaz, Vaishali, and Tushar were available in the seat to take the call. Niether are they able to give a confirmed response on by when can i expect the service to be activated. I am losing out on business while travelling as I am not able to access my mails. The response from the call center is pathetic and Vodafone officers are indeed not looking into it.

                            A very disappointed Vodafone user..
                            Hi,
                            My Vodafone Number is [protected] which i am using from quite long time almost since it was Hutch...
                            THis Nocember i Borrow the Blackberry from the market and called the customer care to tell me the plan for activating the Blackberry Services .So that person stsrted telling me the diffreent Plans...after our Discussion i told him to activate unlimited usage plan of Rs 899 as i am the corporate User.He told me that we cannot activate this service from our end so you need to send an sms to activate this service from your cell which i did so as directed...
                            On 19th I got the SMS from Vodafone that my Blackberry servoces has been activated and i started using my Blackberry services.But after 3 to 4 days i got the Message that my credit limit has been exceded and your bill usage reach to 6500 Approxl.
                            Then i called the customer care telling about my problem to them, they reverted me that i have not activated the 899 and infact there is no 899 service avail for you on this number and in the system its showing that 499 plan is activated which has 500Kb of data download and upload facility.
                            Now I have complaint serveral request to them asking me to conatct and clear all the matter but its almost 15 days has been passed and i have not got any revert from them.Mentoned are the case numbers which i logged with them.[protected] and [protected].

                            Request you to please look into this as till date my maximum bill reached to Rs 800 then how can i pay Rs 6500 bill for one month.I am very much tensed .Please help me.

                            Thanks
                            Sukhjinder Singh

                            Vodafone BlackBerry Services — Non Activation

                            Dear Sir

                            I 'm a subscriber of Vodafone Prepaid vide no. [protected].

                            I requested for Activation of BlackBerry services on 25th April .
                            The plan I requested was Rs15/- per day.

                            The money is being deducted from my Balance every day but the service has not been provided to me yet.

                            Numerous calls were made to the customer care number 111 but I was made to hold the calls every time I called but no body took the complaint seriously.

                            Though I have requested for Deactivation of BlackBerry services yesterday but still the money being deducted for the services not provided to me.

                            Kindly look in to the matter and help resolve the issue so that the erring Service provider does not harass other consumer in future .

                            Regards

                            Dharminder Paul Bawa

                            Mobile [protected]
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                              dhiraj zaru
                              from Mumbai, Maharashtra
                              Oct 20, 2009
                              Resolved
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                              I am using Vodafone ([protected]) in Gujarat Kutch. I have Purchase one Prepaid SIM Card at my Village.This Prepaid has life time validity but I have cancel ate this facility and I talk to Vodafone care and dissection about cancel life time validity and recharge any scheme and one year plan than I sent one massage form my mobile to Vodafone care ( Can Life – 144 ) 23 Sep 2009. But Vodafone sent only massage (Your Request Received Your services de-active within 24 HRS. but till date not De-active. Than I recharge 151 plant ( 365 day validity and 50 balance form Mundra ) than I check my balance but balance sawing 146 but validity sawing 0 days than I talk to Vodafone care MR. Kamran hi is call that your life time re active and your this plant not consider because all ready life time plant active but sir I have already de-active life time plant. And you have got 146 Rs. This is very important matter. Costumer care guides us and follows all system but I struggle this type of mistake. Dear sir please looks this matter and guides me urgently. And Vodafone costumer care behavior very poor and I record this please reply me.
                              I request the authorities to take my complaint earnestly and take steps to curtail this menace. Thank You.

                              My Prepaid Number [protected]
                              My Contact Number [protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                P
                                Prajwal K S
                                from Bengaluru, Karnataka
                                Oct 19, 2009
                                Resolved
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                                Hello Sir,

                                I recharged my cell (number [protected]) through online for 333/- rupee and vodafone provided me a talk time of 174/- . Which is about 50%. When I called vodafone I got response that there is no recharge of 333 so we are give that much talk time. My complaint is if they no recharge for 333/- then company should recharge for at least nearest rechargeable amount. i.e at least 300 rs. But here they are recharging for just 200 which is not fare and I strongly feel its cheating to a consumer. vodafone keeps changing there prepaid plans and rates. And these things they will never update in site. Then for what purpose does there site serve? Since last time when I recharged for Rs 333/- they provided full talk time this time they are telling plan is removed. This should be some where updated in site but they are not doing. This is not just question of money but now a days these telecommunications companies are cheating common man stating there own policies and rules which is cheating to common ppl like us. Please register this complaint and help me.

                                Best Regards,
                                Prajwal K S,
                                Mysore
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                I too charged my cell [protected] with vodafone recharge on 29.10.2009 with Rs.100/- the Transaction id is AP[protected], the talk time given is 0.91 Rs. For the calls made no proper reply was recieved.
                                Hi Pandurangarao,

                                We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/R8koN and we’d be happy to help.

                                Regards,
                                Vodafone Customer Care.
                                Hi Prajwal,

                                We believe that you have been contacted by our Customer care team and hope that your concern regarding recharge has been addressed. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

                                Regards,
                                Vodafone Customer Care.
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                                  R
                                  Rohan krishna gawas
                                  Oct 19, 2009
                                  Resolved
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                                  Resolved

                                  Plz give me detail with with name and address of following number [protected] and plz email me thank you
                                  Aug 14, 2020
                                  Complaint marked as Resolved 

                                  Vodafone — More disturbing calls

                                  Hi,
                                  I have vodafone connection which has very very POOR customer service.

                                  Everyday I get atleast 5 to 6 DISTURBING (RECORDED CALLS) and more messages from Vodafone.

                                  I hate this and i lost more money while roaming too.

                                  I filed a complaint for Do not disturb in vodafone site and still the problem continues....

                                  I sent SMS ACT DND to 111 and it replies "Sorry temporarily this service unavailable..."
                                  then, why these are offering service?

                                  i dont know how to stop these from disturbing me....
                                  SUBJECT : [protected]
                                  Dear sir,
                                  I have requested to close above mention my phone number on your customer care centre.
                                  But no action has been done till date.
                                  You are hereby again requested to close above mention mobile phone number as early as possible.
                                  After that final bill sent to my addrss.

                                  M.C. Gupta
                                  [protected]
                                  Agree. these are nightmarish rascals. They are just nasty rats and cockroaches. Donno what to do to get rid of these rats without disconecting phone which is difficult to do.

                                  Vodafone — receiving unwanted or disturbing calls from a vodafone no

                                  Hi,

                                  I am receiving unwanted or disturbing calls from a vodafone customer no : [protected]. This is really pathetic.
                                  Could you please let me know the owner of it asap?

                                  Hope to receive your reply soon.

                                  Regards,
                                  Mithilesh

                                  Vodafone — unnecessary disturbing calls

                                  My Number is[protected]
                                  Many times I've tried to call customer care but it never connects, how could you say that you are happy to help. Any time that bloody phones ring and starts singi. Don't u people have any sense that you people are disturbing all the time through that rubbish calls. how many times we should complaint through net. Still you are not responding well. I don't want these rubbish calls disturbs me any more.

                                  Vodafone — Unwanted calls disturbing me.

                                  From 15 to 16 days a unwanted call disturbing me, from [protected] no. I scold him not call again. But He called again n again and disturbing my wife.

                                  Please check this no. and Reply me soon. and sort the Problem otherwise I will take action to complain in Police control room

                                  Vodafone — unneccesary call disturbing

                                  dear sir,
                                  i m getting unnecessary disturbances from the vodafone mobile number"[protected]" .please provide me with details of this number if possible.
                                  awaiting your possitive and early response.
                                  thanking you,
                                  Neshal

                                  Vodafone — unwanted calls from a certain no.

                                  i am recieving frequent calls from an unknown no. the no. is [protected]. kindly send me the details of the no. thank you
                                  receiving calls from unknown no. the no. is [protected]
                                  plz send me details of this no.
                                  receiving calls from unknown no. the no. is [protected]
                                  plz send me details of this no.
                                  Unwanted calls distrubing me.
                                  From 3 to 4 days a unwanted call disturbing me, from [protected] no. I scold him not call again. But He called again n again and disturbing me .

                                  Please check this no. and Reply me soon. and sort the Problem otherwise I will take action to complain in Police control room

                                  Vodafone mobile number — Getting disturbing calls

                                  To whomsoever it may concern,

                                  I have been getting regular disturbing calls from this number, [protected], for the past one month. This number is unknown to me. Could you please help me by mailing me the detail name, address of the holder of this number. I am really worried. Please reply soon.
                                  [protected] this no.cntinue disturbng me.plz gv me the name and address imidiate.
                                  sir,
                                  my mobile no. is [protected]. On my number many unneccessary calls come for ring tones, other songs etc. I don't want any dusturbing calls to me any more.
                                  Hi,

                                  I am receiving unwanted or disturbing calls/messages from a vodafone customer no : [protected]. This is really pathetic.
                                  Could you please let me know the owner and location of the user of this mobile?

                                  Hope to receive your reply soon.

                                  Regards,
                                  Nivas
                                  receiving calls from unkown no. [protected]. please send me the details of the number by mail.
                                  I want the name of owner of this number..please[[protected]]
                                  receiving calls from unkown no. [protected]. please send me the details of the number by mail.

                                  vodafone number — details off the vodafone nubr

                                  HI SIR,

                                  IAM S.PETE PAUL.CH.RIGHT NOW AM WORKING AS A JUNIOR TECHNICAL OFICER IN MPEDA.I WANT DIS NUMBR DETAILS SO PLZ SEND TOMY MOBILE OR EMAIL.

                                  COMPLIANT NUMBR-[protected]
                                  MY NUMBR IS [protected]. IN ANDHRA PRADESH.SEND ME AS EARLY AS POSSBILE.

                                  BYY
                                  [protected] this number disturbing my sister. Give me detail
                                  [protected] this number disturbing Give me detail or please guide me how to get

                                  Vodafone — need a vodafone number

                                  Hi,

                                  i need the vodafone number ...........
                                  [protected] this no is disturbing my sister, unwanted talks... so plz send this no full details with name, place and all... plz i need it very urgent.. plz help me
                                  [protected] this no is disturbing my sister, unwanted talks... so plz send this no full details with name, place and all... plz i need it very urgent.. plz help me
                                  [protected] this no is disturbing my sister, unwanted talks... so plz send this no full details with name, place and all... plz i need it very urgent.. plz help me
                                  Hi Selva,

                                  We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/n0e4k and we’d be happy to help.

                                  Regards,
                                  Vodafone Customer Care.
                                  [protected] - this no is disturbing my sister. so plz send this no. full details with name & address and all relevant matters. it is top most urgent. pl. help me
                                  today only.
                                  Go to http://trace.bharatiyamobile.com/?numb=[protected]
                                  plz i need it very urgent.. plz help me
                                  [protected] plz send this no. full details with name & address and all relevant matters. it is top most urgent. pl. help me
                                  today only.
                                  this number is continuously calling and disturbing me and harassing me.[protected]

                                  Vodafone — Disturbing by a mobile no of Vodafone

                                  Dera Sir,

                                  A Mobile no is disterbing to my wife and old Mother Sinces two days ago.he is ussing slang language over phone. i was repatedly call him and giving a moral strick to him for stoping the call. But he is continues call her. the no of that fellow Is: [protected].

                                  so, i applying to you please help me out from that fellow

                                  Thnaks and Regards
                                  Rohin Banerjee

                                  disturbing by calling to my number — disturbing by calling to my number

                                  dir am getting continues calls from this fellow and he s using different numbers each time become a big burden and trying to ruin my life in hostel calling to ladies hostel... he s presently in chennai i believe please take up the nessecssy action his present number he called me recently is [protected]
                                  [protected] i was getting calls from this number can i know who is this
                                  [protected] who's this is no give me plz own no. address, because this no gives to my sister missed calls & msg..
                                  Plz.email me on<[protected]@hotmail.com>
                                  i am getting unwanted calls from [protected] number so i need only name those handling that number
                                  [protected] this no is disturbing my sister, unwanted talks... so plz send this no full details with name, place and all... plz i need it very urgent.. plz help me
                                  We are getting frequent calls from below number and disturbing. He speaks only when hears female voice and disconnects if any male picks up the phone. Please provide the details of the person having this phone.
                                  [protected].
                                  I have complained 3 hours before but still don't get any details. Please provide as this is urgent..Please EMail me the details

                                  Vodafone — Disturbing Continuously

                                  sir [protected] this number is sending me continue vulgar sms and miss call so please provide me the detail about this number so that i can do something otherwise please help me by blocking this number please help me i m in trouble thank you.
                                  have been getting calls from [protected] and even messages. Kindly warn the owner of this number and make necessary arrangements so that he cannot call my number [protected].
                                  [protected] This number is always disturbing my sister with calls / missed calls.Please take necessary action immediately. Thanks in advance.
                                  Disturbing by a mobile no of Vodafone [protected] Vodafone

                                  Dear Sir,

                                  A Mobile no is disterbing to my sister giving missed calls.I was repeatedly call him and giving a moral strick to him for stopping the call. But he is continues call her. the no of that fellow Is: [protected].

                                  so, I request you to please help me out from that fellow.


                                  Thanks in Advance.
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                                    S
                                    Siddharth Kr. Singh
                                    from Jammu, Jammu and Kashmir
                                    Oct 19, 2009
                                    Resolved
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                                    Resolved

                                    hello,
                                    i took the bonus card of RS. 33 which reduced my STD rates all over india to 75 paise per minute. For this RS. 33 are deducted from my balance every month. now, i want to change my bonus plan to RS. 119 which will allow me to do all STD calls at 50 paise. So, please what should i do to change my plan. i called the vodafone care 4-5 times but haven't got much help there. so please do reply

                                    Regards

                                    Siddharth Kr. Singh
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      D
                                      Dherendra singh tokas
                                      from Bengaluru, Karnataka
                                      Oct 18, 2009
                                      Resolved
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                                      Resolved

                                      Dear Sir,

                                      I need the the call details of prepaid SIM no.- [protected], My name is Jitendra Thakur. its my another number.If you want talk to me. pls call me on [protected],,,

                                      Best Regards,
                                      Jitendra Thakur
                                      Aug 14, 2020
                                      Complaint marked as Resolved 

                                      prepaid vodafone simcard — call details

                                      i, K.Kesavan, my mobile no is [protected], i want the call detail of 19 may2008.becouse i lost some important number whish i used to call on that day. hope you do the needful.thank you
                                      i need to known about my prepaid number details.[protected]
                                      Dear Sir,

                                      I need the the call details of prepaid SIM no.- [protected] My name is gurmeet singh. its my another number.If you want talk to me. pls call me on [protected],

                                      Best Regards,
                                      GURMEET singh
                                      i need to known about my prepaid number details.[protected] so plz send me the detail on above email id my another number is [protected]. you can call me on this number also.i hpe you will send detail as soon as possibal. the main reason for call list is i had lost some important number for business purpose & some important cliant. so plz send me the detail on [protected]@gmail.com

                                      thanking you,
                                      Hi Gurmeet,

                                      We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/hoXi6 and we’d be happy to help.

                                      Regards,
                                      Vodafone Customer Care.
                                      Hi Yogender,

                                      We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/WtLhm and we’d be happy to help.

                                      Regards,
                                      Vodafone Customer Care.
                                      Hi Dherendra,

                                      We believe that you have been contacted by our Customer care team and hope that your concerns have been addressed. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

                                      Regards,
                                      Vodafone Customer Care.
                                      Hi Prakesh,

                                      We believe that you have been contacted by our Customer care team and hope that you are informed about the procedure & charges to avail detailed bill. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

                                      Regards,
                                      Vodafone Customer Care.
                                      Dear sir,
                                      I lost my nokia 5130 xpress music i insert a vodafone prepaid sim card [protected] i want to call details of my number. please contact me to my e-mail id. I get you my another number for contact because i cannot buy any other number.
                                      Thanks
                                      I need the the call & SMS details of prepaid SIM no.- [protected], My name is Nimai Jana. its my another number.If you want talk to me. pls call me on [protected] and email- nimai.[protected]@gmail.com or nimai.[protected]@gmail.com

                                      Best Regards,
                                      nimai jana
                                      paschim Midnapore
                                      West Bengal
                                      pin-721166
                                      I have lost my a Post paid sim in the name of my wife but I cant remember the number ----but it was the only number with vodafone in her name from west midnapore zone, west bengal.am sending deatils of her-
                                      name-- bulu rani jana
                                      w/o- nimai jana
                                      vill- lakhya
                                      p.o.- lutunia
                                      p.s.- sabang
                                      dist- west midnapore
                                      state- west bengal
                                      pin-721166 you can contact with me in--[protected] and tell me the number only and how can we get the new sim and from where?

                                      thanking you
                                      nimai jana
                                      My naem is dhavl may i want to my cell no. [protected] i want to call and msg details pls contact that no.
                                      my vodafone prepaid Account last 3 MOnths call details Please
                                      rane.[protected]@gmail.com / [protected]@yahoo.com / [protected]@rediffmail.com
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                                        H
                                        Hee Deong Wong
                                        Oct 18, 2009
                                        Resolved
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                                        Resolved

                                        On 1 October 09, my wife and I arrived at Istanbul International Airport. At the Vodafon shop in the Terminal, we both bought prepaid SIM cards whose phone numbers are [protected] and [protected] and paid 94 Turkish Liras. We were told that these cards would be valid for three months and usable in all parts of Turkey. We reckoned that the number of credit units in the cards would be more than sufficient to meet our needs during our 30-day stay in Turkey.
                                        The cards worked well during our stay in Istanbul 1 - 6 October and Cappadocia 6 - 11 October. However when we arrived in Antalya on 12 October both mobile phones kept on showing "SIM Card Registration Failure" whenever we turned them on. A Vodafon shop in Antalya checked and told us that both cards were ok but our mobile phones were faulty. The information given to us seemed ridiculous but we had no choice but to accept the diagnosis. We then proceded to another mobile phone shop to have our phones checked and this shop concluded that both phones were working perfectly well and that something must be wrong with the Vodafon cards. Finally, after a lot of frustration and time lost, one shop said that either the phones or the cards would not work in Antalya because of incompatibility and they should be checked again when we arrive at our next destination, Fethiye on 17 October. This we did as soon as we arrived. Here we were told that both SIM cards were good but our phones needed to be registered for use in Turkey which had not been done. So we requested them to do what was necessary but was immediately told that the entire Internet registration system had been out of order in the entire Turkey for the last 3 days and it might take several more days before the system could be restored.
                                        Sir, please advise what we should do to activate our mobile phones soonest possible. We are an aged couple, one 80+ years and the other 77+ years, with different interests when traveling in foreign countries and often need to contact each other and others. We find sorting or solving this problem of ours very tiring and causing us to lose too much of our precious holiday time. Your early response would be greatly appreciated.

                                        Wong Hee Deong
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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