[Resolved]  Whirlpool Washing Machine 650s — Defective Product Launch from Whirlpool

This was my worst expirence with any product and service I had purchased in my life.

Name: 650s
Model: 11579

I purchased new Whirlpool Washing Machine 650s(6.5 Kg) and i got Defective product from Whirlpool. It seems that Whirlpool has launched Defective Product in Market without Testing.

Hoping an Washing Machine replacement ASAP without any delays and repair works.

Bhavin Jayswal
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Water gets overflow from side body and even bottom of the Machine. Initially when it was in Bathroom it was never observsed but when it was placed in Bedroom the water drained in whole bedroom and drawing room.

Worst support from Whirlpool. Even after complaining they say please keep your water flow slow later they came with with plan that some part is defective and needs to be replaced.

New product purchased and used for the first time is having defective parts. Shame on Whirlpool.
I totally agree with the above. Even I purchased Whirlpool 650s and i am totally disappointed. I want to exchange this one with another model if at all possible. What's the procedure to do that Bhavin
i have using this product water comes out very slowly an not even spin action is not working
yes i purchased whirlpool 650 S automatic washing machine 4-5 days back and in the first wash itself i found that the flow of water is not stopping and there is over flow from the machine and its not going to wash function so i have to switch power off .I telephoned to customer care but i think they have not regestered the complaint so i went to dealer and he said that technician will be coming tommorrow and he might have to change pressure regulator valve.
So this is the Whirlpool, i am amazed what the quality persons do in the plant . Such defective piece should not reach to cutomer they should check it before dispatch.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whirlpool India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    3571
    Pending
    0
    Resolved
    2438
    Whirlpool India Address
    H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
    View all Whirlpool India contact information