Convergys India Complaints & Reviews

KRISHNA
Somewhere between 2002 & 2006 i was working
in yourcallcentre, Convergys, bangalore. i havent recieved my provident fund.My father's name is Sri H. K.Amaranathan. I dont know the details exactly.Details such as PF a/c no., period from & to dates, employment no.PF contibution made from my end & the company's end, that amount, where to prefer the claim, how is the proceedure, etc. please be convey to me. My team leader was Anand. Another team leaders who were accquinted were neil chatterjee. some of my manjunath veluswamy, Sharmila. The running HR was then Ishwar.i'm giving these details just for basic tracing out the details. With the above details can u trace out the PF(provident fund)details for me.

Convergys India Services Pvt. Ltd. — PF Money not Credited in Account

Dear Sir/Madam,

I have resigned from Convergys India Services Pvt. Ldt in March 2008 and the PF Form was filled in November 2008. I called up the Company HR and they said that they have received confirmation from PF Office in Gurgaon. I called up the PF Office in Gurgaon and I was told that the Checque was Send on my Savings Account in Citibank and should be credited in Maximum 30 Days else I was told to call. I have been continously Calling PF Office adnd the No. is always busy. When I call up the Other No. I am told to call Enquiry as that the Only lie active right now. Today is 2nd April and have still not received any info about the same. Can you please Assist.
PF No. HR/GGN/25204/42332

Regards
Ekta V.K Bajaj

Convergys India Services — PF not credited

Hello Sir,

I request you to please assist me, the PF money hasnt been credited to my account yet.
It has been over 6 months from the actual PF submission date.

Here are the details
Name: Sandeep Gokuldas Bhavsar
Company: Convergys India Services
Employee ID:[protected]
PF number: HR/GGN/25204/4943
PF form submission date: 19th November 2008
PF Tenure: April 2003 to June 2008

Please let me know if you need any other details.


Thanks and regards
Sandeep Bhavsar

Convergys India Services Pvt. Ltd. — pf not received as yet

SIR
MY NAME IS SARVINDER SINGH. I HAVENT RECEIVED MY PF FROM UR OFFICE IT HAS BEEN MORE THAN THREE MONTHS NOW...MY DETAILS ARE AS BELOW...

CONVERGYS ID :[protected]
PF A/C NO. : HR/GGN/25204/43382
DISPATCHED ON : 21ST FEB 2009.

PLEASE LOOK INTO IT AND TRANSFER IT QUICKLY.
'
THANKING YOU
SARVINDER SINGH

REF. ABOVE PF-DUES ISSUE, PLEASE CONTACT ME AT [protected]@yahoo.co.in
REF. PF account # HR/GGN/25204/20766.

its been over 145 days since the submission of my pf form to the office, but there is no sign of receiving the pf money yet.

the office people neither clarify nor pick up the phone if i want to enquire. this is not done.

please do respond.

thank you.

Dear sir,

I am sincerely writing you for establishing long-term, friendly business relationship with you.

We learned your information through the internet, that you are a buyer of consumer- electronics. As we are one of the leading exporter of these items, which have enjoyed great reputation in world market, we sincerely want to build friendly relationship with you.

Our company is a specialized Manufacturer and leading Exporter of Consumer-Electronics, including Mobile phone, Laptop, GPS, Mp3, Mp4, MP5, Digital products, Memory card, USB-Video-Sunglass, etc. They are hing in quanlity and competive in price.

For now, we want to expand your local market. We can supply goods with competive price and high quality, We also supply the most excellent service after sales to help you exploit market.

Please browse our web:http://www.ixsoon.com for more information.

I am sincerely looking foreward to hearing from you soon.



Sincerely yours,
Jack

Sales Manager
MSN ID:[protected]@gmail.com
Mobile:86 [protected]

ShenZhen WeiXunTe Tech Co., Ltd.
Email: [protected]@gmail.com
URL: http://www.ixsoon.com

Tel:[protected]
Fax:[protected]

Hi I am Bineeta Pal, I worked with Convergys Pune for 1 year[protected]
I submitted my PF Papers on 30-Sep-2008 but still havent got paid.
To my knowledge it is the companies resposibility to follow up for their employee's PF.How can a person working in Pune or any other state follow up with PF office Gurgaon where no one picks up the phone no[protected]/638.Please help in this regard.

Convergys India Pvt Ltd — PF money not received

My PF NO HR/GGN/25204/41987 I have submited the document of my provident fund in NOV 2009 and it got cleared from my company CONVERGYS INDIA PVT LTD in Jan 2010.. but still my provident fund money not transferred to my account.. Still waiting to get a response..

Kavita Bhandary..

I have applied for new pan card vide application no[protected].and processing fee coupon number:[protected], Proceesing fee dated[protected] paid.Till date I have not received the card as well as unable to track the application on internet saying that unable to found.I Therefore, you kindly intimate on my application.
I have to submit my pan number as early as possible to my address.
Waiting for your action

I own a Ford ikon car which was bought from and manitained at Harpreet ford(dealership and service centre).

On september 20 my car meter showed overheating. I was in gurgaon at that time.I immidiatly turned the ignition off and I called Ford service and their truck picked my car to the nearest Harpreet ford service centre. My car was worked on and I paid 12000 in cash as bill. I was assured this problem wont happen again and I believed my car was satisfactorily worked upon since it was the ford authorised service station.
On November 30 Again I saw my car meter showed overheating. I again turned the ignition off and called Ford service and their truck picked my car back to the same Harpreet ford service centre. This time they say it would cost me 45000. Which I say should not be paid by me as they have worked on the same problem 2 month ago and it was the negligence on their part that this happened again. Kindly suggest

respected sir/madam,
i was working with conergys india services. last year i quit my job and after that i did not get my relieving letter. i was sent a letter in which they demand 14000 from me to give me the letter. i don't have any experience letter to show my experience. i have worked with this organisation for a year...kindly help me in that...

respected sir/madam,
i was working with convergys india services for more than a year. i joined it in october 2006 and left it in october 2007. i quit my job and after that i did not get my relieving letter. i was sent a letter in which they demand 14000 from me to give me the letter. i don't have any experience letter to show my experience. i have worked with this organisation for a year...even i was given my pf, ...so plz help in this regard...

Dear Sir,

Just wanted to know that if you leave a compnay without paying or serving the notice period, , can that company stop the pf.

I do not require the experience letter from that company

yes that company can stop your PF if you have not served the notice period.
I also worked for Convergys and served notice period and soon going to clear my PF account..


Thanks & Regards
Rachit Bhargava

Convergys.Aundh.Pune.is not giving my PF number to me.

Convergys Pune is not giving my PF number to me. So I cannot apply for PF.The lady in charge says that due to New Systen we dont have access to Ex Employees salary slip. God knows in which age are they operating. Its hurtful to see the Conpany in which we work to behave like this with ex employees.ie.make helpless.

Convergys — Outgoing and Incoming calls

Dear Sir,

I have got Two prepaid Mobile No's. # [protected] & another is [protected].

I want a detail of all incoming and outgoing calls from 1st June till date.

I hope for your co-operation in this regard.

Regards

Convergys — Hopeless Service

Earlier there was facility to make payments through any vendor by cash payment. Now there is no such options avaliable. Because of which my payments are held late for which i am being penalised.

Convergys India Services PVT LTD — Refund of Provident Fund

Sir,

This is in reference to my P.F. account number: HR/GGN/[protected]. I had submitted the PF claim form in the month of march 2009 but till date I havent received the claim amount.

Kindly let me know the date by which I can receive the claim amount.

I would really appreciate if you do the needful on priority.

Thanking You

Divya Daksha
242-D L.I.G. D.D.A. Flats MOtia Khan New Delhi-110055

Convergys India Services Pvt.Ltd. — Provident Fund not yet received

Respected Sir,

With reference to my several complaints raised to PF Office Gurgaon, I have not received my PF Money till date. The PF withdrawal form was submitted around 11th Sep 2009.

My PF Details PF A/c No: HR/GGN/25204/33819.

Kindly expedite my PF withdrawal form and please credit it in my account.

Regards,

A.S.Narayanan

Convergys — PF Amount not yet received

Dear Sir,

I had been working at convergis for over a year and since i left the company 6 months ago, i had applied for my PF amount to be given to me.
My PF no is HR/GGN/25204/31960

The papers were sent from my comapny to your office on 13/03/2008 and still no reply has been received either from me or my former company.
My calls to your offfice is nevered attended by any one since the lines are always busy and incase any one attends lame excuses are given like erong department and call on the other number etc.

Kindly look in the matter at the earliest.

Thanking you
sinceraly

A Maria MacMillan

Convergys India Services — pf amount not yet recovered

Dear sir,
this is ashish agrawal writting to seek your help in my pf issue. After getting all the papar work done from my company convergys india services where i worked for one and half year, i submited all my document to PF office in gurgaon 44 sector. I was told that it takes about 60 days to get the money but its been close to 4 months and i have not got my money. i am really getting impatient as i need the money quite urgently. the only thing which was handed over to me was a paper written
HR/25204/49569

it was given to me on 2nd dec.
therefore i request you to look into the matter .
looking forward to your cooperation.

regards,
ashish agrawal
emp id in IBM was[protected]

Convergys India Services — Pf not received

Dear sir

My name is Rajat Kalia. I filled & submitted PF form on 20 nov 2008 but has not received the same in past 5 months.

I tired to call the PF office repeatedly with no response. They either do not respond or just pick the receiver and keep it aside.[protected].

I tried to chk with convergys HR but their response is not satisfactory either.
Therefore i request you to look into the matter & do the needfulat the earliest.

Name : Rajat Kalia
Emp code :[protected]
Joining date : 12th Oct 2006
Date of Leaving : 7 July 2008
PF no : HR/GGN/25204/40869

Respected sir/ madam,

I am Prasanna kumar an ex employee of convergys . i worked in convergys frm oct 6 2006 till may 3 2008 . my employee id was[protected] . i did apply 4 pf withdrawal frm company it self. i happen 2 hav a citi bank acct previously which i closed after quiting convergys . as a result i got an acknowlegement frm convergys 2 my mail sating that my pf is approved however since i didnt hav a active acct it was not sent 2 me ...however i hav a new citi bank account now and i want to no the procedure to get it transfered to my new account... i did call up convergys bangalore regarding this how ever they asked me 2 call up convergys gurgoan pf office...i howevr tried calling up gugoan but no one asnwers teh call ...please help me out with dis cos i really requir that money ...hope 2 get a reply very soon... thanking u

Job Requirements
Education requirements are basic High school and previous customer service experience. Convergys does provide a faily extensive training course setup to educate possible new hires on the ins and outs of the business and account the individual center has. There is alot of information to cover in a realativly short period of time while in training, training would mean alot more to new hires if the training was broken down with some practical online experience inbetween training modules. All classroom learing and then practical experience does not allow the individual to apply waht was taught in the classroom. There is not a whole lot of room to improve yourself with the company unless of course you are the type of individual who does not question any company policy and just do as the management says without ever questioning any aspect of their decisions. The workload is unacceptable and you are expected to meet projected targets of productivity when actual circumstances do not allow for such targets to be met without sacrifice to customer service quality. Its all about statistics with Convergys and there is not logical planning.

Uppers
The greatest aspects of the job: Dealing with public and solving issues for the customer, Satisfaction that you have ability to resolve and issue the customer is having, meeting new people and positivly effecting their lives.

Downers
The worst parts of the job are: 90% of all incomming calls recieved are starting negative in nature, de escallation of irate individuals that no matter how the issue is handled they may not be satisfied, dealing with people who expect the un obtainable, overall stress of the whole volume of expected targets and statistics.

Lifestyle
My advice for anyone wishing to work for Convergys is basically be carefull of your mental health and at the first sign of mental stress resign. If you ask for a leave of absence you will most likely get fired for "other" reasons and expect alot o[censored]nreasonable expectaions of you on a daily basis and a very unique and stressfull workplace. There is also little to no communication within the company between employees and management and also between management and upper levels of management. If you do choose to work for this company direct any questions or concerns you have directly to the site manager and do not follow the "chain of command" as your issues will never be taken seriously if even dealt with at all. Do not route issues or complaints through Human resources within the company as that internal depatment does not have the time to properly address the issues you may have. Always report to the top management figue to achieve any type of satisfaction if you infact get any at all.

Compensation
Salary With convergys was competative to that of other companies of similar work. There were stock options if you choose to accept, benifits were fair and at shared cost between employer and employee. Bonuses were very attractive but were discontinued shortly after I arrived. Overall Convergys is very fair and competative when it comes to Salary, benifits and vacation. However this is the only fair thing about this company, employee relations with the management is non existant.

Advice to Jobseekers
My advice for anyone wishing to work for Convergys is basically be carefull of your mental health and at the first sign of mental stress resign. If you ask for a leave of absence you will most likely get fired for "other" reasons and expect alot o[censored]nreasonable expectaions of you on a daily basis and a very unique and stressfull workplace. There is also little to no communication within the company between employees and management and also between management and upper levels of management. If you do choose to work for this company direct any questions or concerns you have directly to the site manager and do not follow the "chain of command" as your issues will never be taken seriously if even dealt with at all. Do not route issues or complaints through Human resources within the company as that internal depatment does not have the time to properly address the issues you may have. Always report to the top management figue to achieve any type of satisfaction if you infact get any at all.

i have got a offer to join convergys banglore as qualit analyst, pls advice, abt how the company is thier mangmt,