Croma Complaints & Reviews

I bought TV and home theater at croma kothrud on 11-Mar-2012. Shop person assured me that I will get delivery very next day. When it was late I called croma customer care on the same day. customer care person also assured me that I will receive deliver on time in any case. But I did not receive delivery on time....

I purchased samsung galaxy fit from croma jubli hills on jan 7th 2012, next day i had problems with touch screen, i thought may be its new phone it will get used to touch and the display will become user friendly once we start using it ..after a week it started giving me battery issues the charge doesnt long for more than an hour and then issue with charger, the phone doesnt get charged with the charger i have to use USB cable and connect...

I have purchased Lenovo G-560 laptop, serial no CBQ2379987 from croma fort on[protected] with
2 year extended warranty for Rs 39000/-. From the beginning I facing start up & speed problem
in my laptop. On[protected] have given the laptop for repair at croma fort approx 45 days
takes to repair the laptop, Ms. Monica @ CSD have told me that problem with mother board &
accordingly replace the same. br...

Hello,

I have purchased one Hot Plate From Croma Store on 14 Dec'11 with Invoice Bill no - SLF02A[protected] Created by Sanjay Raut at Oberoi Mall.

Now the product is not working properly and one burner was out of order, i had a talk with Customer Care Executive no. of times and they were saying you have to go to store as we didn't find any details with this invoice no. so yesterday I went to croma...

I use samsung touch-screen phone. it was in fantastic conditions for 2 yrs when it was with me. i had lil problem with its touch, so gave it to Croma for repair. even after 2 MONTHS my phone is not in its earlier condition.

First they started working late on my phone, just kept my phone in their table drawer, and didn't send it to the service center for repair. after repairing they created a network problem in it. then...

Dear sir,

Its subjected to my Provident fund no MH/48392/1498 whereas i have not received my payment till now.When i contacted they give explanation
that "NEFT" has done on 28th sep 2011 itself and they also gave the details of Cheque no's which is 944184 and 975289 with the amount Rs.23819/- and Rs.8617/- respectively and which i enquired with bank they have not received any cheque.

please...

I am a regular customer of Croma. On my last visit to Croma Eva mall Brigade Road bangalore,I was approached by them to apply for a TATA Croma card (apparently with SBI). Already having a few credit cards, I was refused at first but was later told that I could discontinue the credit card next year and use it only as a Tata croma membership card to redeem points as discounts.hence filled out the form. A copy of my existing credit card, driving...

1. On 15th Sept 2011 I had purchased the HP Netbook Model No- DM1-3014 from Croma Mega Store
& had also paid to Croma for further 2 years extended Warranty in addition to One year Warranty.
Attached please find the copy of invoice as well as the copy of Warranty Card

2. On 12th December suddenly the display on the screen went off & nothing was visible.
On 16th December I sent the Netbook with...

I bought one 47 inch CROMA LCD on 27/06/2010 from Interior Crown CROMA store with 2 years extended warranty code WE1100.

In-spite of logging call on [protected] several times, one one is attending to get this fault LCD repaied.

I am surprised if there is any SLA for TATA. I am fed up and want my hard earned money back we my kids are not able to watch TV.

Kindly help to get this resolved.
br...

I wanted to share my experience with Croma Retail at Bangalore Royal Meenakshi Mall & writing this mail with deep regret and anguish were me & my family visited on 17th Nov-11 @ 7pm to purchase a microwave ,waited for some time as their were large number of staff but all the staff were busy on their chit chatting , however after looking at few brands we ourselves eventually made a choice for purchasing LG brands worth of 14860/- Red...

hello sir,
my name is manish i recently on 26th october purchased a 22inch full hd samsung led tv from croma bhayander costing me rupees 18,000/- .
the sales person said that the delivery would be done the nex day as the product is not with them as per they said the product was delivered the next day in evening and then the samsung person installed it on saturday 29th oct.after installation i found tht our tv does not show...

I started using croma hand blender for the first time. And it was creating weird noise and the blender was not crushing the items (Onions) very fastly.Some kind of spark was coming from the hand blender machine. I had purchased it in Feb' 2010.

Please solve my problem ASAP....

I brought LGG LCD from Croma, Jubilee Hills , Hyderabad. Invoice No:[protected]. On 5/10/2011. They promised to give scratch which is provided by LG as festive offer, however at the time we bought this new T.V; they claim , they donot have stock with them and will inform me when the stock arrive.

I have been following up with them since a week , they still claim they dont have the stock, but recently my friend brought from the...

I bought two phone instruments costing Rs.690/- each alongwith some other stuff from CROMA, Pacific Mall store. Though the there were 15 minutes left for the closing time, the staff was leaving and rushing me out of the store. They billed me Rs.4600/- and charged from my card in hurry without allowing me to check. After I reached home, I checked that I have been wrongly billed. I have been billed and charged Rs.990/- instead of Rs.690/- wide...

We purchased a refrigerator (Whirlpool Professional classic), invoice number being SLF02A[protected] on October 15, 2011 from Croma at Pacific Mall, Plot No.1,Dr. Burman Marg,Site IV,S, Ghaziabad - 201001. Following is our experience in this regard:

The company sold us a product that they did not have. They promised us to deliver the product the very next day. They did not deliver it at all. They did not bother to call us...

I had purchase lenovo laptop from croma malad one yr ago with croma extended warrantee .After facing problem in start up of laptop I have submitted to croma goregoan on 27th Aug .Still after 1.5 month I didnt received my laptop back .Also there is poor auality of srevice provider .U cannot call directly to store .In addition to that service call center does not know any status about product.they are not serious abt service ....

Sir,
I have purchased vacuum cleaner of eureka forbes on 9/10/11 from Croma store at Malad, my invoice no is SLF02A[protected] sales person Santosh Sawant. The day we have purchased no demo person has visited at home & we come to know that the prduct is not working. We have complained many times but they still avoiding . Croma customercare person Mr. Ibrahim/ Saurabh and others whom I have cotacted not responding positively....

Hi,

My name is Rahul Agarwal. My no. is +91-[protected], email - [protected]@gmail.com

I purchased blackberry 9900 on 18-sept-2011. Within 10 days I got issues with the handset and so I went to croma for their help. They took my phone back and gave me a temporary set(which wasn't even working) for a backup. They told me that since it is a new set, they'll fight with the concerned people and would surely...

Sir

This is regarding an Electrolux AC purchased under the croma 2 year extended warranty scheme

Since 1 month we have been chasing customer-support to rectify gas leakage issue on our AC, however there has been no resolution to this. They have sent a guy aged 18-20 years 5 times to check the problem despite o[censored]s requesting for some senior technician to be sent to look into this. The surprising thing is that...

dear sir i am senior citizen retired isro (dos) i purchased one dvd player (boom box) from bamgalore on 25 jun 2011, i came back ahmedabad . when i want to play dvd it stop any where. so i took it to ahmedabad croma delear . they told to meet my customer service centre i gave my set on 17 aug 2011. after i asked so meny times but he told me that parts still i did not recieved . so plesae do needfull.

my mobile no. is [protected]...