Croma Complaints & Reviews

I have bought a lenovo net book from Ahmedabad croma devarc mall, vide bill no.[protected] dated 21/12/2009, they offered a scratch card on paisa back scheme, I got 3% cash back on this. Croma asked me to submit all the proofs. I have sent all those to their chennai office. Later enquired about my bank IFC code. That also submitted through reply mail during feb-2010. Sofar they didn't responded back. we do not have any contact numbers...

I had purchased a laptop from croma showroom,aundh on 20th feb,2010 and they had promised to give tata photon connection with it on the same day of purchase which till the next 1 week they didnt provide. on various phone calls and complaints ( complaint no.115/280210/computer/56393 ) they called me 4 days back and said that the connection will be provided within 2 days and till date i am still waiting.kindly look into the matte as its a case...

respected person,
i purchased a LG lcd from croma bandra on 8th delivery date was 9th which they delivered on 10th and the guy who was coming for installation came on 11th while installing it came to my notice that the panel sides has some black color on the glass which i complained the same min and was expecting a call back within 2 hours but no1 reverted back to me after complaining on the hotline 4 times...

Dear Sir,
Please do bear with me.It is a long mail but needed to explain the gravity of the situation.
I had purchased an airconditioner from Croma(Hadapsar,Pune) last summer in May.Due to a defect in the piece we went for an exchange.The new piece was sent to my residence in a few days but the defective old piece was not collected. For three months after that we were after them constantly calling them to take the...

The CAF Form no: 2923918 was filled up and submitted at the Croma store at Mulund on 12th December for getting the connection for the Tata Photon+. We were ensured that the installation would be done on or before 16th December.
Now after checking with the Tata Indicom help desk, we are told that the CAF form has not yet reached the authorities.
Since we are leaving town we were in the urgency of getting the connection done...

I purchased a Lenovo Notebook from Croma Store at Delhi Airport Domestic Dearture Terminal 1D on 05/08/2009. My invoice no. i 112-8447. I was given a cash back scratch card which revealed that I was to receive 4% cash back (Rs. 840/-). I was required to post it to an address in Mumbai (which I promptly did) and as per the T&C I was to receive the amount either as cheque or direct transfer into my bank account. I have patiently waited...

Bought Sony Home theater from CROMA Rohini Sector 3, Delhi Branch, with two years extended warrenty pack, sony refuses to service says out of warrenty, CROMA call center fone[protected]
is never answered.
Need to have my sony home theater rectified....

This is to bring to your notice the most pathetic event of” theft” by the brand named CROMA. This brand is managed & run by TATA group. The name itself commands respect. But after the hell it made us go through…. We’ve lost all respect & trust in this brand.

We purchased a brand new laptop from Croma. The bill details are as follows: HP pavilion NB DV61161Tx40cm, SR no: CNF9262Q4B. Bill no: 10681803. After using...

i have purchased a kodak digital camera on 24 august 2009 at 5 :27 pm worth rs 8,223/-only from croma malad link road.when i reached home and started to download the software for capturing video i found the cd was corroupt and my computer didnt installed the software so i called the salesman in croma he advised me to download it from internet but that too failed, next day i went to croma and requested them to pls install the software in my...

I HV PURCHASED TATA DOCOMO SIM CARD FROM CROMA (TATA ENTERPRISE) AT LINK ROAD, MALAD WEST, MUMBAI ON 4 OCT 2009 (CELL NO [protected]), THOUGH THE MRP PRINTED ON THE PACK WAS Rs 49/-, BUT EVEN THOUGH ON HIGHLIGHTING THE MRP THEY INSISTED THAT THEY ARE SELLING IT AT ONLY Rs 50/- (KNOWINGLY). IF YOU WANT YOU CAN GO AHEAD WITH COMPALINT TO CONSUMER AFFAIR.

THIS KIND OF PRACTICE BY SUCH REPUTED SHOWROOM IS AGAINST THE LAW OF OUR...

complaint about non functioning of Aquaguard was lodged on 14/09/2009. Till date the mechine has not been repaired & returned....

Hi, I purchased HP Pavilion NB DV4-1318TU laptop (Sr No - CND9211WN8) on 14 August 2009 from CROMA Retail Store (Bill No[protected] . The Executive at the store didnt tell me about the offer i.e ON purchase of HP Pavilion Laptop the customer gets TATA Indicom Photon Card for some minimal charges. For claiming the Photon Card, Tata Indicom gallery needs the original BARCODE printed on the BOX. However since I was travelling on Bike, I didnt...

I bought a CROMA laptop in MARCH'09 with a promise from the stores personnel that this is the cheapest and the best in its category. On starting the machine, I faced numerous problems - right from the machine not starting up, displaying many colors on start up, no blue tooth functioning, laptop not getting connected to my company LAN, when connected to TATA INDICOM dialer - laptop crashed etc. After three months of consistent follow...

I have purchased transcend hard disk, but after i powered it on, wondered some sound are coming aroung. Then i have raised customer complaint, but no body responded. I went to stores, but still the same service. I advise other not to buy products from Croma Stores.

For TATA it may less money, but for me it is huge. I really dissappointed that how indian companies works....

My name is devendra singh and i am MBA student in galgotia greater noida. I have bought a SONY VAIO VGN-NS25G/S on 27/05/2009 from croma (ansal greater noida) and i have recieved a really bad customer service from croma. the laptop has some defect but when ask to croma manager i brought this laptop only two month before and it has not working properly in garranty period then he said i cant help it and this is not my responsibility.so i am...

I have purchased a Glen - Cook Top - Four Burner gas Stove from Croma, Malad Branch, Mumbai.
I got the delivery after two weeks and it was not installed for a period of one month after 8 complaints. And finally, it was installed by an executive saying that they do not istall and have done this just because of the complaints.
We found a gas leak for the stove and informed the same. They say i have to take to the servicing center....

Croma retail center and lenovo together made me fool by saying no smell is coming out of my laptop. Great to see the association between both the parties. My laptop is still giving plastic burning smell but croma guys are not ready to accept it. Croma is nothing more than a fool making machine. We thought of buy some more item but now we will not do this mistake again by entering any croma out let. please never allow your near and dears to...

I bought Nokia-5600 from Croma Store in Faridabad Haryana on 18 May, 2008 with extended warranty of 2years, bill no.118-1281. Today i.e. 11th June 2009 my cell got a software problem i called them up and their Customer Care executive Mr.Dharam asked to come in croma store and they will repair it in half an hour.But after reaching there he only told us to go to service center which provides service for products in extended warranty period.Then...

i hav purchased a desktop computer of zenith from tata chroma electronics retail chain in crown interior in faridabad and payment is done partially by cash and partially by master card.On payment from master card 5% will b refunded back that they have offered me but, nothing has been done . i approached them and they hav said that it will be done before 15th april 2009 but nothing has been done by them. when ever i gave them a call or approach...

I bought a Hitachi split AC from them last year. Their installation started creating problems from day one. On repeated calling and visiting their showroom they send a guy in about 10 days, who was unable to correct the problem. Finally they sent another guy after 15 days who found a fault with the installation work. This year again the voltage stabiliser I bought from them got bust, I went to there show room, . After a lot of haggling they...