Croma Complaints & Reviews

I too purchased laptop with my friend from Pune Pimpri branch, from my card. But no cashback received till date. Feeling duped, already provided Bank Statements and invoice details but they have not refunded anything till date.

I also bought a notebook worth Rs 30k+ from Croma Eva Mall, Bangalore and not received any cash back.. but I am making my efforts to get it because I had the purchase from Croma only because of this offer otherwise I was having a better deal in Big Bazaar Electronics.

i also purchased a mini laptop worth 16K from chroma Bangalore .while purchasing they told me that %5 of the total amount will be refunded after 120 days .now almost 6 months completed so far i did't received the amount...

I have faced the same problem of not receiving cash back on the purchase of a laptop, 8 months back, from the South Extension (NDSE) II outlet. This is a case of cheating and I will be filing a criminal complaint against Croma. These big outlets think that they are above the law and can deprive the customer of his due. They will come into action mode only after some heavy penalties are imposed and senior management is sent behind bars.

Vikram Singh

Croma is one of the largest PATHETIC Retail store. last year i bought one home theater. there was no wire in that box .. i went to the retail store with the same box after an hour, they said you opened the box so you have to pay 200 extra. i said ok. i paid that amount and got replaced one. 10 days before i bought my 2nd croma product which is bar fridge. when plugged in there was no power supply. i called them... they said ok we will replace that, for that you have to wait for 2 hours.. i waited 2 days there was no response.. i called them again ..they said tech will call you by tomorrow i said ok ... tech called me and verified my address and said i will come tomorrow with replacement product ... i waited now it is been 10 days i never heard anything. i called croma cx service at least 7 times.and they all are using same working like robot. i can understand but i can not commit you will get call by tomorrow. I am sure that was my last purchase from this crazy store. i will recommend my known people never go with this brand.

approach consumer court.

Please go to croma web site and lodge your complaint. It will help. i hav also faced the problem of installation and demo against purchase about a week back.

Croma Malad — Purchase laptop but not getting Kodak Camera & Clean safe liquid

Dear Sir,

I have purchage a Leptop (Compaq CQ45) from Croma ,plam spring center,malad link road,Malad west,mumbai-400064 at 14 Feb 2009. They commit me they provide Kodec Camera & Clean Safe with leptop but they are not providing me yet. I am asking many time but answer is "we give you next month". Please help me.


Regards
Sachin Pawar
1/3,shree shivshakti,c.h.s.,
near santoshi mata mandir road,
kurar village ,malad-east,mumbai-97

My Conact No: [protected]

Customer No: 9039189
Served by Ganesh (500497)
Created by Shailesh(500996)

Boss!
I got too many calls yesterday to fix the issue, Someone called me from [protected] this number to install the device but he is not picking up the phone.


Bill no.: SLF02A[protected]

Purchase date: 14/02/2011

EmailId: [protected]@gmail.com

Contact No. : [protected]/[protected]

Address:
Praful Kumar
B-43, Krishna CHS,
Babrekar Nagar,
Behind Puja Enclave,
charkop, Kandivali-W
Mumbai -68

I will never buy any product from CROMA or use Airtel in future. Both are on customers.

My Airtel Digital TV customer id is: [protected]

I purchased sony LED from croma on 25th March 2012 but till now not got call about installation.
My no. is [protected]
Vijay Yadav

I got a Water purifier from Chroma, which they promised to deliver the next day. But it got delivered only a week later. They couldn't even keep us informed about the delayed delivery. When we tried contacting them, the otherside was always engaged and we had a tough time contacting them. I advice all not to buy any product from Chroma which needs to be delivered home, the response and attitude is very very poor.

I bought a chroma rice cooker a few months back and now it is not working. I thought that chroma would give us a good product but I am totally disappointed. I want to give it back to chroma as a gift for giving me such a bad product. When I asked for the service centre also I did not get a proper reply. I will never buy any product from chroma henceforth.

There is no service from CROMA team. They dont do the service during the warranty period also.
TATA is realling annoying the public

Pl lodge a complaint with the polce immiedietly as this seems to be a big rocket and more people will be cheated.You can give the account no. their advertisement copy, phone no etc.You may also write to the Police Commissioner Thiru.Rajendran, who will certainly help you and nab the culprit.

hi, i am radhika from coimbatore. i have seen advertisement in daily thanthi stating the similar statement as mentioned above. i have paid Rs. 6050 in SBI a/c in the name Solai samy.
They have also told me to pay another 25000. I request you to help me in this issue. i.e whether the company is true or fake.


With regards,
Radhika.

Hello friends-i tried the same number from the hindu and the address she gave for chroma tower is fake and it was easy to find out she was a fraud-she gave an account number with icici bank number[protected]munna lal-and asked 5500rs-i hope people read this for finding fakes-she is using a new name called jasmine

I am posting these comments for showing people the frauds happening around us-kindly be careful about this scams-its almost like finance company where they give 20% interest and pull customers-be very careful only hard earned money sticks

I also Called the Tel # mentioned in the HINDU, and also told to deposit Rs 5200. into ICICI account. I doughted the genuiness and called up ICICI to check and also investigate the matter. The name mentioned was MUNNALAL. I think THE HINDU also shld check the background of people giving such Advt. in PUBLIC INTERST.

Please call on [protected]

SIR
I AM SHASHANK SARANG FROM SURAT.
I HAVE RECIVED CROMA TOWER PVT. LTD. RENTEL AGREEMENT LATTER.
WE ARE GIVE ME 70, 000 MOUNTHLY RENT & 44, 00, 000 DIPOSIT. HE ASKED ME PAY GOVET. TAX RS.41500 ON A/C.
SIR PL GIVE ME GIDE WHAT CAN I DO?
PL. HELP ME

THAX.

SWAGAA.. SWAGAA... SWAGAA

RAMYAA SWAGGA...


Cheate
[protected]

Please help

TOWER FIXATION FOR RENT
Dear sir, I am brother of Mr Sumer Singh resident of Dhani Jhalda, Vill-Jorawarnagar, Teh-Shrimadhopur, Dist-Sikar (Raj)-332708. during Feb 2011 my brother noticed a advertisement in news paper regarding tower fixation for rent. So he called them to enquire about the details. They attended the call and told him to deposit the amount of Rs.5900 to their bank account (PNB) [protected] in the name of Vivekanand and once the amount is credited they will send a letter which contains the rent details he RECIVED CROMA TOWER PVT. LTD. RENTEL AGREEMENT LATTER for Virgin Mov Tower.GIVE ME 70, 000 MOUNTHLY RENT & 44, 00, 000 DIPOSIT. they ASKED my brother to PAY GOVT. TAX RS.41500 in A/C. No [protected] of P Kumar Rs.25000/- and in A/C No [protected] of Bhanu Manchanda Rs.16500/- . The same amount has also been deposited by my brother on 14 Mar 2011 in SBI, Shrimadhopur. My brother is a farmer and taken loan on interest for the same.

They told that some people will visit the site and they will confirm it, whether they like the place or not. they told my self and my brother telephonically (Ms Roshni, Asst Manager of the Croma Towers Tele No [protected]) she also confirms myself on 18 Mar 2011 that servay team will visit your loc on 21 Mar 2011. My brother confirms that there is no one has visited till 1800h on 21 Mar 2011.since they told like that, he believed them and credited the amount to their bank account. after crediting the amount they are not at all picking up his/my call. SIR PL GIVE ME GIDE WHAT CAN I DO? . Sir I am serving in Army at present posted at Pune and my email adress is gstanwar.[protected]@gmail.com
PL. HELP ME


(( pls help me to find a solution. how to deal with this problem.))

SIR
I AM Sub GS Tanwar brother of Mr Sumer Singh.
MY brother HAVE RECIVED CROMA TOWER PVT. LTD. RENTEL AGREEMENT LATTER that they ARE GIVE him 70, 000 MOUNTHLY RENT & 44, 00, 000 advance . HEY ASKED him PAY GOVT. TAX RS.41500 ON A/C.They attended the call and told him to deposit the amount of Rs.5900 to their bank account (PNB) [protected] in the name of Vivekanand and once the amount is credited they will send a letter which contains the rent details he RECIVED CROMA TOWER PVT. LTD. RENTEL AGREEMENT LATTER for Virgin Mov Tower.GIVE ME 70, 000 MOUNTHLY RENT & 44, 00, 000 DIPOSIT. they ASKED my brother to PAY GOVT. TAX RS.41500 in A/C. No [protected] of P Kumar Rs.25000/- and in A/C No [protected] of Bhanu Manchanda Rs.16500/- . The same amount has also been deposited by my brother on 14 Mar 2011 in SBI, Shrimadhopur. My brother is a farmer and taken loan on interest for the same.

SIR PL GIVE ME GIDE WHAT CAN I DO?
PL. HELP ME

THAX.

Company location is in Mumbai, Andheri (E)

IF YOU WANT MONEY BACK!!

PLEASE GO TO COMMISSIONER OF POLICE.. THEY WILL TAKE NECESSARY ACTION.

RAMAY

I am Mr k. palanivel from namakkal at tamil nadu. I see add at thinakaren news paper. and I deposited rs.5600 & rs.35000 after deposited there is no response from there so I decided to gave complaint in police station at the time I give a chance to call me at one week else I gave complaint then to take necessary action about your company.

Dear All,

I had got a msg. regarding the same offer, fixation of Tower in vacant land for Rs. 70000.00 Rs.55 lakh deposit, I called and enquired about same and was asked my location address and was told if site is selected, I have to pay Rs. 4550 as registration charges and the lady was very much hurry to get me deposit the amount at the earliest, than I got a doubt if such a big project why they are behaving like so much hurry, than I goggled on internet and found all these stories and got to know this is all fraud.

These people are Fraud and I request all, if you come across any kind of such things before proceeding further, pls check on internet about the company and the status and don't fall prey to these people. The lady who called me is going to call me again tomorrow and her number is [protected], if any one want to take any action can call and trace them.

Be alert and don't fall prey to these fraud people

no installation on time

we buy mirowave oven on 23/11/2014 but after a 72 hours nobody come to installation

actually that is true or fake

and what ammount they are demading...
PLEASE TELLL ME

हेलो फ्रेंड्स,
सावधान. क्रोमा में पांच फीसदी कैश बैक आफर अकसर चलता रहता है. लेकिन स्टोर में इसका केवल बोर्ड लगा होता है. आपको ऐसे किसी आफर का सबूत नहीं दिया जायेगा. कहा जायेगा कि अभी पूरा पैसा जमा करिये, पांच प्रतिशत आपके एकाउंट में वापस आ जायेगा, जो आता नहीं है. मैं भी ऐसे ही आफर में जनवरी 2010 के पहले सप्ताह में फंस गया और गाजियाबाद के इंदिरापुरम स्थित स्टोर से एक नोकिया मोबाइल खरीद लिया. तब से स्टोर के दर्जनों बार चक्कर लगाने के साथ-साथ इसके हेड कैशियर को दो बार और कस्टमर केयर एक्जिक्यूटिव को एक बार अपने पासबुक और डेबिट कार्ड की फोटो कोपी जमा करा चुका हूं, लेकिन आज एक साल से ज्यादा बीत जाने के बाद भी - मुझे एक-दो सप्ताह का समय दीजिये, चेक करवा रहा हूं, पिछले दस दिन से मैं बीमार था - जैसे जवाब ही बार-बार सुनने को मिल रहे हैं.
यदि आप ऐसे किसी आफर के झांसे में फंसने जा रहे हों तो पहले उसके सबूत रख लें कि इस तरह का कोइ आफर भी चल रहा है, क्योंकि यह कैश बैक लेने के लिए आपको उपभोक्ता फोरम भी जाना पड़ सकता है, लेकिन वहां मौखिक वादे के भरोसे तो सुनवाई नहीं हो पायेगी. फिर या तो खुद को ठगा हुआ मानकर मन मसोस कर रह जाना पड़ेगा या फिर लगाते रहिये क्रोमा के चक्कर. शायद इस चक्कर में ही आप कुछ और खरीद ले. यह है क्रोमा की हिडेन पालिसी.
जिस परेशानी और मानसिक पीड़ा से मैं गुजर रहा हूं, ऐसी नौबत आपके साथ न आये, इसी कामना के साथ मैं आपको सावधान कर रहा हूं, बस.

Hi

I bought a micromax funbook infinity p 275 from Croma Koramangala Bangalore on 17 feb 2013. Serial number is v[protected]
mep no 8503in the month of march

The software of the tablet got corrupted and I had submitted to Croma service desk for repair in the month of March. I was given a receipt for follow up. The tablet was send to Micromax service center.

After frequent follow and visits to Croma I was called one day to collect the tablet in the month of May 2013.

To my surprise there were other issue like
1) Camera was not working,
2) Not getting charged,
3) Tablet screen is replaced with some other old damaged second hand screen which happens to have lot of scratches also
4) I could see the tablet screws are protruding outside and also lost safety cap
I have asked Croma to Fix all this and given me back my tablet in the same submitted status, which has even the screen guards for protecting screen.
I have resubmitted this to Croma and Croma to Micromax on 09/06/2013. They took my old receipt and gave me a new one. This is 6 months now and I have been following up weekly on this.

I got a message from Croma Manager Uma (mobile [protected]) to come and collect it from the croma store. The message read "Sir Pls collect ur tablet 4rm the croma store. Which is in koramangala 6th blk. near to Sony world signal." dated 30/07/2013
I went to croma store to collect it today.3/08/2013.
To my surprise they have lost my tablet somewhere.
Uma has requested me to again wait till they find it. The Koramangala store manager (mobile [protected]) said he is not responsible he can look into it on Monday.
I asked him for a refund or I was also ready to buy anything of equivalent or more price from croma if I get a refund for this.

They have completely denied all my request and asked me to wait until they find it.
My experience with croma is that for this same issue I have visited Croma several times (may be 15 to 20 times) since March
Uma (mobile [protected]) used to fool me always saying she will get it done in one week.
I have paid 20 rupees as parking charges every time I have visited croma + petrol (my house is 12 km away from Croma) + time (every time I would have spent 1 to 2 hours waiting for resolution)
I wanted Croma manager to provide a letter in writing that he will fix it on coming Monday, he has denied that also.
I require a refund for the Tablet now.
Thank
Saratchandran
[protected]@yahoo.com
[protected]/76

hi

i have purchased croma tablet from croma centre in mulund after purchased that tab was given problem then i submit my croma tab in that centre and i given them on 2 november 2013 but i am not getting my croma tab till now .

Repeat Incident has taken place with me!! I shop at the Palladium outlet...

THis is completely ridiculous...

Sitanshu
[protected]

I have visited CBD Belapur croma Store. They have offered me Croma credit card.I have applied but till today i have not received the card. Suddenly on 12th Sept 11 received sms stating there is an outstanding needs to be cleared by 2nd Oct 11.Team tata please check and confirm.


Regards
Shailesh
[protected]

I was offered the TATA Croma card at the juhu Croma store. After accepting the offer, have received several calls for confirmatory checks. Even a person showing up at my door step. But the card has yet to be delivered. When I visited the same store and inquired about the card, i was told to look it up on the net. It's a shame; very shoddy job by the TATA Croma team. I do not feel like shopping in Croma again!

Solo

Take it to the Nearest Outlet, Call them Phone: +[protected]

Hello sir,
My Croma Pen Drive is 16 GB & Manu. Date : 2/2010
My pen drive is right protected that's why i am not able to use it.So, i wanted to replace this pendrive.Please do consider on my request.

Thanks and Regards,
Mayank Valani
(Bhayandar - Mumbai)

i agree this Croma products are bad, they work for only 1 year after that it got damage, other product gives 2-3 years warranty and this guys dont even give any warranty please band this croma products as soon as possible,
all my Indians friends dont buy croma products please jaago. grahak jaago