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Croma Complaints & Reviews

3.8
Last updated Mar 19, 2024
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Croma reviews & complaints page 99

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D
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

croma 1 ton window ac

Address:411031
Website:Croma services pune

I bought ac croma 1191 from aundh store on 28 march 18 and it was fitted on 2nd april by ur fitter but too much vibrations were coming from ac then fitter told that it will be ok in 1-2 days but it still continued then i called and complaint but the problem still persists and i called again to customer care but no response was there from ur side so...
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shailesh91
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I felt fraud from croma

Address:Mumbai City, Maharashtra, 410210

I purchased an air cooler from croma kharghar Navi Mumbai store. When I purchasing air cooler the store salesman told me this is a 55 liter cooler but after I got delivery and that time I checked this is not a 55 liter cooler this is 35 liter cooler.. So I was go back to store and told all story about salesman mistake that time store manager said me I couldn't help you about this product if you want to return the product I will give you your...
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shivangvyas2008
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

croma washing machine, under extended warranty, not working

Address:560035

I had bought croma washing machine 'croma w/m tl 6.5 kg fa craw1200' on 2nd sep 2014, it had 2 years warranty, plus i had also paid for 2 years extended warranty, that means its still under extended warranty.

Since last few months washing machine had facing lots of problems, its not working at all now. I have tried to contact croma support, but no response since last 11 days.

I am attaching here, washing machine...
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Ravish chandra1
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivered freeze is damaged

Address:Bangalore, Karnataka, 560094
Website:www.consumercomplaints.in

I bought a freeze at 31st march 2018 from croma shop which is located in new bel road bangalore. Freeze has delivered 1st april 2018 to my room. Later when i have checked freeze then i found that glass of milk zone inside the freeze was broken.
When i informed to the croma shop via call they said i am busy please call after same time later i tried to call but i was unable to reach them, then i went to the shop myself and i found they...
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sachinverma8819
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

installation issue

Address:Mumbai City, Maharashtra, 400079

I had purchased ac from croma ac on dated 29.03.18 product delivered on dated 29.03.18 and they had committed that ac installation will be free within 2 working days.

5 days passed and still ac is not installed by them after lot of phone calls and mails today mechanic come for installation and asked for money.

Croma is cheating the customer and this kind of services will close the store soon.

Croma...
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shamadisri
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complain no sr04041800090 - samsung galaxy s9 plus purple 64gb

Dear sir,

I would like to bring to your kind notice that i have made a purchase of samsung galaxy s9 plus purple 64gb from croma.com on[protected] where the said product was supposed to be delivered to me by[protected] but till date i haven't received my ordered product after making numerous calls to croma customer support on [protected] and also mailed my concern to them i did not receive the product yet.

Kindly...
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Swati8899
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in installation

Address:110018

My product has delivered today and supposed to installed today itself as commited by store staff. I tried to contact him 25 times nd finally he said it will be installed before 5 o clock dn 6 oclok when i called he said wait till 8 o clock. Now whn i contacted him he said it is possible only tomorrow. As he cmmited about installation by today i took leave from my offfice. I am very disappointed with this unprofessional behaviour of croma...
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tcs201950
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

aircon need to repair against extended warranty

Address:Ghaziabad, Uttar Pradesh, 201011

Hello,
I purchased air con with extended warranty for 2 years.
Now aircon need repair, i booked an complaint on 15 march.
But engineer saying that need claim id,
Customer support saying already send to engineer.
Engineer saying "not received any thing from office - claim id"
Looks like create a loop just to make fun of customer.
Already sent multiple mail to take proper action but "no support".br...
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Manoj Nagpal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

this is not a complaint but my experience with croma customer support

Address:560094

I hesitantly had purchased a Croma Television 3 months ago as I compared it with much bigger and better brands like Samsung, LG, Sony and Panasonic.

Looking at the Price I do agree that I compromised on the picture quality when compared to the other brands.

I thought over a couple of days and took a plunge and purchased a Croma TV.

Within 3 months the TV stopped working and I thought to myself...
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Sana Solanki
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty product ( xiaomi redmi 5a )

Address:New Delhi, Delhi, 110017
Website:www.croma.com

Subject: FAULTY PRODUCT

Dear Hi Team,

I recently purchased a (XIAOMI Redmi 5A (3GB+32GB) Grey ) from (Croma +rohini west metro station Rohini Unity one). I have enclosed a photocopy of my receipt for your reference. Unfortunately, the item does not function at all, I have read through all the details within the accompanying instruction (manual) as well as worked through the various trouble shooting methods...
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Swayog
from Solapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service not available after warranty

Address:Mumbai City, Maharashtra, 400030

मी दिनांक २५.०७.२०१७ रोजी croma सेंचुरी भवन, प्रभादेवी येथून croma power bank 10400mah, model no. Crca0065 खरेदी केली होती. ती खरेदी करते वेळेस तेथील customer executive ने असे सांगितले होते कि इतर कंपन्यांच्या तुलनेनी...
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Luckybharti
from Kasganj, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

repair of split ac 1.5 ton

Address:New Delhi, Delhi, 110089

Sir i was purchased a split ac volume 1.5 ton from croma store kamla nagar delhi last year.in this regard it was not in running condition and i had complaint many times in customer care but no action has been done by service centre or repair unit of croma. Product is on warranty period please exchange it or either i will take legal action against ur company...
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Dilipranay
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ipad brought, discount promised not accounted and refund of product is not getting processed

Address:Bangalore, Karnataka, 560102

I brought an ipad 128 gb on 5th evening at 9pm from croma whitefield (Boring road) for a birthday present for my son.
I was offered a hdfc discount (Cash back) of 5k in case i swipe the hdfc card and take the emi option, i agreed for it and was send to another croma centre in marathi along with a supervisor for the card swipe.
I had wry clearly discussed with sales representatives "abrar" that to ensure that i get the 5k back...
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Nidhu Arora
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about fully automatic washing machine

Address:110032

Hi, sorry to say but my first experience is very bad with croma. I had a complaint to customer service regarding automatic washing machine for repair before 5-6 days n according to cce agent will come within 3 working days but still no any response even no cce attend any calls and even i had a experience with same time from other brand and there is quickly positive responses but very bad experience with the brand of croma. Please suggest....
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nawrathminda
from Ahmedabad, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

issued me a intra-state bill instead of inter-state bill

Address:737121

Respected authority,

I am a loyal customer of Croma limited. Recently on 29th December 2017, I bought a Dell laptop from the Himalaya Mall in my company name located at Gangtok, Sikkim 737121 giving my GST number. As a thumb rule, intra-state supplies attract SGST + CGST, and inter-state supplies attract IGST. In spite of repeated reminders to the store manager and the store executive to generate me an IGST BILL, they charged...
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md qaiser reza
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud installation team from croma

Address:New Delhi, Delhi, 110017

May i solicit your kind help so that this case of mine gets resolved through proper channel

I had brought a split ac of 1 tonne from the croma store at select city walk, new delhi.

I had purchased it on 02.03.2018 (Friday). My invoice number is sla[protected].

The installation guy was unprofessional right from the beginning.

He called me up on saturday to enquire what all i needed,...
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Pawan Garga
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulently sell of extended warranty

Address:110017

Hi,
I have purchased hitachi window ac from croma on 02/09/2016 after replacement of their corma ac (Which is totally dump ac). After replacement of croma ac, i have made second mistake by buying the next hitachi ac from croma. I also taken extended warranty cover of 2 years. Now my original 1 year warranty have been expired and i want the service from hitcahi. Now, hitachi is refusing to provide any service as normal warranty have...
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bhumika choudhary
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

croma led tv 22 inches

Address:560100
Website:[email protected]

I purchased croma led fhd 22" tv on 8 jan 2018 from croma-koramangala. When my tv was installed on first weekend of february, it was found that transparent film on screen of tv is not laminated properly and is coming out from one corner. I want replacement of my tv as it is under warranty period. Please reply to:
Bhumika choudhary
Contact no. [protected]
Invoice no. Sla[protected]
Purchase on..08 jan 2018 at 2.44...
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Sandesh_shetty
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

gift card voucher expired

Address:400708

I have croma voucher of inr 8, 000/-, recently when i visited croma stores for some purchase i came to know that my voucher has expired. Is there any way where i can extend the validity of my gift voucher or alternate mode as this is very huge amount for me to let it go...

Request you to please help me in extending the validity of gift voucher at the earliest....
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nsri85
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

multiple issues

Address:122001

Below email sent to Tata as no contact Email ID for Croma. Expecting a response.

Hi Team,

As there was no nodal officer or contact email for one of your operative company Infiniti Retail which operates under brand Croma, hence reaching out the contact email for the parent companies.

Apologies for reaching out to you but did not had any other option. Contacting the official number [protected] is...
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