Croma Complaints & Reviews

My sony headphone MDR-ZZ110AP BLACK (Sr. no. P95483221G) was not working hence I had given it to the company back for repairs. I could not collect the same later and so I had sent my friend to collect it from Croma. But, the manager of croma did not issue it to my friend. I had visited the same store recently but the manager was trying to show as if the company cannot do anything and they were not aware about the whereabouts of my product....

Last week I purchased a Croma fully automatic washing machine and a Samsung led 43 tv from Kothrud branch pune. When the person came in for installation of washing machine both o[censored]s found out that the pipe was leaking and promised me to replace it. But it’s been a week and there’s no response from that person and Croma itself. And the Samsung led tv while purchasing it a person by the name Raj suggested us to get the Airtel dish connection...

2 week ago i purchased a water despencer from croma preet vihar. They told us if there are any defects or any faults in despencer you can easily replace it with in 2 years. After two days of purchase the normal button of water nozzle gets stucks and all the water came out side. I called to croma regarding this and they send their technician. They opened the despencer & checked and they also found same problem. But after set up all the three...

I bought this powerbank and has been using it often along with another powerbank.
This powerbank was sent back with my helper 1 month before the warranty expired because it started to tear from the sides.
They sent it back with him saying that it’s a physical damage and cannot be exchanged.
When i returned from my overseas trip i began to follow up with their resolutions team, but they kept buying time and saying...

On 14 sept 2018, bought samsung microwave mw7000k, 15th sept (Yesterday) demo & installation done. After that, found numerous scratches in turn table in this fresh newly purchased item. Contact with croma store phoenix mall chennai. Kindly replace the entire microwave item since defective. Croma is like reputed one. Kindly take action else we would take some actions. Hoping that you deliver good customer service and satisfaction.
Sumathibr...

Purchased one plus 6 in your borivali outlets, that time vodafone exicutives in your outlets given me sim and told that this sim is free there is no any changes, i refused several time than he requested he got taget please help, and promised me if i activated than it will charchable, but i am not activated, now vodafone sending me bill and not agree to cancel the sim, i am all ready 4 activated vodafone no. This is very bad to say croma like...

We had purchased panasonic led 165cm th-65fx600d on 31st august, 2018 from infiniti retail limited trading as croma retail, mumbai - phoenix-a027. The engineers while doing the installation found that the tv was defective and they said that it would be replaced with a fresh piece. After that panasonic service center engineers came took the inspection of tv as per their procedure and now 15 days have passed we are still waiting for the tv....

Purchase of dell laptop and microsoft office home edition lifetime package was done on 12.11.17. The croma person of growels 101, kandivali created new login id and password for microsoft sign in. Later when asked for sign in details he says he forgot password and not able to recover even. Till date i haven't received password. Kindly help me in this matter, my law exams are close and i am not able to access microsoft office....

I had purchased above fridge from croma store pacific mall ghaziabad on 02.8.18 which was delivered on 02.09.18 and installed on 03.09.18. After installation i am observing following:
1. Cooling of the fridge is not effective.
2. Color ordered was not delivered.
3. There is provision of two vegetable tray whereas only one delivered.
4. No ice tray keeping provision.
5. There is scratches in body during transport.br...

Dear sir

I was billed lg 55 inch tv at croma anna nagar store and he was issued bill copy and tv will be devliver from their goodown with in 24hrs said.

And i was received lg 55 inch tv at 3.30 pm on 6-sep-2018 and 4.30pm
Lg instalation call received and lg instalation staff was reacehed at my
Home open the tv box and switch on and the screen right side bottom corner
Big puched mark inside...

I had purchased the above said washing machine in 2014 and it had a complained and i had raised a service request on toll free no [protected] on 05/09/2018 and the service request was registered and i received a notification. On the same day afternoon two boys comes to my house of the age group of around 18 to 20 years very shabbily dressed and so i asked them for an identity card. They were not able to produce anything however i permitted...

Croma 124 cm 49 inch uhd el7342 ye smart tv main croma se purchase kiya tha but installation ke time muze uske back side main screen or back cover main gape dikhai diya. To maine complient kiya. Croma se phone aake vo log bolte hai sir ye model discontinued ho gaya hai ye model ke ye issue tha. To ye log sale q kar rahe hai. Ham log india ka brand samjke trust karke agar koi chiz le rahe hai to aisa cheat q? Discontinued model hai to sale...

In February 2018 I pre booked few gift cards from Malad croma store palm court complex while placing order I sent them advance cash as bank transfer to book the order next day got a call that I need to do complete payment so that I will receive my gift cards asap so I made full payment of 1.5 lakhs but didn't got response from them for at least 10-15 days always told me there is some issue in their store so delivery will be delayed being...

I have purchased the whirlpool washing machine on 18th of july in croma shop at prozone mall Aurangabad. I have paid full amt on same day and they assured me that the product will be delivered within 2-3 days. But still i have not received my product they said that the product is out of stock.I have also make complaints at croma customer care but still no reply from their end. So kindly help me in this regards....

Sir,

I had purchased an ac from croma store, please refer the bill attached.

I just want to update the name in invoice from
Amit puri to my company name c/o amit puri
As this is the requirement of my office, but croma customer service and store manager denies to do so.
Change of the complete name is not valid/legal, but this is updation of name.
Existing name will still be part of...

This is to inform you that i had purchased 1 no. Whirlpool washing machine model bl ws 7213h grp360 from tata croma rajouri garden 110027 on date 1.12.14 vide invoice no:slf02a[protected] dt 1/12/14. I had also paid for extended warranty for the fore said washing machine for the period of 2 years from 1/12/16 to 1/12/18.

Unfortunately, i had a problem with my washing machine where i was getting e1 error on the panel for which...

I have booked panasonic 32 led tv from croma store, infinity mall, link road, malad west, mumbai on 12th august, 2018. Till this date the delivery of product is not given, inspite of several complaints on customer care number and by e mail, there is no response. Every time and every day new person give variety of reasons for no delivery of led tv. Such as bhivandi godown is huge and it takes time to search location of tv, etc....

Respected sir, i have purchased many tv, ac electronic products from croma, aurangabad, maharashtra shop. Invoice no sla[protected] of 4, 15, 829rs which includes samsung led 55mu6470uhd/4k on 15/10/2017. Suddenly led tv is not working since last 15 day. I have complained about it, samsung service engineer came and broken the back cover of tv and diagnosed the problem of mother board. He was not efficient person and also damaged tv part....

I placed my fridges order on 15th aug 2018 at borivali west croma center. I was told delivery of the product will be done in one day if i bill immediately which i did and next day delivery was written on my bill as well. However support staff later said there are no product in warehouse and so delivery will be done on tuesday (Today). Now i am getting messages that product will be delivered on 23rd aug that is thursday which mean the product...

Yo u have sold me a redmi y2 on 29/7/2018 which is a defective phone. The battery is draining and requires recharge after every 4 hours. I was told in your store that this is a common complaint. You are called upon to replace it at your costs immediately to avoid further action against the directors. My cell no is [protected] your invoice no is sla[protected] croma oberai mall....