Croma Complaints & Reviews

I had purchased a washing machine from bandra branch & gifted the same to my house servant, the invoice is in name of jaya anil kadam, however from he day of the company person giving doing the installation & demo the machine was faulty and did not operate, thereafter the company sent many technicians several times to check the machine but the machine did not work.

My complaint number being bof190618fs00777, i had followed...

Dear
I am very sad that my croma led tv again and again creates problem some time sound is increase and some time decrease. But after few days some technician repaired. After repair the display show only line again technician said it will replace not repair. Its hurting by croma service and not resolved approx 7days. When i called custmer care daily they are also said that we will reach tomorrow but not appear how to believe that please...

INCIDENT DATE[protected]
I was going to CROMA, chandigarh for purchasing Laptop. I selected a Laptop and Paid, but They cheated me... Show me a other product and giving a other...
so, I want them my money back. they said we return ur money and gave me a void sale of receipt...and they told me that ur money will be back in 1 week...
but still I m not getting my money back...and they said you talk to ur bank...
br...

I purchased lg v30+ mobile from croma showroom, citywalk mall, new delhi.
Its performance is worst than the worst
Battery drains too quick.
Gets heated too much
Camera quality is not same as they had shown in the sample moblie in showroom
For this i called lg customer care.. They told me to go nearest service center which was 180 km away from my city
But such a hot summer i went there and they dont...

I purchased an hp deskjet printer on 17th june. The wrong model was delivered to me on 18th. The same was returned. Yet again a wrong model was delivered to me on 19th was returned. Since then i am waiting for the correct model to be delivered to me. Every time i call up the customer care they give me false dates and confirmation the same will be delivered. I am extremely unhappy with the service of the store. Henceforth will never make any...

Dear concern,
I have bought a symphony air cooler from croma ghoddod road surat store in last month.
I have raised complain many times but issue is not resolved yet.

Please arrange exchange of product or i will rase my issue through social media.

Also i go to consumer forum for this type of cheating.

regards
satyendra Rajput
mob [protected]...

I have a gift card of rs.2000 and now as per croma customer care it's total waste because it expired and i can not redeem that balance anywhere. I know that croma can add rs.500 and activate card which they did earlier but customer care is not ready to help. It's not a less amount and definitely not charity. I am ready to recharge more or i should atleast get refund of 2000....

Have purchased a ac from croma center with 2 years waranty, last 2 days i have faced problem with my ac. I have registered a complaint against the problem with croma. But they replied the technician will attend this problem on tuesday. Its very strange to hear that response by onsite. 4-5 days for services. I am humbly request you to pls look into the matter & help to resolve this problem by asap. Your support will highly appreciated. Complaint...

I complaint twice for the same thing, I purchase my TV from croma on 24/6/2017, there is a patch thing on my TV and the volume is always displayed on screen, when we low the volume of the TV, its automatically came on 100, please resolve my problem ASAP, whe your executive came he only change my cable and he did nothing. I face same problem again, i called oir customer care but no one answer the call...

I bought one Croma make 1 Ton AC split AC from sector 29 Gurgaon on 9th June 2018.
It was delivered on 10th June 2018 to my residence.
I got a call asking me to inform what time the installation team should visit on 11June(Today). I told them any time around 11AM.
Since morning we have been waiting for installation guy.
No phone call no news despite complaining twice on phone [protected].
Please inform when...

We online purchased philips sp8000b from croma. They delivered in 3 days. But after plugin the speakers they didn't work. We called croma regarding this issue but everytime they told us technical guy will call us soon.
They also send the guy from philips
Service centre but that person also told us that this piece is defective. We asked croma to replace this product or refund our money back (As the product is defective) they...

I have bought a whirlpool refrigerator from chroma (Vikrampuri kharkhana, hyderabad) last year and had a warranty of 1 year (Ie. Till 02 jun 2018) and extended warranty of 2 years.
I had lodged a complaint for the above said refregerator on 31 may 2017 to your customer care and have been continously calling the customer care for the status, but every time they said the have lodged a complaint request to whirlpool and technician will...

I bought two ac’s from #tata #croma ambience gurugram

On 6th may 2018 purchase made

First complaint : 7th may 2018, 10th may as display was missing when installation team came we reported the matter to customer care. Inspite there being an issue and installation not complete the guys wanted us to sign the installation sheet. I believe you guys have got lousy third party installation guys.

13th...

I have purchased a Microwave Oven from Croma Koramangala (SAMSUNG 28 LITERS MC28H5145VK/TL CONVECTION MICROWAVE (BLACK)) Bangalore on 03.06.2018 and it got delivered on 04.06.2018. The box was sealed and hence we did not bother to check anything. But when the delivery guys left, i took the microwave out and could see there were no accessories provided along with it such as Wire rack/ Crustly Plate/ Multi Spit and Quick Guide Label.
br...

I purchased a croma split ac 1.5 ton from croma, rajouri garden, new delhi on 12th may 2018 and scheduled its delivery on 21st may and installation on 22nd may 2018. Accordingly, it was delivered and installed as per the dates.

However, on opening the box the ac remote was found to be broken and an immediate complaint was registered online, i. E. On 22nd may 2018. I got no revert from them. Next day morning i. E. On 23rd may,...

Croma mobile number - [protected]
Invoice number - sla[protected]

I moved to noida on on 27th may and on same day i went to croma, gip noida and purchased a split ac as the heat was just too much and kids were struggling to rest, leave alone sleep.

They said that it is not in warehouse and delivery will happen on 28th may, installation by 29th (As that is the sop). Now my wife and i have been calling...

We have brought a croma ac last year and have two year extended warranty. We have been continuously chasing your customer care from the last 15 days for ac service but no proper response have been received. Every time they said our technician will reach tomorrow and issue new complaint no. This is very pathetic service experience with croma product and we will definitely not suggest anyone for buying croma products.

Lalit paliwalbr...

So the worst decision one can make is to purchase a croma led tv..in just 2years (Average usage) the entire back light panel is gone.. And the tv screen is completely blank when switched on.
We have been following up on the issue since more than a month now, since the tv is on extended warranty period.. We were told we may either get a replacement or a credit note of the tv value. This was told to us almost 2 weeks ago and till now...

It is extremely disappointing when a company like tata croma gives such poor service to its customers.
I purchased croma powerbank from croma retail store - phoenix mall on[protected]. On 17th may 2018, the device blasted. The electricity was not on and it blasted on its own.in the process my clothes got burnt, i got minor burn injuries but left me traumatized mentally. I was just saved by god’s grace. Now when i contacted croma...

Hi,
I have not received proper service from your croma store, kandivali west. While booking the air conditioner on 22nd of may, 2018; it was the concern persons commitment that the ac will get installed by the next day. But, on top of it what i received was wrong compressor.
I ain't got any technicians call. And from today that is 24th of may, 2018 time 5:28 i haven't received any call or msg from the store. And the store person...