[Resolved] Croma — Non resolving reoccuring manufacturing defects | |
Ihave purchased a refrigerator from Sion Mumbai on 16 Jun 2014 for an amount Rs. vide croma invoice no. against 04 years warranty. After 2 month (Approx) the heavy short circuit has been expeirence in the product due to that the main supply breaker of the house along with subbreaker tripped off. After compalint the croma technician visited and told that the the lamp filld with water being lighting ckt in the pessimisms of ice chamber. I insisted that did it may resolved on pmt basis. He replied that no, it will happen again and again. It is a manufacturing defect. I insisted to give in writing and recommend for product replacement but he didnt, telling that instruction from Croma not to give in writing such type of recommendation. I am experiencing such incident after 02 - 03 month frequently Was this information helpful? | |
Aug 20, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 28, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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 3 Comments | |
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Dear MI Ansari, ,
Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Dear MI Ansari, ,
Thank you for your feedback.
At Croma, our customers are most important to us and it is our constant endeavor to ensure complete customer satisfaction.
If you wish to get in touch with us for any purpose, please feel free to call us on[protected] or just SMS <CROMA> to 56677 and we will call you back.
Thank you,
Team Croma
Thank you for your feedback.
At Croma, our customers are most important to us and it is our constant endeavor to ensure complete customer satisfaction.
If you wish to get in touch with us for any purpose, please feel free to call us on[protected] or just SMS <CROMA> to 56677 and we will call you back.
Thank you,
Team Croma
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Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma