Croma — not giving proper service

Address:New Delhi, Delhi

i have bought my croma mobile on 2 may but after 20 days it itself got its display damaged and the company is saying that it will take 15-20 days to repair but at the tie of shopping they said that wahatever the cause it will took only a week or less even when i took my mobile to them they said that they will call e next day but it has been 5 days they dint give me a call too...so help me
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Croma customer support has been notified about the posted complaint.
Jun 03, 2014
Updated by amitabh goyal
product description-croma m/phn 3g/wht crcb2249
my details--

mobile no.-- [protected]
e-mail id-- [protected]@gmail.com
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i have bought my croma mobile on 2 may but after 20 days it itself got its display damaged and the company is saying that it will take 15-20 days to repair but at the tie of shopping they said that wahatever the cause it will took only a week or less even when i took my mobile to them they said that they will call e next day but it has been 5 days they dint give me a call too...so help me
Dear Customer,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,

Team Croma
plz do as fast as you can
Dear Customer,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We have escalated this issue to the concerned team and we will get back with the closure soon.

Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.

Sincerely,

Team Croma

croma tablet touch not working properly

we have purchased Croma tablet one and half year back but now its touch is being malfunctioning. its touch is automatic working so we cant use this tablet. so please let me know the service center for repair the same

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