[Resolved] Croma — Product Quality not upto quality standards | |||
I have taken a croma split ac in aug 2013 with 2 years warrenty.and after few months it started water leakage. I called customer care they sent their executive.He came and check and said now all ok but after 2 days leakage again stated and same process going on from last 1 n half years.Now i complaint almost more than 25 times for same problem but noone is bothered.Now warrenty comes to at its end after that they must deny for entertainment of my problem.Plz do somrthing. I want croma exchange my existing ac or extend my warrenty. Was this information helpful? | |||
Aug 13, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 28, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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4 Comments | |||
Comments
Dear Shivam,
Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
Our Croma Care representative will get in touch with you shortly.
Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
Our Croma Care representative will get in touch with you shortly.
Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Till now, there is no solution...n no call from ur executive regarding this.
Worst service ever...
Worst service ever...
Croma Customer Care's response, Apr 28, 2020
Verified Support
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.
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Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma