Submit a Complaint
Claimed

Delhivery Complaints & Reviews

www.delhivery.com
1
Updated: Jul 4, 2026
Complaints 3873
Resolved
525
Unresolved
3348
So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Delhivery

Having problems with Delhivery?

File a complaint and get it resolved by Delhivery customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
Delhivery

Delhivery reviews & complaints page 11

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
anil1993
from Hyderabad, Telangana
Dec 29, 2020
Report
Copy

Goods not received

I have shifted my home furniture and clothes from Thane to Hyderabad
on 8 November 2020 using Delhivery service. they delayed delivery by one month. even after that only 13 out of 14 bags are received. one bag is missing, I raised complaint with them and connected with many person, they are not responding now, I tried different contacts. they block my number or do not lift call.

it is a VIP suitcase containing full of...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Anubhav a
from Delhi, Delhi
Dec 26, 2020
Resolved
Report
Copy
Resolved

Want the shipment to be delivered by today

[protected]awb number. Dear Sir/Mam,
I want to know about the status of my shipment number[protected]. From last 8 days status is showing that it has left greater thane for Gurgaon. Please update the status and delivery it as soon as possible. Every day expected delivery date is getting postponed by a day. When I mailed you got response from your side that it will be delivered to you soon in two days. But still it is getting...
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
S
sailajachandramouli
Dec 15, 2020
Resolved
Report
Copy
Resolved

My package is not delivered but status is marked as delivered

AWB[protected] is tracking number. Though package is not delivered I received a message that its delivered on 11th Dec. I've raised query using customer care immediately but there is no response till now....
Helpful
8 other people found this review helpful
8 found this helpful
2 Comments
Report
Copy
H
Husain Shakir
Nov 13, 2020
Report
Copy

Complaint About Pickup Guy

Hello,

I have placed my order thru SHIPROCKET selecting your service from options and that is my mistake i think.

Your guy today called me and i was in bathroom so i missed his called and in under 2mins i recalled him and he said that now i can not come to pickup the parcel as i have gone from that place as you have not received my call.

I argued with him regarding how far he can go within 2 mins...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
manoj_bagoria
Nov 13, 2020
Resolved
Report
Copy
Resolved

Shipment from Decathlon opened before delivery in the transit. AWB 15919369290

AWB [protected]

Shipment from Decathalon received today 13, Nov, 202010:50AM, the cardboard box was opened from below side. I was unable to notice while receiving it. But when i tried to open it, the tape was already removed and box was torn from below side. The original packing of clothes was not found inside.

It appeared like clothes were taken out, tried and repacked. Clothes stuffed in clumsy manner from...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Dileep15
Nov 7, 2020
Resolved
Report
Copy
Resolved

Delhivery The Wishmaster is not picking up the product

My order[protected] was accepted return from seller as well as flipkart and the return was pickuped by yesterday 1.30 pm by delhivery execute after that execute enter the wrong serial number while return process after that they call back and said your return was not accepting and ask to call flipkart what will i do they made a mistake pickup status also closed because delhivery opponent the person who don't even know where is serial number...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Bishal01
from Jasidih, Jharkhand
Oct 26, 2020
Resolved
Report
Copy
Resolved

Delay in delivery TO- 2438117727646

Tracking ID[protected]

It's been 4days since the status is showing pick up, there is no change whatsoever in status, I have contacted the seller they already shipped.
It's really urgent, I m in need of it, kindly see to it, don't be like post offices, from next time on I won't recommend my sellers to choose delhivery as courier service if I have to go through hassle like this in order to get my package....
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Honey Pandit
Oct 11, 2020
Report
Copy

Report complaint about field executive and abusing

Address: Rithani meerut uttarpradesh

Sir apka ek field executive mujha phn krta h khta h ki ma apka shipment point pa nahi aa sakta or app apna shipment point sa 5 km dur ajao or fir khta h ki kal la lana delivery fir agla din abusing language use karta hai or mara pas uski sare recording hai uspa sakt sa sakt action la or mujha btaye mai apko 2 din ka samay deta hu varna mai police complaint fir karaunga mara pas uski sare call recording hai...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
deeptitejwani
Oct 9, 2020
Report
Copy

Remittance not received

We have not received remittance amount from Delhivery in our bank account since August 21st.

Delhivery logistics company collects cash from our customers which is not deposited to our account.

Delhivery logistics does not share relationship manager's number with its clients.

Delhivery logistics is not replying our email in this regard....
Helpful
Found this helpful?
2 Comments
Report
Copy
K
kulpandey
Oct 8, 2020
Report
Copy

wrong amount on invoice

I have shipped my scooter from gurgaon to varanasi with lrn[protected] with the help of your executive ujjwal sawarn. As per our discussion total change would be 2400/ including all the taxes.

As per requirement i have mad the 2000/ advance payment through google pay (Receipt attached) but i received the scooter deliver person asking for 1209/ and give me invoice accordingly.

Total i have paid 3209/- to get...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
S
Sanjib Behera@2020
Oct 6, 2020
Report
Copy

Why my order is showing in transit for return

I have ordered a product and till 5/10/2020 there was no problem but today morning I saw that my product is in transit for return. Why???? I have neither returned it nor cancelled it. And also the delivery date was 29/10/2020 but it is delayed.
That's not much problem but why it is returned even I have not done anything...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
jaisaditi19
Sep 19, 2020
Resolved
Report
Copy
Resolved

Delivery not attempted

From 4 days it was showing out for delivery. On the very first day i received the call from delivery person and he said that i am somewhere else will call you later. After that he never called to ask anything. And now my package is being returned to seller. This is such a poor service and irresponsible behaviour of the delivery person. Awb no[protected]. Kindly look into the matter. And get my order delivered as soon as possible....
Helpful
9 other people found this review helpful
9 found this helpful
4 Comments
Report
Copy
M
MKmayank25
from Imphal, Manipur
Sep 9, 2020
Report
Copy

Lost parcel

Hello Sir
I am Mayank Khairwar. 26 Aug 2020. I booked one parcel from agartala to indore delivery from Delhivery. After 10days I recive our half parcel and half is losted by delhivery. Right now delhivery not help me to find my parcel no customer services available and not any one is come in my contact after complaints my complaint Ref nu is 8013156...
+1 videos
Helpful
4 other people found this review helpful
4 found this helpful
6 Comments
Report
Copy
A
Anand Kotagi
Jul 28, 2020
Report
Copy

Regarding Parcel delivery with AWB 2829213769894

Address: PLOTNO2 KEDAR KRUPA 1ST FLOOR SAMPIGENAGARNEAR, NEAR RAIL NAGAR VIDYANAGAR

With respect to above cited subject the material reached hubli godown on 24th of July 2020
Till today they have not delivered the parcel

So kindly look in to this issue...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
AURO KUMAR MOHANTY
from Bargarh, Odisha
Jul 21, 2020
Report
Copy

Cancellation of my order

Address: Delhi

I ordered realme xt from realme.com. Then, after i cancelled my order even. Realme.com displayed that the order is cancelled. Delhivery.com also displayed it as returned but when i tracked my shipment, it displayed that it had reached bhubaneswar, the neighbouring city of cuttack. How is this possible when i cancelled my order??? The customer service is just awful. So, please delhivery cancel the order as i'm not gonna receive that......
Helpful
36 other people found this review helpful
36 found this helpful
3 Comments
Report
Copy
A
Apurva Pimplapure
from Mumbai, Maharashtra
Jun 12, 2019
Resolved
Report
Copy
Resolved

customer service

Delhivery customer service is pathetic they dont even bother ro receive your call.After 20 attempts finally they received my call i told them to pick my order on specific date they said yes for rescheduling the order on the same day again i called them 15 times then they received my call i have told them they are supposed to pick my order today they said that my phone number was wrong that is why they cant pick my order really bad service...
Helpful
Found this helpful?
2 Comments
Report
Copy
R
rbisht06
from Noida, Uttar Pradesh
Feb 9, 2018
Resolved
Report
Copy
Resolved

wrong product received

Hi,

My name is rakesh, this is in regards to the my order for mivi thunder beats blootooth earphone.

I have ordered mivi headset but what i received is jbl local headset. The payment made on cod. I would request you initiate the refund for the same asap. Courier details are given below:-

Bmp shipment with awb number[protected] & order no.[protected].

Kindly do the needful.br...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Divya pankaj
from Madhugiri, Karnataka
Oct 15, 2017
Oct 9, 2023
This thread was updated on Oct 9, 2023
Report
Copy

return product

Hello,

We did not order anything from thegrid spglobal but we have received the order from delhivery which is cash on delivery. This is ridiculous as this is something bluff. Please refund our money back i. E. Rs.425/-. Please do as early as possible.

Order id no.- 56413

We want to return it again at earliest.

Please let us know the procedure.

Regards,
Divya...
Helpful
128 other people found this review helpful
128 found this helpful
46 Comments
Report
Copy
R
rashu30
from Mumbai, Maharashtra
Sep 21, 2012
Resolved
Report
Copy
Resolved

Poor delivery Service

Address: Gurgaon, Haryana

Dear sir,

I am suffering with a great sense of irresponsibility with the Courier company -Delhivery (Last Mile Courier Service).

i had place a online order to UrbanTouch and my order no is #[protected].

they dispatch the same on time but today i received mail that "Your order #[protected] is pending delivery and the last status with the courier service is "Consignee Not Available". Can...
Helpful
Found this helpful?
8 Comments
Report
Copy
R
ritesh@yadav1
Jun 2, 2025
Report
Copy

Address: Gurgaon, Haryana, India

I placed order on vastrado (clothing brand) and exchange pickup have to pickup by the courier Delhivery but the pickup is not done till now.
in morning the app shows the executive will pickup the item today and same evening the app shows that i was unavailable for the pickup which is total stuidity to me because there pickup agent never responding to call or none of call came to me form there sides.
these problems are done like 4-5 days.
after that the application says your pickup up is cancelled.
now the item to be exchange is worth of 2000 nearly around is stucked
by these two vendors(vastrado and delhivery).
vastrado is not going to exchange till the pickup is not done and now delhivery is not pickingup the item.

so kindly i want exchange of item or return of my money and they can take the pickup whenever they want
Delhivery customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Related businesses

    Real Packers And Movers
    5
    (3)
    Shiprocket
    1
    (491)
    Madhur Courier
    1
    (1077)