So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝
I had booked a pick up from Indirapuram Ghaziabad on August 20th and I have not received it till date to Bangalore 560051. I have been asking them repeatedly about the status of my order but they keep saying that we are looking into it. I have attached the screenshot of chain of emails I started exchanging with them from September 4th till today. They do not call back and are not even refunding my prepaid amount of Rs 183. On September 15th a delivery executive came and gave me a parcel which had ragged torn smelly cloth inside. My parcel was a brand new 2 piece salwar suit and instead I received a piece of rag. I sent it back and raised a complaint again with Delhivery but all they have been saying is that we are looking into it. They said they will return the parcel back to its origin but that is also not done and I even offered to pick it up from the Bangalore warehouse but no response. I have not come across such an ethical service provided who have no sense of responsibility and accountability. Request you to kindly look into the matter and help me trace my parcel.
Delhivery customer support has been notified about the posted complaint.
If I dont get my refund soon from your company, I will see in court. U guys think that u are too smart by duping people with petty amount and think they won't do anything. I will show u your place scumbags. I have managed to gather information from so many consumers. I will show u beggars what a class action suite is. Wait and watch u will pay dearly for not refunding me â¹200/- go beg on the streets with your ### head employees
Delhivery customer support has been notified about the posted complaint.
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Shreyas Nagvenkar
Oct 4, 2023
Your ### company has no resolution, when the intention is to scam what resolution you ### will give. You can't refund â¹200 rs, this shows your parents upbringing how they are theifs. And raised theifs like founders of delhivery
I hope all bad things happen to you your company and all its employees, i seriously pray to God there should be a fire and in that ur employees and the founders due. You ###.
I hope your children and parents get admitted to the hospital and you guys drain your pockets treating them. You ### of a company. Send me your address I will courier you a lock and key shut down your ### hole company. That also I am sure you will return as RTO status and say merchant request. Sons of ### all of you
I had a parcel which Delhivery is keeping it in a the near by delivery hub and its not delivering is since 26th of Sep and i have been trying to connect with the executives and the IVR never connects to the support executive neither the chatbots
Delhivery customer support has been notified about the posted complaint.
Delhivery tracking number:
[protected]
No order recive iorder on February 2023
It’s many months iam very sad order from Memechat.store
Delhivery customer support has been notified about the posted complaint.
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jhoney12
Oct 2, 2023
Account Balance
To proceed with an order, they require you to deposit Rs 500/- into your wallet. I complied and placed an order, leaving my wallet with 412 points. When attempting to place another order, I was informed that a minimum of 500 wallet balance is required. Unfortunately, I can neither withdraw the balance nor place an order. The customer service experience has been quite disappointing!
My order id: (AWB[protected]). It should reach destination by 30 Sep, yet it has not reached. I don't why the hell it is still stuck. It's been 10 days already
Delhivery customer support has been notified about the posted complaint.
I am posting here out of frustration because my package AWB#[protected] hasn’t been delivered since last week. Every morning, I could see it was “Out for Delivery” and then after a few hours it said, “Shipment not delivered as our executive was unable to reach you”.
Is this a bot behind the scenes updating the status or was there actually a human doing it? Because, I didn’t...
Some package was sent by Axis Bank and still it is showing to be at Kunnathunad. Every day estimated date of delivery is getting changed. Not sure when I'll receive the package. Totally frustrating experience.
Delhivery customer support has been notified about the posted complaint.
My AWB[protected]. I have provided all address in details. Pickup agent called me n called missed by me. I called back him within 5mint but that kamchor agent said he went from location too far. Within minutes how can it possible. What is the use of courier service which not provide services in proprepiate manners. Worst service centre n very bad experience.
Delhivery customer support has been notified about the posted complaint.
Recently I purchased few stuff from surat and they provided me with the tracking details. I was tracking the order but it shows pickup pending. Please help me with this. It was a priority order
Delhivery customer support has been notified about the posted complaint.
Within city Delhivery picked up on 14Th September never reached its destination till now..
Address: Bangalore
Food Item parcel was picked up on 14th September, And it was a intercity destination just about 30km distance.. Still it is not delivered.
Please resolve asap
Delhivery customer support has been notified about the posted complaint.
I ordered from nykaa and delhivery was the assigned delivery partner for it. The issue is that on the app and at website the status of my order is showing delivered but I never received it, neither I received any OTP for it. I don't have any information of the delivery person so I can't contact anyone to ask about it. The order should have arrived by 18 September but I still haven't received it even after 2 days, although the status is showing...
I have sent package which contains documents in it and now its showing its lost and there is no response from anyone from delhivery agency and no contact numbers found and its very important document and showing its lost ??? What the hell is happening i am not able to understand
Delhivery customer support has been notified about the posted complaint.
Sir, My Order AWB NUMBER : [protected] has not been Picked up Since the last 4 Days by Delhivery Courier Partner ...So, Kindly Cancel My Order Immediately.
Delhivery customer support has been notified about the posted complaint.
Sir, My Order AWB NUMBER : [protected] has not been Picked up Since the last 4 Days by Delhivery Courier Partner ...So, Kindly Cancel My Order Immediately.
Delhivery customer support has been notified about the posted complaint.
I am writing to express my dissatisfaction with the delay in the delivery of my recent package (AWB ID: #[protected]. It was supposed to be delivered by 13th of September. However, It's been several days past the expected delivery date, and I have yet to receive my package.
This delay has caused considerable inconvenience. I had planned to use the items in the package for a specific event, which has now passed. The lack of communication regarding the delay is also disappointing.
Delhivery customer support has been notified about the posted complaint.
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praveen6557
Sep 20, 2023
Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me Today Itself as Soon as Possible as it is Urgent.
My order has shipped on 7th sept, and it got misrouted on 13th sept. the parcel almost reached its destination. now the parcel is going backwards. I contacted their customer support, but they were helpless. whenever we contact them they always says parcel will arrive tomorrow . even the chandrayan reached the moon within one month, delhivery cant deliver it even it took 10days.
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praveen6557
Sep 20, 2023
Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me Today Itself as Soon as Possible as it is Urgent.
Hi
I placed on order on delhivery on 10th september AWB number[protected]
I was expected to receive it by 14th September. But they have got my parcel misrouted and are not providing correct details. Everyday they update it woll be delivered today but again delay it. Can i please have some action taken on them and please get my parcel delivered
Delhivery customer support has been notified about the posted complaint.
For placing the order they ask you to add money in the wallet of Rs 500/- so i added money in the wallet. I placed an order and after placing order wallet is left with 412 points and when i tried to place the other order it says for placing the order 500 wallet balance is mandatory. neither i can't withdraw the wallet balance nor place an order. Customer service really sucks!
Delhivery customer support has been notified about the posted complaint.
Hi. I have booked a parcel on 12.09.2023 and selected the next day pickup and it was scheduled for 7 am to 7 pm pickup slot. But at the evening, in the app it was auto updated that the shipment was not ready for pick up that's why the have reschedules the pickup next day.. But today also they didn't pickup and i cancelled it and rebooked which was supposed to pickup up today within 7 pm. But again same thing happened. At 6.59 pm...
I hope all bad things happen to you your company and all its employees, i seriously pray to God there should be a fire and in that ur employees and the founders due. You ###.
I hope your children and parents get admitted to the hospital and you guys drain your pockets treating them. You ### of a company. Send me your address I will courier you a lock and key shut down your ### hole company. That also I am sure you will return as RTO status and say merchant request. Sons of ### all of you