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Updated: Jan 3, 2026
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Delhivery reviews & complaints page 11

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S
S.Ghosh.Amp
Sep 14, 2023
Dec 16, 2025
This thread was updated on Dec 16, 2025
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Not picking up package on scheduled time.

Hi. I have booked a parcel on 12.09.2023 and selected the next day pickup and it was scheduled for 7 am to 7 pm pickup slot. But at the evening, in the app it was auto updated that the shipment was not ready for pick up that's why the have reschedules the pickup next day.. But today also they didn't pickup and i cancelled it and rebooked which was supposed to pickup up today within 7 pm. But again same thing happened. At 6.59 pm...
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A
ahails
Sep 13, 2023
Dec 16, 2025
This thread was updated on Dec 16, 2025
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Tracking no: AWB #[protected]
My package has been sitting at my city for more than two weeks but Delhivery is not willing to deliver it. I have not had breakfast for two weeks because the package contains oats, my breakfast.
I have made many complaints but they just give false promises but never deliver.
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Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

Delay in delivery for more than two weeks - Comment #4124009 - Image #0
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    Vikii16
    Sep 13, 2023
    Dec 16, 2025
    This thread was updated on Dec 16, 2025
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    Hi,

    My tracking id is[protected]. On 7th Sep 2023 order has been booked by once card express and while tracking the order it showing as in-transit on 9th Sep 2023 location Chennai and estimated delivery is by 11th Sep 2023.Again i have tracked my order and it shows estimated delivery on 13th Sep 2023, and now it shows estimate delivery is by 14th Sep 2023. But my package as arrived Chennai delhivery facility on 11th Sep 2023. Could you please help me to get my package delivered as soon as possible.
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      S
      Shreyaq
      from Hyderabad, Andhra Pradesh
      Sep 12, 2023
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      Tracking ID [protected]

      The company is not attempting the delivery for this order and is not calling me either.
      This this is 20th time I am having this experience with Delhivery.

      My product is stuck with Delhivery and the delivery executive is wrongfully updating the status as " Consignee Not Available" despite my availability at the location.

      Please look into this as a request.
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        A
        Abhay Nandan U
        Sep 12, 2023
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        Website: one.delhivery.com

        I have already paid for my order and it has been many days since it reached my city (shimoga, karnataka) and they are still not showing any interest in delivering it to me. Even if I go by myself to collect my order they are not giving it to me. This is the worst logistics service I've ever seen. I need my order very urgently and I'm not expecting to lose my paid amount.
        Delhivery customer support has been notified about the posted complaint.
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          A
          Abhay Nandan U
          Sep 12, 2023
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          Website: one.delhivery.com

          I have already paid for my order and it has reached my city. It has been days since my order has reached my city and still they are not showing any interest in delivering it to me. Even they have not provided any helpline number for inquiries. They are just pushing the delivery date. If I go myself there to collect my order, they are not giving it to me.
          Delhivery customer support has been notified about the posted complaint.
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            A
            aum3636
            Sep 9, 2023
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            There was some serious issue regarding to Delhivery Service for Package delivery. They msg and OTP more than once but don't delivered the package, so that case scenario I lost my consignment and important meeting for waiting delivery but they could not delivered my package, I lost about $5k-$9k for waiting package.
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              S
              Sanchayita Purkayastha
              Sep 7, 2023
              Resolved
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              Address: Hyderabad

              I have a package order ID #[protected] which arrived in Hyderabad (the final destination) on 31st August. Everytime I track my package the site shows delivery in the next day, they keep on rescheduling it. I have also raised a query but the customer care service is so poor there's no response. Even when u call the customers care number on the website it just ends the call without assigning you with any agent. Very poor customer service. I also couldn't find the contact of the courier facilities in Hyderabad. The package is very important and it's delay is causing me immense inconvenience. I really want it to be delivered ASAP
              +2 photos
              Sep 10, 2023
              Complaint marked as Resolved 
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                S
                SumitKumarJha1111
                Sep 6, 2023
                Sep 6, 2023
                This thread was updated on Sep 6, 2023
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                I send a document to my company it is a factory and the excuative of delhivery is unable to reach that place how it is possible.is even your executive taking my parcel.
                Delhivery customer support has been notified about the posted complaint.
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                here is it the proof worst service delhivery can be faster if i sent it through pegion.

                Delhivery Executive is unable to reach for last 5 days - Comment #4122502 - Image #0
                Delhivery Executive is unable to reach for last 5 days - Comment #4122502 - Image #1
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                  S
                  Sanchayita Purkayastha
                  Sep 6, 2023
                  Resolved
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                  Address: Hyderabad

                  The shipment is delayed for a week, everyday the app shows that delivery will happen the next day but that day never comes. Not even getting any response from support team.

                  AWB #[protected]
                  +2 photos
                  Sep 10, 2023
                  Complaint marked as Resolved 
                  Delhivery customer support has been notified about the posted complaint.
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                    A
                    Anupama Raj
                    Sep 5, 2023
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                    I had placed an order on Aug 8th after which the status was marked as "Delivered" on 25th Aug. But I have not received the package yet. The AWB no. Is [protected] and the order id is S[protected].
                    I tried calling the support, raised a ticket on their app and also contacted the delhivery agent who usually does my delivery but nothing helped. I've been behind this issue for all these days but I did not hear back from them yet. I humbly request you to help me resolve this issue. I hope that you will be able to help me. Thank you.
                    Delhivery customer support has been notified about the posted complaint.
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                      Anupama Raj
                      Sep 5, 2023
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                      I had placed a prepaid order on 8th August after which the product was marked "Delivered" on 25th August but I have not received the package yet. I tried contacting the support team and also raised a ticket in their app, but have not received any proper response yet. The AWB no. Is [protected] and the order no. Is S[protected]. I humbly request you to please help me resolve this issue as I've tried every other possible way. I also tried contacting the delhivery agent who has delivered my previous orders, but nothing helped. Please help me get my package.
                      Delhivery customer support has been notified about the posted complaint.
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                        S
                        Shariq Husain
                        Sep 3, 2023
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                        Address: https://www.delhivery.com/

                        I have not yet received my shipment with order numbers [protected] and [protected]. These orders were prepaid, and the delivery person assured me that they would arrive by tomorrow. However, it has been almost 10 days, and I still have not received my orders, which have a total value of approximately 10, 000 rupees.
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                          S
                          sreelakshmivishnu
                          Sep 2, 2023
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                          Address: Delhivery, Haripad

                          Delivery agent not delivering product... Estimate delivery date was 6th august... But they are not delivered till...the update shows delivery attempt failed and to be re attempt.. But no delivery attempt was made by them...always changing estimate delivery date...please deliver it...
                          Customer name - Prasanna lakshmi
                          Tracking id - [protected]
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                            Aishwaryaaa84
                            Sep 2, 2023
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                            Address: Bhimtal, Uttarakhand

                            I live in a remote location in Matial, Uttarakhand. There is a nearby shop where I always get my online orders delivered. Delhivery’s delivery agent cslled me n said he has reached the shop n asked me to give him the otp. However when i later went to the shop to collect my order, i came to know that he had never arrived. Upon calling him, he gave several excuses. It has been 3 days and I haven’t received my order. I can’t complaint anywhere because he took otp from me. This is absolutely a fraud and I want to file serious complaint against the delivery agent. His number is +[protected] Devendra Negi
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                              R
                              Rahul6342
                              from new delhi, Delhi
                              Sep 2, 2023
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                              Address: C-28 SULTANPUR NEW DELH- 110030

                              I ordered 2 shipments on the 23rd August. Out of which one order was delivered (D-Tan Face Pack) to us. And the second shipment which is worth Rs 1040 was marked as Delivered. When i was out of Delhi for some time and as soon as I saw on the app that the shipment has been delivered, But i did not received my second shipment and without any information by the delivery boy marked as delivered. and also updated without OTP.

                              So Delhivery team has fraud with me.

                              And when I talked to your ground team regarding my order, no one help me.

                              So team please get my shipments delivered as soon as possible otherwise I will take a legal action for this inconvenience. And hope so it will be resolved by tomorrow.

                              The details are mentioned below.

                              CUSTOMER NAME:- NEHA PAL
                              SHOP ORDER:- #3101094
                              PRODUCTS NAME:- vitami c oil, utility pouch, 1% salicylic acid
                              ADDRESS:- C-28 SULTANPUR NEAR BY MAZJID-110030
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                                M
                                manuchan1234
                                Sep 1, 2023
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                                Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me as Soon as Possible Tomorrow Itself.. So, Kindly Deliver My Order Tomorrow Itself Without any Further Delays.. Since it is really Urgent.
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                                  N
                                  Nikita Rawat 31
                                  from New Delhi, Delhi
                                  Sep 1, 2023
                                  Sep 1, 2023
                                  This thread was updated on Sep 1, 2023
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                                  I am writing to vring to your attention a concerning issue ive encountered with your delivery partner . my order when delievered the very next day i opted for refund However the delievery partner refused to show up .
                                  I request to arrange alternative trustful pickup as soon as possible
                                  My order when i initiated returned -27 august
                                  schedule pickup keep updating everyday but the delievery partner refuse to pickup the order by giving false excuses
                                  here are few numbers pf delivery partner who are mostly busy .
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  I hope for swift resolution so that i can get refund for my prouduct.
                                  Delhivery customer support has been notified about the posted complaint.
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                                  Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me as Soon as Possible Tomorrow Itself.. So, Kindly Deliver My Order Tomorrow Itself Without any Further Delays.. Since it is really Urgent.

                                  Delivery partner refusal to pick up order - Comment #4121688 - Image #0
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                                    W
                                    Wrst
                                    Sep 1, 2023
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                                    Delhivery charged me for an express pick up and delivery. AWB[protected].
                                    Initial order made 23/08/23.
                                    They failed to pick up on given date, inform or update or respond to multiple queries. As this was urgent, I sent item by another courier. Delhivery shockingly not only failed to respond or reply but started making entirely FALSE CLAIMS that item was picked up and in transit and now claiming out for delivery. A WEEK after due date I had booked and WITHOUT EVER PICKING UP ITEM. Dozens of messages to complaints unanswered. The level of
                                    Delhivery customer support has been notified about the posted complaint.
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                                      M
                                      Milan Tejani
                                      Aug 30, 2023
                                      Resolved
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                                      Resolved

                                      My order has arrived to the nearest facility and was out for delivery today morning, but than it shows executive was unable to reach you and delivery will be reattempted tomorrow...
                                      I have mailed them too about the matter but no response till now..
                                      +1 photos
                                      Aug 31, 2023
                                      Complaint marked as Resolved 
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