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Delhivery Complaints & Reviews

www.delhivery.com

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Updated: Oct 9, 2026

Complaints 3883

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526

Unresolved

3357

So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝

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Delhivery reviews & complaints page 8

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Address: Company has various offices. (Indore M.P.)

I used to regularly ship using Delhivery Direct to my customers. Keeping in mind the volume, I decided to setup a Delhivery business account as their executive said the charges are comparatively lower.
When I setup my account I was ready to book a shipment. To my surprise you cannot create a Delhivery order without adding money in wallet. Since the charges were Rs.250/- on Delhivery Direct, I assumed it would definitely be lower on...

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Address: gurugram

Website: delhivery.com

I have returned a package which is picked up by the agent and its been not returned to the warehouse and it is showing unexpected scan and been stuck at the same place for more than one week
the package tracking id is [protected]
as the return is being delayed I might even not get my refund so please do the necessary arrangements and there is no costumer service helpline number to register the same complaint to company delhivery...

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Hi Delhivery and ShipRocket

This is to apprise your good-self that I booked a parcel with shiprocket on 8/3/2022 from Nellore to Varanasi. For the first five days no one came to pick up the parcel even after repeated escalations. Then on 12/3/2022 I changed courier partner to delhivery. Even then it has been over a week no one has contacted for pickup.

This is the height of carelessness on the part of the shiprocket...

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I had placed an order from Vila organics who used Delhivery services to ship my package. The initial date of delivery was 16th April. Since then, they are increasing the delivery date everyday and now its 21st. What is most concerning to me is that the package is in the same location since last 6 days i.e. from 13th April it shows in Nagpur and more importantly it says package missing in audit. What is going on, there is no way to contact...

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Order was placed on 14th April for a courier from Jamshedpur to Visakhapatnam since we needed the suit to be worn on college convocation on 22nd April. The order has still (19th April) not been picked up. The customer care says that the complete address was not provided when all the details including house number, street name and pincode have been provided. The delivery agent reached out to us on the 1st day and we had also explained the...

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I have not received my shipment. Tracking no AWB [protected] and I have received msg that it has been delivered. I have already sent email to Delhivery customer support team but there is no response from them. I am surprise to know my shipment delivered to some other person without delivery code. It was confidential shipment as it came from my bank so I really someone to trace this out for me....

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Delhivery delivery staff denied doorstep delivery and fake updated the status to "Customer No Response". I have a recording the phone call when he denied me door step delivery. He asked me to provide the otp through phone and pickup the product from his office. My tracking id is :[protected]...

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Hi!
My tracking number is #[protected]
It's been 10 days since the delivery guy picked this parcel from my house and departed it on the same day that is 3 March, 2022. Today it's march 12 and still the parcel is not delivered. I don't what's happening, they have been pushing the delivery date day by day. I have tracking this and now there's no hope. They don't have a customer care number. I tried to send an email to them but...

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Today 23 Feb 2020 at 11:52 am, I received OTP for accessing Delhivery package delivery.Since the When I track the delivery on their website it is been in the status of "out for delivery" with message that delivery executive is out for delivery.I havent received a call from delivery person.Until 8pm I see the same status.

But after 8 pm the status has changed from "out for delivery " to "In-transit" with the message that 'Delivery...

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Website: Delhivery

Order id[protected]...my order is showing transit since 11 days in repeated place in hyd only. even I stay hyd...if I ask anything they responding like it is transit in hyd they will be deliver tomorrow they saying..but daily the date is changing to 1 day from 8 days... please change delivery boys and keep some good people who will work correct.. don't play with costumers...they will not give notification also... delhivery is worst courier...

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Address: 560091

Website: www.delhiver.com

My order was supposed to be delivered on 29 January 2022 but it wasn't. The delivery boy made a false claim that i wasn't available. He didn't call me and said that I didn't pick the call. He never came to my house. I complaint and i was told that my order will be delivered in next 24 hours but it hasn't been delivered. My Complaint reference number: 31835386
The promised delivery date was 29 January 2022 and time mention was 9:00...

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Tracking ID[protected], delhivery partner called me to collect the consignment from his primises which is 30km far away from my PIN code where the product should be delivered. he refused to deliver on my premises and if not taken by his premises he arrogantly told that he will cancell the order due to consignee not ready to recieve parcel is the reason.product reached office on 20 th jan 2022 till not get delivered...

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Address: Maharashtra

I order some stuff in Maharashtra. They give me a delhivery tracking details. I I’ll check the status pickup is pending . After a week I I’ll check the status is same . 29th onwards pickup is pending
Order I’d : [protected]...

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My return pick up for product having AWB[protected] was scheduled today. Your agent cancelled the order himself without consulting me. I am facing trouble and I want compensation for it. I also want strict action against the agent whose mobile number is [protected]. I request you to reschedule my pick up again as soon as possible....

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Address: Kolkata

I have paid a COD delivery with internet banking for RS 1499 with ref AWB [protected] on 04 January 2022 . I got the following message

Oops! Payment attempted through payment link for AWB [protected] failed. Any amount if debited from your account will get refunded within 4-7 business days - Delhivery

I paid the delivery agent with the cash. The debited amount is not credited back and on speaking to INDUSLND...

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Address: Mumbai

I have booked the Delhivery Limited courier service on 28th Dec 2021 for a package of around 1.0 KG, from Mumbai to Surat, tracking id:[protected]. While booking the expected delivery date was 31st Dec 2021. The company has failed to deliver the package as of today (03 Jan 2022). The product is lying at their Surat office from 30th Dec 2021 (5 days) The company does not have any contact numbers to reach out and the number mentioned on...

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Address: Eshwari Rice Mill, Tevarachetnalli, Shivamogga (Taluk & District)

I have ordered one Mobile phone on Amazon and the sent mobile phone is different so I replaced and the Delhivery boy has picked up the parcel but he misplaced it and sent to another address with another tracking ID. And they are telling please ask Amazon customer service for further information.

AWB number: [protected], Kindly update on the same....

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Tracking id [protected]
They are cancelling/refusing without even contacting me please take some action against it and I need it deliver urgently....

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I placed a return on www.adidas.co.in. The Delhivery guy refuse to pick up the return in first attempt. We placed the return again and the same person showed up for pick-up, this time he picked up the parcel.

He came back to my door after half an hour saying "Keep this item with you, I'll come back tomorrow for pick-up". We refused to take it back.

There is no update on where my product is right now and the Delhivery...

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Address: Bangalore

Hi Team,

The Item is already reached to destination place. But still in portal showing the below message.

We're sorry your shipment is delayed.
We are experiencing delays due to airline capacity constraints. You will be experiencing a slight delay in delivery. We regret the inconvenience.

Kindly check and delivery the product. It suppose to deliver by 28-Dec-2021 but still not delivered....

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It was finally delivered on Oct 9, 2026 at nearly 9 pm.

The recipient asked the delivery fellow what the reason for the delay was. He said that the person assigned to deliver it refused ...