Delhivery Complaints & Reviews

I ordered foldable cot from amazon and the seller sent the shipment through delhivery courier. My AWB is [protected]. It came to my nearest delivery place on 18th August 2023. Each day they keep postponing the delivery date by 1 day for past 10 days. no one called from Delhivery team for delivery or any updates. I am waiting for this for more than a month now and it's really frustrating. Kindly help me to resolve the issue.

I ordered foldable cot through Amazon and seller used Delhivery for sending the product. My AWB is [protected]. The shipment reached my nearest delivery center(Nagalkeni delhivery center- Chrompet, Chennai) on August 18, 2023 and delivery date was August 19, 2023. For past 12 days, the delivery date gets changed to next day every night and no one contacted me for shipment delivery. I raised a ticket on delhivery with ticket #65532844. No response from any team. Really frustrated with this and not able to plan any travel due to this shipment delivery. Kindly help me get this resolved.

I ordered a thing from delhivery. I haven't received anything from delhivery yet. They are delaying knowingly. I am afraid that they have done something to my product. Please look into it. The order id is [protected]

Dear Sir,
Please to complaint delivery status of LR#[protected] which on hold at Rajpura Patiala Punjab without any reason as a excuse of natural tragedy which is False information .I am location residential and who will know better than me about it . If any loss wait or other tag for loss of inside items then I will not receive cargo and Claim for Money .

[protected]
This is my AWB it's stucked in nagaon Assam can't able to connect to delhivery team

Complaint Details:
I am facing a serious issue with my recent order through Delhivery Service. Despite the order status showing as "Delivered" in my account, I have not received my package. To add to the frustration, I am unable to get in touch with their customer support to resolve this matter.

Order Details:

Order Number:[protected]
Date of Order: 02 August, 2023
Invoice Number: I169095UE41G281J46br...

I had shipped a microwave through Delhivery courier and that product was insured by delhivery. Now the product is broken and I have submitted all evidence.

However I'm not getting any answer/response from Delhivery customer care on this issue.

I have all details including multiple mails that I have sent to Delhivery customer care.

Hello Delhivery Customer Support,

I'm writing to express my deep dissatisfaction with the delay in delivering my consignment, AWB#[protected]. This situation is becoming all too familiar, as I've experienced a similar issue with Delhivery in the past.

I was expecting my consignment to arrive by August 18th, 2023. Regrettably, today is August 22nd, 2023, and I'm yet to receive my package. This delay has caused frustration and inconvenience.

To compound the problem, none of the personnel from Delhivery are reachable. This lack of responsiveness only exacerbates the situation.

I understand delays can occur, but the lack of communication and transparency magnifies the problem. Despite my attempts to seek updates, I've been left in the dark about the status of my consignment.

As a loyal customer, I value punctuality and trustworthiness in service. This incident, along with previous experiences, has severely dented my faith in Delhivery's ability to meet expectations.

I urge you to address this matter promptly and transparently. Communication is key, and rectifying this issue can help restore my confidence in your services.

Please treat this message as an urgent plea for resolution. I hope my feedback will lead to improvements in the future.

Thank you for your prompt attention. I look forward to a satisfactory resolution.

Sincerely,
Elangovan K P

On 14th of August, during my absence, my house got 2 packages delivered by Delhivery, both of their AWP numbers being: [protected] and [protected] respectively. Both were named after my Mother and her name was spelled wrongly in both. My mother tried calling me to confirm whether it was I who ordered something but I was unreachable at the moment. The courier person insisted that it was a COD delivery, which we never opt for. We always...

Its actually a very important envelope and it needs to be delivered by today .It cant be delayed and it is showing "shipment not delivered as executive was unable to reach me" like they didnt even call me and i cudnt reach you guys its urgent and necessary please deliver it all addresses amd everything are just fine

Address:
Nehru Nagar, Vileparle West, Mumbai 400056

Hello
My boat Ticket no is : 36091723

On 28th july i had given my boat Airdopes for replacement under warranty after repairing my product on 4th july i got a status as 'replacement product is dispatched'. But still i haven't recieved my product.i had talk to the customer care they are telling it will ve delivered to you in 24 hour's but i haven't recieved till yet .It has been 10 days delay .Todays date is 17th August 2023 .My product tracking no of delhivery agent is '[protected]'.The delivery date is extending day by day. I am unable to contact customer care now. Please look into this matter and solve as soon as its is possible i am missing my Classes because of the Airdopes .The boat courier partner delhivery is making too late
When can i expect a delivery of my replacement product.

Regards,
Atul Mandal

I haven't received my order till now, but it shows delivered while tracking.Delivery person came on 9th aug and told me that he will bring my package after sometime but he didn't come and no call or OTP has come regarding my order delivery.
Tracking I'd : [protected]
Consignor : Sf Saniya 0167482
I have sent mails and queries to customer support team but no response from their and no reply regarding my package .Please sent it it's very important

Sir/Mam, the Delivery Partner Didn't even Place a Call Before Delivering My Order AWB NUMBER : [protected] But the Status of My Order Showed a False Claim that the "Delivery Partner was Unable to Reach me", So Kindly Place a Call to me Before Delivering the Order Today... Since i need it Urgently.

I bought sheesham table from Amazon which i had to return to the seller, so I opted Delhivery services for the same. Delhivery guy picked the table on 26th July and it was supposed to reach seller in Rajasthan by 1st August.
Since then tracking status in their app is showing out for delivery or in transit and every morning it delays and postpones the date by one day with no reason. This has been constantly going on for past 12 days with no whereabouts of my table, when I called or mailed them regarding the same they will not give explanation and valid reasons for this and will just say sorry for inconvenience caused. Now for past 5 days they have stopped replying to my mails. The shipment is still stuck at 'in transit' and says will be delivered the next day, but every morning it just delays by one more day. These guys will not reply if asked and even won't message the customer to make aware of any issue if it has occurred.
I’ve read online about their reviews and there are so many customers like me who are complaining about their overall service and customer experience and are facing the same issue as faced by me.
AWB[protected]
Please help

I bought sheesham table from Amazon which i had to return to the seller, so I opted Delhivery services for the same. Delhivery guy picked the table on 26th July and it was supposed to reach seller in Rajasthan by 1st August.
Since then tracking status in their app is showing out for delivery or in transit and every morning it delays and postpones the date by one day with no reason. This has been constantly going on for past 12 days with no whereabouts of my table, when I called or mailed them regarding the same they will not give explanation and valid reasons for this and will just say sorry for inconvenience caused. Now for past 5 days they have stopped replying to my mails. The shipment is still stuck at 'in transit' and says will be delivered the next day, but every morning it just delays by one more day. These guys will not reply if asked and even won't message the customer to make aware of any issue if it has occurred.
I’ve read online about their reviews and there are so many customers like me who are complaining about their overall service and customer experience and are facing the same issue as faced by me.
Please help

Order ID- [protected]
Delivery AWB[protected]
Several complaint made. No actionable changes in the consignment.
Multiple Products stuck on transit.
Support Number[protected] not reachable. No support after sale.
No way to cancel or recieve refund.
Needed the products for expedition.
But have to leave without them

Order ID- [protected]
Delivery AWB[protected]
Several complaint made. No actionable changes in the consignment.
Multiple Products stuck on transit.
Support Number[protected] not reachable. No support after sale.
No way to cancel or recieve refund.
Needed the products for expedition.
But have to leave without them.

Request please help
+2 photos

It's been several times I face the same issue with Delhivery.
I did not get any call, or no one from delivery tried to deliver my order. Now the current status is "Delivery could not be attempted" on 7-Aug. The new delivery date is 9-Aug.
As they are, I know they will repeat the same thing on 9-Aug as again. After which I will be free to take any course of action for the damages I faced due to deliberate and unnecessary delay.

I ordered trolley bag from flipkart on July 30 2023. I received the order on 1st August 2023. Since the bag was not durable and looked like poor quality issues with handle, I submitted a return request on the same day, i.e on 1st August 2023.

My return request and refund was approved by seller and "Delhivery was the courier partner for pickup.

On 2nd, 3rd and 4th August, I received SMS from "Delhivery" stating...

The delhivery tracking site says the pickup of my order is pending since 2 days.
It has not been picked up yet.