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Updated: Nov 28, 2025
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Delhivery reviews & complaints page 12

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P
Pranav Mohla
Aug 9, 2023
Apr 23, 2024
This thread was updated on Apr 23, 2024
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Order ID- [protected]
Delivery AWB[protected]
Several complaint made. No actionable changes in the consignment.
Multiple Products stuck on transit.
Support Number[protected] not reachable. No support after sale.
No way to cancel or recieve refund.
Needed the products for expedition.
But have to leave without them
Delhivery customer support has been notified about the posted complaint.
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Sir/Mam, the Delivery Partner Didn't even Place a Call Before Delivering My Order AWB NUMBER : [protected] But the Status of My Order Showed a False Claim that the "Delivery Partner was Unable to Reach me", So Kindly Place a Call to me Before Delivering the Order Today... Since i need it Urgently.

Delivery not being Made by Delhivery - Comment #4119074 - Image #0
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    P
    Pranav Mohla
    Aug 9, 2023
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    Order ID- [protected]
    Delivery AWB[protected]
    Several complaint made. No actionable changes in the consignment.
    Multiple Products stuck on transit.
    Support Number[protected] not reachable. No support after sale.
    No way to cancel or recieve refund.
    Needed the products for expedition.
    But have to leave without them.

    Request please help
    +2 photos
    +4 photos
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      B
      [email protected]
      from Hyderabad, Telangana
      Aug 8, 2023
      Aug 8, 2023
      This thread was updated on Aug 8, 2023
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      It's been several times I face the same issue with Delhivery.
      I did not get any call, or no one from delivery tried to deliver my order. Now the current status is "Delivery could not be attempted" on 7-Aug. The new delivery date is 9-Aug.
      As they are, I know they will repeat the same thing on 9-Aug as again. After which I will be free to take any course of action for the damages I faced due to deliberate and unnecessary delay.
      Delhivery customer support has been notified about the posted complaint.
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      My awb is[protected]
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        A
        akaranth
        from Bengaluru, Karnataka
        Aug 7, 2023
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        Resolved

        Pickup Not Done and Falsely Updating Status

        Address: Prestige Towers, 6th floor, 99 & 100, Residency Rd, infront of Cash Pharmacy, Shanthala Nagar, Ashok Nagar, Bengaluru, Karnataka - 560025

        I ordered trolley bag from flipkart on July 30 2023. I received the order on 1st August 2023. Since the bag was not durable and looked like poor quality issues with handle, I submitted a return request on the same day, i.e on 1st August 2023.

        My return request and refund was approved by seller and "Delhivery was the courier partner for pickup.

        On 2nd, 3rd and 4th August, I received SMS from "Delhivery" stating...
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        Theerthanjali
        from Ammapettai, Tamil Nadu
        Aug 7, 2023
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        The delhivery tracking site says the pickup of my order is pending since 2 days.
        It has not been picked up yet.
        Delhivery customer support has been notified about the posted complaint.
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          G
          gungun130
          from Powai, Maharashtra
          Aug 5, 2023
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          Shipment not delivered till now AWB NO 2827730689196

          My shipment by Delhivery courier with AWB NO[protected].

          and their delivery agent is updating false status from 3rd Aug 2023 like customer not locate and even today also he has not delivered and he update status delivery cannot attempt.

          and i have already log customer care regarding issued the also iam not geeting any up date,

          thanks and regards,
          Namrta raj
          [protected]/[protected]...
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          tharun51
          Aug 5, 2023
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          There is a return to the merchant. I gave two pairs of shoes to the delivery agent. He didn't say a thing about, how many should be taken. But they return only one pair of shoes to the merchant. After that, I raised many emails, chats, and calls on demand. but they are not replying to issues accordingly. On the website, I said that to give me the proof of submission. but they are not giving it and said to revert to the merchant.
          +4 photos
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            P
            prototype_virus
            Aug 5, 2023
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            AWB[protected]
            Damaged product received which I had covered with insurance. The team is not responding and the support number mentioned is unreachable.
            Delhivery customer support has been notified about the posted complaint.
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              V
              Vikram Naik
              Aug 3, 2023
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              Website: www.delhivery.com

              I am writing to express my deep frustration and disappointment with the services provided by Delhivery. I had a shipment with Shipment ID:[protected] that was supposed to be delivered within 24 hours, as assured by the customer support team through Ticket ID: [protected]. However, it has been three days, and my parcel is still undelivered with no valid reason provided for the delay.

              The lack of communication and failure to meet the agreed-upon delivery time has caused significant inconvenience. I have patiently waited and given Delhivery several chances to resolve the matter, but there has been no progress.
              Delhivery customer support has been notified about the posted complaint.
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                A
                Ashok Kumar kothari
                Aug 3, 2023
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                My shipment ordered my amazon is a gift shipment for my family is pending from last 13 days. The shipment is not moving from a hub from 23rd july. Tracking number [protected] i have already called up customer care of delhivery but nothing changes. No positive response from them.
                Delhivery customer support has been notified about the posted complaint.
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                  K
                  Kasturi.D13
                  Aug 1, 2023
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                  I had placed an order with delivery with pickup from Mumbai on 25th July 2023 and delivery address as Ahmedabad, The tracking number is[protected]. Earlier the date of delivery was showing as 29th July 2023. However it reached Ahmedabad one day later, as per transit updates on the app. Ever since then, the delivery is only getting delayed by another day and there is not support from the customer service team either.
                  Delhivery customer support has been notified about the posted complaint.
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                    I
                    Isha2002
                    from MANDI, Himachal Pradesh
                    Jul 31, 2023
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                    Address: Village -Rains, post office basona, tehsil lad bharol

                    Ordered some products from nyaka on 27th July and expected date for the delivery in Himachal Pradesh was 30-31st July, today is 31st and the package is stil stuck in Bangalore.
                    I'm have to go out of station within 2-3 days
                    Even they don't allow cancellation of delivery after shipment.
                    Delhivery always gives late services, always disappoints the costomer
                    Now what should I do ?? How long should I wait..??
                    I want my order within 2 days or my money back
                    Tracking link- https://nykaa.page.link/ords
                    +2 photos
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                      S
                      sanjay vishram verma
                      Jul 26, 2023
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                      Website: www.delhivery.com

                      I have ordered the candes 350w ctpl90swm 9kg semi automatic washing machine online thorugh moglix shopping site. But when we got our product delivered it was damaged from downside and wiring has many cuts off . The order id of my product is [protected] . Tracking id of delhivery company awb[protected]. I have given video proof on same date of delivered to exchange our product . But it has so many days that our damaged product is not picked up untill now it has been 20 days . Delivery company has not picked our product and say we do not pick delivery call . After taking to customer care of delivery they just say that we don't pick call .When will this product we get picked up?
                      they have cancel our pick up product without our permission .
                      Below is the proof of delhivery company email that they have cancel our pick up product without our concern
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                        S
                        sky traderss
                        Jul 22, 2023
                        Aug 2, 2023
                        This thread was updated on Aug 2, 2023
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                        My client has paid 17500/- through the scanner but they are denied to receive any amount
                        +1 photos
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                        I was trying to book a delivery for my package and I payed using Delhivery app and my money got deducted from back but it showed payment failed there is also no customer care number also it was of 517 Rupees which is alot
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                          S
                          s12978
                          from Hyderabad, Telangana
                          Jul 21, 2023
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                          My package has been stuck at one place since last 3 days (from[protected] at once place in Hyderabad. I have been calling the company where I placed the order from since last 2 days and they keep saying that the matter has been escalated.

                          I understand that a few days of delay is not a very big issue - but these were gifts for my sisters who were visiting me after a long time. Now they are leaving within 24 hours and if the package does not reaches me in lesser time than that, there is no point.

                          The tracking ids are as follows:
                          1.[protected]
                          2.[protected]
                          3.[protected]
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                            radha
                            from Hyderabad, Telangana
                            Jul 21, 2023
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                            This is order id I got a order in freeup app for my daughter lehanga I don't it was over weight why I should pay overweight charges ask the buyer to pay they have to charges over weight from buyer

                            Why seller should only pay the overweight charges

                            Or otherwise ask the buyer to return my product

                            Delhivery courier service must charge from buyer also
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                              radha
                              from Hyderabad, Telangana
                              Jul 21, 2023
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                              I didn't get any mail or message regarding over they are tied withup freeup app to cheat customers in overweight

                              I want proofs of overweight

                              Why did they not send email regarding overweight

                              I want full amount and otherwise tell them to send proofs
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                                A
                                aditi.singhh28
                                Jul 19, 2023
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                                My parcel with AWB #[protected] shows the status ‘pickup pending’ since the last 10days. I need delivery ASAP
                                Delhivery customer support has been notified about the posted complaint.
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                                  S
                                  SaumyaAg
                                  Jul 17, 2023
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                                  TRACKING ID
                                  [protected]
                                  I have booked a courier on 03 July 2023 from Delhi to Delhi only.
                                  Daily delivery date is getting updated to next day. I waited for many days then finally cancelled it.
                                  Now again same thing happening. daily delivery date is getting updated to next day. There is no customer care number which can tell the real picture.
                                  Its been 2 weeks but i have not received my parcel.

                                  Please help
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                                    manubi5674
                                    Jul 16, 2023
                                    Jul 17, 2023
                                    This thread was updated on Jul 17, 2023
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                                    Sir, Kindly Re-Schedule My Order AWB NUMBER : [protected] and Deliver it to me Today Itself as the Delivery Boy Didn't Deliver the Order to me Yesterday Without even Contacting or Placing a call to me Before Delivering the Order.. So, Kindly Deliver My Order Today Itself Without any Further Delays.. Since it is really Urgent.
                                    +1 photos
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                                    Sir, Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me as Soon as Possible Today Itself As I Need My Order Urgently.

                                    Please Re-Schedule My Delivery and Place a Call to me Before Delivering the Order Today Itself - Comment #4115005 - Image #0
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                                    Sir, Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me as Soon as Possible Today Itself As I Need My Order Urgently.

                                    Please Re-Schedule My Delivery and Place a Call to me Before Delivering the Order Today Itself - Comment #4115162 - Image #0
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