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Delhivery Complaints & Reviews

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Last updated Oct 24, 2024
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Delhivery reviews & complaints page 7

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V
Vikii16
Sep 13, 2023
Sep 17, 2023
This thread was updated on Sep 17, 2023
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Problem in delivery

Hi,

My tracking id is[protected]. On 7th Sep 2023 order has been booked by once card express and while tracking the order it showing as in-transit on 9th Sep 2023 location Chennai and estimated delivery is by 11th Sep 2023.Again i have tracked my order and it shows estimated delivery on 13th Sep 2023, and now it shows estimate delivery is by 14th Sep 2023. But my package as arrived Chennai delhivery facility on 11th Sep...
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S
Shreyaq
from Hyderabad, Andhra Pradesh
Sep 12, 2023
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Unattempted Delivery

Tracking ID [protected]

The company is not attempting the delivery for this order and is not calling me either.
This this is 20th time I am having this experience with Delhivery.

My product is stuck with Delhivery and the delivery executive is wrongfully updating the status as " Consignee Not Available" despite my availability at the location.

Please look into this as a request....
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A
Abhay Nandan U
Sep 12, 2023
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Company not willing to deliver

Website: one.delhivery.com

I have already paid for my order and it has been many days since it reached my city (shimoga, karnataka) and they are still not showing any interest in delivering it to me. Even if I go by myself to collect my order they are not giving it to me. This is the worst logistics service I've ever seen. I need my order very urgently and I'm not expecting to lose my paid amount....
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Abhay Nandan U
Sep 12, 2023
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Trolley

Website: one.delhivery.com

I have already paid for my order and it has reached my city. It has been days since my order has reached my city and still they are not showing any interest in delivering it to me. Even they have not provided any helpline number for inquiries. They are just pushing the delivery date. If I go myself there to collect my order, they are not giving it to me....
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There was some serious issue regarding to Delhivery Service for Package delivery. They msg and OTP more than once but don't delivered the package, so that case scenario I lost my consignment and important meeting for waiting delivery but they could not delivered my package, I lost about $5k-$9k for waiting package....
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Sanchayita Purkayastha
Sep 7, 2023
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Delhivery Delay in delivery of the package

Address: Hyderabad

I have a package order ID #[protected] which arrived in Hyderabad (the final destination) on 31st August. Everytime I track my package the site shows delivery in the next day, they keep on rescheduling it. I have also raised a query but the customer care service is so poor there's no response. Even when u call the customers care number on the website it just ends the call without assigning you with any agent. Very poor customer service....
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SumitKumarJha1111
Sep 6, 2023
Sep 6, 2023
This thread was updated on Sep 6, 2023
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Delhivery Executive is unable to reach for last 5 days

I send a document to my company it is a factory and the excuative of delhivery is unable to reach that place how it is possible.is even your executive taking my parcel....
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Sanchayita Purkayastha
Sep 6, 2023
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Delhivery Delay in delivery of the parcel

Address: Hyderabad

The shipment is delayed for a week, everyday the app shows that delivery will happen the next day but that day never comes. Not even getting any response from support team.

AWB #[protected]...
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Anupama Raj
Sep 5, 2023
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Status marked "Delivered", but product not received.

I had placed an order on Aug 8th after which the status was marked as "Delivered" on 25th Aug. But I have not received the package yet. The AWB no. Is [protected] and the order id is S[protected].
I tried calling the support, raised a ticket on their app and also contacted the delhivery agent who usually does my delivery but nothing helped. I've been behind this issue for all these days but I did not hear back from them...
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Anupama Raj
Sep 5, 2023
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Item not Received but marked as Delivered

I had placed a prepaid order on 8th August after which the product was marked "Delivered" on 25th August but I have not received the package yet. I tried contacting the support team and also raised a ticket in their app, but have not received any proper response yet. The AWB no. Is [protected] and the order no. Is S[protected]. I humbly request you to please help me resolve this issue as I've tried every other possible way. I also...
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Shariq Husain
Sep 3, 2023
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Im complaining about my shipment

Address: https://www.delhivery.com/

I have not yet received my shipment with order numbers [protected] and [protected]. These orders were prepaid, and the delivery person assured me that they would arrive by tomorrow. However, it has been almost 10 days, and I still have not received my orders, which have a total value of approximately 10, 000 rupees....
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sreelakshmivishnu
Sep 2, 2023
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Making too much delay and incorrect update

Address: Delhivery, Haripad

Delivery agent not delivering product... Estimate delivery date was 6th august... But they are not delivered till...the update shows delivery attempt failed and to be re attempt.. But no delivery attempt was made by them...always changing estimate delivery date...please deliver it...
Customer name - Prasanna lakshmi
Tracking id - [protected]...
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Aishwaryaaa84
Sep 2, 2023
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Fraudulent delivery by delivery agent

Address: Bhimtal, Uttarakhand

I live in a remote location in Matial, Uttarakhand. There is a nearby shop where I always get my online orders delivered. Delhivery’s delivery agent cslled me n said he has reached the shop n asked me to give him the otp. However when i later went to the shop to collect my order, i came to know that he had never arrived. Upon calling him, he gave several excuses. It has been 3 days and I haven’t received my order. I can’t complaint...
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Rahul6342
from new delhi, Delhi
Sep 2, 2023
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Wrong shipment delivery

Address: C-28 SULTANPUR NEW DELH- 110030

I ordered 2 shipments on the 23rd August. Out of which one order was delivered (D-Tan Face Pack) to us. And the second shipment which is worth Rs 1040 was marked as Delivered. When i was out of Delhi for some time and as soon as I saw on the app that the shipment has been delivered, But i did not received my second shipment and without any information by the delivery boy marked as delivered. and also updated without OTP.

So...
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Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me as Soon as Possible Tomorrow Itself.. So, Kindly Deliver My Order Tomorrow Itself Without any Further Delays.. Since it is really Urgent....
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N
Nikita Rawat 31
from New Delhi, Delhi
Sep 1, 2023
Sep 1, 2023
This thread was updated on Sep 1, 2023
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Delivery partner refusal to pick up order

I am writing to vring to your attention a concerning issue ive encountered with your delivery partner . my order when delievered the very next day i opted for refund However the delievery partner refused to show up .
I request to arrange alternative trustful pickup as soon as possible
My order when i initiated returned -27 august
schedule pickup keep updating everyday but the delievery partner refuse to pickup the...
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Delhivery charged me for an express pick up and delivery. AWB[protected].
Initial order made 23/08/23.
They failed to pick up on given date, inform or update or respond to multiple queries. As this was urgent, I sent item by another courier. Delhivery shockingly not only failed to respond or reply but started making entirely FALSE CLAIMS that item was picked up and in transit and now claiming out for delivery. A WEEK after...
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M
Milan Tejani
Aug 30, 2023
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Executive unable to reach you

My order has arrived to the nearest facility and was out for delivery today morning, but than it shows executive was unable to reach you and delivery will be reattempted tomorrow...
I have mailed them too about the matter but no response till now.....
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A
Arun1046
from Chennai, Tamil Nadu
Aug 29, 2023
Sep 1, 2023
This thread was updated on Sep 1, 2023
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Shipment not getting delivered and held at location without any reason

I ordered foldable cot from amazon and the seller sent the shipment through delhivery courier. My AWB is [protected]. It came to my nearest delivery place on 18th August 2023. Each day they keep postponing the delivery date by 1 day for past 10 days. no one called from Delhivery team for delivery or any updates. I am waiting for this for more than a month now and it's really frustrating. Kindly help me to resolve the issue....
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Arun1046
from Chennai, Tamil Nadu
Aug 29, 2023
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Shipment not delivered - AWB 16957510018126

Website: www.delhivery.com

I ordered foldable cot through Amazon and seller used Delhivery for sending the product. My AWB is [protected]. The shipment reached my nearest delivery center(Nagalkeni delhivery center- Chrompet, Chennai) on August 18, 2023 and delivery date was August 19, 2023. For past 12 days, the delivery date gets changed to next day every night and no one contacted me for shipment delivery. I raised a ticket on delhivery with ticket #65532844....
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