Delhivery
Delhivery Pvt. Ltd.
Customer satisfaction rating: 22%
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1699
COMPLAINTS
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Delhivery Customer Care

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Address
Plot 5, Sector 44
Gurugram
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
222
down
224

Phone:
Phone:
up
249
down
252

Additional info

Mumbai
Delhi NCR, Plot 84, Sector 44, Gurgaon - 122 002

Bangalore
2nd Floor, Wicel Building, Midc, Opp Seepz Gate No. 1, Andheri (E), Mumbai 400 093

Hyderabad
104, Infantry Techno Park, 3rd Floor, Infantry Road, Shivaji Nagar, Bangalore - 560 001

Chennai

Kaizen Mirza White House, 1-20-268, Flat No 201, Survey No 72, Near Begumpet, Rasoolpura, Secunderabad, Hyderabad – 500 003

Chennai
No. 449, MKN Road, Alandur, Chennai - 600 016



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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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22%
Complaints
1699
Pending
0
Resolved
350
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 08:00 am - 09:00 pm
Tue 08:00 am - 09:00 pm
Wed 08:00 am - 09:00 pm
Thu 08:00 am - 09:00 pm
Fri 08:00 am - 09:00 pm
Sat 08:00 am - 09:00 pm
Sun 09:00 am - 06:00 pm

Delhivery Complaints & Reviews

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I have a parcel expected to reach on 10.10.2021 but due to poor database my parcel reached to another location 40 km away from original location, when I reached that location the courier office denied to hand over the product saying that product has already bagged. I have communicated them several times through out the day that i will pick that order from their location. after reaching there the other guy told that this boy is new in job and he forgot to tell not to bag that product, now its impossible to deliver it. I again requested them to deliver the product next day early morning they denied that also. After all day hassle i did not get my product and not even any assurance to get the product next day morning also.
I am giving the tracking id[protected], i don't know why every time my pin code 713212 always misspelt as 713347
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    I have ordered through Amazon and it was shown out for delivery, but didn't deliver to me. Then I track again and status shown that due to payment held and location not found. Whether i had no call from deliveryman. I complained to amazon c.c. but not worked. After that product showing returning to seller. So I'm very disappointed that without contact me, Product shipped back. Plz do needful nd take action against deliveryman.
    Location chhibramau, distt. Kannauj (U.P.)
    PIN - 209721
    Tracking ID[protected]
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      I have ordered through Amazon and it was shown out for delivery, but didn't deliver to me. Then I track again and status shown that due to payment held and location not found. Whether i had no call from deliveryman. I complained to amazon c.c. but not worked. After that product showing returning to seller. So I'm very disappointed that without contact me, Product shipped back. Plz do needful nd take action against deliveryman.
      Location chhibramau, distt. Kannauj (U.P.)
      PIN - 209721
      Tracking ID[protected]
      Oct 12, 2021
      Complaint marked as Resolved 
      complaint has not been resolved till now.
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        My product was supposed to be delivered on 8th October. It reached my city on 5th but it’s not delivered yet. I went to to the hub to collect my package personally on 9th. The staff were not helpful at all. They said they’re trying to find my parcel as they have lot of shipments to go through. They promised to call me that evening so that I can pick it up. They didn’t do that and adding to that they sent it to a different delivery hub farther from my place. I’ll be travelling abroad and need that package delivered ASAP. Please resolve this at the earliest.
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          Please be noted that we were at home, Dibrugarh, Assam, on 08 & 09 Oct 2021.
          No delivery agent came to our home on...
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          Very poor courier service.
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            Mera parsel delivery boy pikup nhi kr rha h roz calk krke bol deta h ki kl aynge parso aynge pikup krne ase 3 dun ho gy h...
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            Delivery boy ko roz call lga rhe h mera parsel pikup h usko leke nhi ja rha h riz thla de rha h kh rha h ki kl aynge parso aynge roz ka yhi drama h mere parsel ki return date nikli ja rhi h
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              Showing out for delivery, but with no assigned Agent name & phone, , as of today.
              Yesterday, although we are home, but they have entered out for delivery & subsequently " consignee not available".

              So the office at Delhivery Serive office of Dibrugarh is making up/faking things.

              Please assure & ensure the delivery tracking I'd is [protected]
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                I have ordered a shipment from Kolkata to Bhubaneswar and the courier was picked up from my house on 3rd of october, 2021....
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                I ordered a product worth 1895/-
                My ordered was shipped on 4th and till date I haven't received any updates. It was...
                +2 photos
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                I booked a parcel from chennai to jaipur on 14th september 2021, its 8th october today the parcel shows in jaipur since 3rd,...
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                I registered for the express delivery option at Delhivery. I gave the parcel on 2nd of October 2021, as 7th of October 2021...
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                My tracking ID is [protected], they haven't updated since 5th October that where my courier is its been 4 days, still i don't have any update regarding shipment since 5th october
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                  I was ordered a material on 30th September 2021. And 1st October that product was shipped from howrah approx 30km from my home on 3rd my percel was moved in dankuni and after that till now today is 8th and still my percel in dankuni. I have never seen this kind of courier service in my life. Seriously

                  My tracking id is:[protected]
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                    The issue is now scary in Kolkata.Delhivery is picking up the orders but all the orders are stuck in Dankuni hub for 5-20...
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                    Courier despatched on 01.10.21 but till now not received the courier. Its take too much time than other courier services.
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                      This is regarding AWB[protected]. &[protected]. The shipments aren’t moving. Because of lack of professionalism, businesses...
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                      Delivery has not delivered my product and when I track, it says cancelled or refused by consignee. I have not got any call...
                      +2 photos
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                      I am facing harrasment from delhivery courier on daily basis. Few days back I order a COD parcel which was supposed to be...
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