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Delhivery Complaints & Reviews

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Updated: Jul 4, 2026
Complaints 3873
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525
Unresolved
3348
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Delhivery reviews & complaints page 7

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S
sspl2022
from Pondicherry, Puducherry
Aug 3, 2022
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Negative Miles not able to book orders

Address: No.28, Carpenter Street, Nellitope, Puducherry

Client name
Login name for cl-panel.
BIOOPTICURE FRANCHISE
Waybill Prefix
140390
Wallet Provider
DEL-MILES

My wallet balance says Miles (Current Balance) in Negative (-) 353.38 Miles, Not able to book any consignment But as per our account records, it should be positive (+) 154.34 Miles

Our earlier tickets has been closed with out resolving the issue
Ticket ID:...
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R
Rohovi Rochill
Jul 21, 2022
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No refund received for cancelled shipment

Address: DELHI NCR Plot 5, Sector 44, Gurugram, Haryana - 122002
Website: www.delhivery.com

I booked a shipment pick up from my home and the pick up was delayed for 3 days which prompted me to cancel the pick upon Dec 10 2021, AWB[protected], they status shows cancelled and refund has been initiated but I never received my refund. One of the worst Logistic service company, they don't even have a customer support system...
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P
PawarSand
Jun 30, 2022
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Pickup showing cancelled status even if pickup has been done

Tracking number[protected]
wrong delivery address shown.
also delivery has been picked up, still it is showing cancelled.
It is fake service. there is no contact to follow up.
all People are totally fake in Delivery department.
If you will call for sales or business you will get prompt call, but not for complaint....
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D
Dhiraj9122
Jun 23, 2022
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Received damage parcel by your logistics service

LR number :[protected]
Delhivery Transporter ID 06AAPCS9575E1ZR
I have sent 7 boxes through delhivery courier on 4th June, 2022, it consists of 1 7 seater sofa and 1 dining set which includes 1 dining table and 6 chairs, out of 6 I've recieved 4 completely damaged chairs and my sofa got damaged as well. These items I've recieved on 8th June, 2022. On 8th june itself I've raised a complain to delhivery and after that they've sent...
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N
Nomanbaxi
from Ahmedabad, Gujarat
Jun 8, 2022
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Not received my order since 15 days

I have placed the order on 23rd may on a priority base delivery but as of now it has been 15 days and it still says that

Activity: Pending - Shipment

Received at Facility

Location:

Ahmedabad_VasnaBarrage_D

I'm sick and tired of this....
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M
Mani Vkyath
from Mumbai, Maharashtra
May 29, 2022
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Why Hardcopy of Aadhar Card is required ?AWB - 8401210315490

I have package AWB[protected] from Delhivery, and they are asking us to provide hardcopy of aadhar card.

which is not necessary in this digital world, that can directly upload soft copy to their app or console.

Delhivery team forcefully asking us to provide signed hardcopy of aadhar card other wise they are not giving the parcel (which is important to us).

as i dont have option left, we had...
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J
Juhi465674
from Biaora, Madhya Pradesh
May 20, 2022
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Wrong pin code

I have entered wrong pin code mistakenly I want to change my pin code for a delivery no [protected]
associated with order id Z563551-A
The corrected address would be
MGM Girls Hostel
White church colony
Indore 452001 MP

I’m attaching the order details alongside....
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S
Saxena9006
May 17, 2022
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A parcel from boat was not delivered but they showing me wrong proofs

Https://www.delhivery.com/track/package/[protected]. They telling the false statement about delivery of my product. No one approached me for delivery and they delivered the parcel without OTP....
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N
Nidhi_gadre
May 12, 2022
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Almost a month Delay in delivery

I have sent myself a parcel from Indore to Hyderabad and booked a doorstep pickup with Delivery on 19th of April. The parcel was picked up on 20th reached Nagpur on 23rd and I could also check in tracking that it had reached Hyderabad city on 24th of April. Since then, I have received no updates about my order nor have I received any solid reply from Delivery customer care. The parcel was of high value to me and I trusted the Delhivery team...
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K
Kashmira Dutta Joshi
May 9, 2022
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Package missing in audit

I have shipped a package on 27/4/22 which was suppose to be delivered 5/5/22 at the destination. first of all the package had arrived in the said address warehouse (Dombivli, the package had to be shipped there) and it was moved to Bhiwandi . then the delivery dates were changing with each passing day without any information, there was no reply to mails or the calls. apparently the customer service number given is also not correct. Today...
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S
sanmeshajmera
from Indore, Madhya Pradesh
May 5, 2022
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Not Returning the Money they Forced to Add in Wallet

Address: Company has various offices. (Indore M.P.)

I used to regularly ship using Delhivery Direct to my customers. Keeping in mind the volume, I decided to setup a Delhivery business account as their executive said the charges are comparatively lower.
When I setup my account I was ready to book a shipment. To my surprise you cannot create a Delhivery order without adding money in wallet. Since the charges were Rs.250/- on Delhivery Direct, I assumed it would definitely be lower on...
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A
alexpadiyara
May 3, 2022
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Delayed return and unexpected scan

Address: gurugram
Website: delhivery.com

I have returned a package which is picked up by the agent and its been not returned to the warehouse and it is showing unexpected scan and been stuck at the same place for more than one week
the package tracking id is [protected]
as the return is being delayed I might even not get my refund so please do the necessary arrangements and there is no costumer service helpline number to register the same complaint to company delhivery...
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C
Common23
Apr 20, 2022
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Shipment not picked up even after multiple escalations

Hi Delhivery and ShipRocket

This is to apprise your good-self that I booked a parcel with shiprocket on 8/3/2022 from Nellore to Varanasi. For the first five days no one came to pick up the parcel even after repeated escalations. Then on 12/3/2022 I changed courier partner to delhivery. Even then it has been over a week no one has contacted for pickup.

This is the height of carelessness on the part of the shiprocket...
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N
Nishant Bhasin
Apr 19, 2022
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Package missing in Audit & delayed

I had placed an order from Vila organics who used Delhivery services to ship my package. The initial date of delivery was 16th April. Since then, they are increasing the delivery date everyday and now its 21st. What is most concerning to me is that the package is in the same location since last 6 days i.e. from 13th April it shows in Nagpur and more importantly it says package missing in audit. What is going on, there is no way to contact...
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P
Pranati Kasina
Apr 19, 2022
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Pickup of courier not done, unable to cancel and claim refund

Order was placed on 14th April for a courier from Jamshedpur to Visakhapatnam since we needed the suit to be worn on college convocation on 22nd April. The order has still (19th April) not been picked up. The customer care says that the complete address was not provided when all the details including house number, street name and pincode have been provided. The delivery agent reached out to us on the 1st day and we had also explained the...
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H
hemantblp
Mar 30, 2022
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Shipment marked as delivered but not received. Wrong delivery report

I have not received my shipment. Tracking no AWB [protected] and I have received msg that it has been delivered. I have already sent email to Delhivery customer support team but there is no response from them. I am surprise to know my shipment delivered to some other person without delivery code. It was confidential shipment as it came from my bank so I really someone to trace this out for me....
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R
Rohit Robichan
Mar 18, 2022
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Denied door step delivery

Delhivery delivery staff denied doorstep delivery and fake updated the status to "Customer No Response". I have a recording the phone call when he denied me door step delivery. He asked me to provide the otp through phone and pickup the product from his office. My tracking id is :[protected]...
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A
amolmt
from Partur, Maharashtra
Mar 12, 2022
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Delhivery is taking too long to deliver my return parcel back to the seller

Hi!
My tracking number is #[protected]
It's been 10 days since the delivery guy picked this parcel from my house and departed it on the same day that is 3 March, 2022. Today it's march 12 and still the parcel is not delivered. I don't what's happening, they have been pushing the delivery date day by day. I have tracking this and now there's no hope. They don't have a customer care number. I tried to send an email to them but...
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P
PavaniKalyaniG
from Hyderabad, Telangana
Feb 23, 2022
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delivery could not be attempted-no calls or message received

Today 23 Feb 2020 at 11:52 am, I received OTP for accessing Delhivery package delivery.Since the When I track the delivery on their website it is been in the status of "out for delivery" with message that delivery executive is out for delivery.I havent received a call from delivery person.Until 8pm I see the same status.

But after 8 pm the status has changed from "out for delivery " to "In-transit" with the message that 'Delivery...
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R
Rithika Rishi
Feb 21, 2022
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My order is delayed

Website: Delhivery

Order id[protected]...my order is showing transit since 11 days in repeated place in hyd only. even I stay hyd...if I ask anything they responding like it is transit in hyd they will be deliver tomorrow they saying..but daily the date is changing to 1 day from 8 days... please change delivery boys and keep some good people who will work correct.. don't play with costumers...they will not give notification also... delhivery is worst courier...
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