Submit a Complaint
Claimed

Delhivery Complaints & Reviews

www.delhivery.com
1
Updated: Feb 11, 2026
Complaints 3862
Resolved
524
Unresolved
3338
So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Delhivery

Having problems with Delhivery?

File a complaint and get it resolved by Delhivery customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
Delhivery

Delhivery reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
saini1191
Nov 21, 2024
Report
Copy

App showing order delivered but I did not received

Hi, I need help on this matter, I have been trying to reach delivery customer service, but got no response.
I Have not received my parcel, but it's showing as it's delivered on Sunday. Where did my parcel go? The seller who had sent the parcel i had already raised a complaint, but got no reply from your side.Is this the way you people make money by stealing others goods ?? If not then I want a call back on this.

We need...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sahil.Sharma1
Nov 17, 2024
Report
Copy

complaint against courier company for irresponsible behavior and non-delivery of package

I am writing to formally lodge a complaint against Delhivery for their unprofessional conduct, which has caused significant inconvenience to me as a consumer.

I had ordered a package with tracking number [protected] scheduled for delivery to my address “FIRST FLOOR CHAUHAN BUILDING UPPER CHAKKAR BE LOW KAMNA DEVI TEMPLE CHAKKAR SHIMLA 171005”. Despite providing accurate delivery details, the courier company failed to...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
khushikarnawat
from Indore, Madhya Pradesh
Nov 11, 2024
Report
Copy

Shipment delayed and no updates from the company

Hi,

It's 11 November today. My Parcel left on 23rd October from Delhi. It was supposed to be delivered by 27th October. Ever since then there's only been delays and the delivery gets pushed by a day everyday and there has been zero follow up from company's end except these ridiculous automated replies.

I have been very patient and have waited for almost 20 days now. This is the worst delivery experience ever....
Helpful
Found this helpful?
Write a comment
Report
Copy
N
nakul1409
Nov 8, 2024
Report
Copy

urgent attention required - shipment delay and false updates by delhivery (awb: 26759410000276)

I am writing to highlight an ongoing issue with Delhivery, which has caused significant inconvenience and potential monetary loss.

On November 1, I shipped a product worth INR 4, 000 from Delhi to Bangalore via Delhivery, expecting delivery by November 8. Unfortunately, as of today, the shipment (AWB: [protected]) is still undelivered, and the tracking status has shown “Vehicle delayed at Bangalore_Hoskote_GW” since...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Himnish kumar
Nov 2, 2024
Report
Copy

As this is ridiculous we have been tryinging to reach dehivery there is not customer service reply for the order no
ID[protected]
Tracking I'd[protected]
It is promised to deliver by today 2 oct
I have to leave tomorrow to outof station it says on hold destination unable to receive.
Atleast give us the option to receive from the location it has reached.
Delhivery customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    s7294
    from Bengaluru, Karnataka
    Oct 26, 2024
    Report
    Copy

    Package delayed and rescheduled without my knowledge

    I placed an order on 18th October and the expected date of arrival was 25th. Package showed Out for Delivery early on 23rd, so I promptly rescheduled it for the next day as I was not available on 23rd. On 24th, 25th and 26th October, they kept canceling and rescheduling my delivery saying the customer wasn't available when they did not even once call or reach my place. Its been more than 3 days and their customer support contact number...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    D
    drishtir
    Oct 24, 2024
    Report
    Copy

    Pickup Issue

    My return pickup for a product having AWB [ [protected]] was scheduled for 19/10/24. Your agent rescheduled the order for another day and didn't came on that day even. Then again he did the same thing and its the fourth day today and still my pickup is pending .I am facing trouble and need a solution for it. I request you to reschedule my pick up again as soon as possible....
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    S
    Surabhi_chouhan
    Oct 22, 2024
    Report
    Copy

    Parcel lost - distress caused

    I am writing to express my deep dissatisfaction with the recent delivery experience and the lack of proper support I have received so far. My parcel, containing 2 sarees, 1 chaniya choli, appears to be lost, and despite my efforts to reach out, I have only received automated responses. Nobody has even called me regarding it . I have sent several messages to them over the course of last 20 days.
    Tracking Number: AWB #[protected]br...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    M
    me007
    Oct 19, 2024
    Sep 11, 2025
    This thread was updated on Sep 11, 2025
    Report
    Copy

    Parcel not getting delivered

    My parcel with AWB #[protected] is not delivered even after 5 days delay. I have paid extra for express delivery but the parcel is getting delayed day by day. Their customer care service is pathetic. There is no option to talk to a customer care representative to tell me the status. They only send regret message everytime you ask for status of parcel. When I asked to call back or provide number to talk to customer care person, they never...
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy
    A
    Arunima Majumder
    Oct 7, 2024
    Report
    Copy

    They took money for express delivery and my parcel was supposed to be delivered on 4th oct . Then they said 6th and then 7th and now they say 8th . They are not cooperating and I think they are scamming me and will not deliver the parcel and they have done something with it . AWB[protected] .
    Delhivery customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      T
      TAMILSELVI.K
      Oct 1, 2024
      Oct 1, 2024
      This thread was updated on Oct 1, 2024
      Report
      Copy

      My parcel cancel of delivery boy for my Adhar card

      Address: 36 3rd Street Kumaran Nagar Opposite Aditya College Institute Kurumbapalayam Coimbatore

      Hello sir
      your delivery boy not give my parcel. I said my OTP but he denied and asked my ADHAR Card . So I don't give my Adhar card to his boy and return my parcel to my purchase shop. I ordered 4 parcel from Surat. All parcels are sending through your courier. What can I do?

      FROM TAMILSELVI.K Coimbatore Tamilnadu...
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy
      R
      ruparajaram
      Sep 27, 2024
      Report
      Copy

      The return request was raised three months ago but no courier person came to pick up the item from Delhivery, pallavaram, Nagalkeni, chennai.

      Very worst customer service. Simply mentioning as customer not reachable and cancelled as per user request etc.

      One courier person have asked for money to return the item. Without money, he told would not take up the product back as it was not same as image. I never paid him a penny so the person rejected it. Then after that no one came to pick up that returned item.

      Strict action have to be taken on this courier person and management.
      Delhivery customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        Har Krishna
        Sep 20, 2024
        Report
        Copy

        Delhivery Guys are not delivering the product even after calling them

        Address: Machilipatnam-521001

        I got one parcel from my company through Delhivery and the parcel reached the machilipatnam Pin-521001 ... From the last 4 days everyday the parcel is picked up by the delivery boys and I am calling them to .. Eveytime they are says some cock and bull stories to me and finally updating that I am not available... They are useless and doing wrong updades. Even some of the guys are asking me is it urgent, , , why u wan it so early.. I alerady...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        A
        Amy and Martin Wright
        Sep 12, 2024
        Report
        Copy

        I have had an amazon parcel delivered by Delhivery courier. He requested a 672 rupee delivery fee. I had already paid shipping costs as per my amazon order, and evidenced in my invoice. Nowhere did it state I would have to pay anything further. The box itself was damaged. Amazon confirmed I shouldn't pay more.
        Now I am getting threatening calls to my number ([protected]) asking for the money and threatening not to deliver any further parcels to me.
        I would like this investigated immediately and I do not want any delhivery couriers handling my items
        Delhivery customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          vikash00127
          Aug 29, 2024
          Report
          Copy

          Seller doing Fraud

          Seller Product COD Fraud

          I have ordered a product from website name http://magicalhair.co item is magical red light therapy hair device but recived fake cheap power bank inside the package. Cost of Product 1499

          As seller website only having COD option that was fishy.

          As my order was COD can we please hold the payment to seller.

          Or guide me how to complain regarding seller as on...
          +1 videos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          T
          TEJINDER SINGH BHADANA
          Aug 27, 2024
          Report
          Copy

          Address: Mumbai

          My order was scheduled to be picked up from Mumbai on 25th August 2024. This has been delayed for 2 days. On the app it shows pick up tried but I was never called or informed or anything.
          Delhivery forces me to download app to see updates on the ticket I raised on the website. I should have the option to view it there as well.
          There is no support staff that I can connect to only robotic responses.
          Delhivery customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            Jinu Ambujakshan
            Aug 23, 2024
            Report
            Copy

            Delay delivery of a parcel

            Address: Delhivery Aluva Ernakulam

            We had send our courier on 14th August 2024 the estimated delivery time was said as 23rd August 2024 and now the estimated delivery is delayed and showing it on 28th August 2024. The parcel contains some important things that is urgently needed and food items that may get unusable due to the delay.At the time of booking they said it will be delivered 9 days....
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            W
            WhereMyStuff?
            from Kohima, Nagaland
            Aug 22, 2024
            Report
            Copy

            Delay in shipment, larceny

            Awb[protected]
            Pickup date- 8 August

            Package has been stuck in Bilaspur, Haryana for so many days, still not showing signs of being shipped. They keep extending the expected delivery date. It was supposed to be delivered by 16th August. Contacted customer service, all they do is give the same reply, "please be patient blah blah, operational delays blah blah"
            Same seller sent me two packages, they were pickedup...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            N
            Nasreen Alam
            Aug 14, 2024
            Report
            Copy

            Address: BT SCHOOL FIELD DOMKAL MURSHIDABAD

            I have received a damaged product from MYNTRA for which I scheduled a return stating the product is damaged.
            The return pickup was scheduled with DELHIVERY executive who has rejected the pickup 4 times without even verifying the product and forcefully obtained OTP for delivery.
            The company is constantly harassing me regarding the pickup of the aforementioned product.
            Delhivery customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              Dbprya
              Aug 8, 2024
              Resolved
              Report
              Copy
              Resolved

              Incorrect status updated for return to shipper

              Order ID:[protected]

              Booked from Birati to Chinsurah, order cancelled midway. Was supposed to be returned to shipper but constantly incorrect status is being updated. The package was picked up from my doorstep, why is the bottleneck here/. Why has no one contacted me and sent OTPs, how are they supposed to confirm OTP if they don't call? This is getting ridiculous....
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Related businesses

              On-Dot Couriers & Cargo
              1
              (718)
              Shiprocket
              1
              (488)
              Maruti Air Couriers & Cargo
              2.2
              (23)