Delhivery
Delhivery Pvt. Ltd.
Customer satisfaction rating: 22%
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1689
COMPLAINTS
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Delhivery Customer Care

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Address
Plot 5, Sector 44
Gurugram
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
217
down
216

Phone:
Phone:
up
247
down
248

Additional info

Mumbai
Delhi NCR, Plot 84, Sector 44, Gurgaon - 122 002

Bangalore
2nd Floor, Wicel Building, Midc, Opp Seepz Gate No. 1, Andheri (E), Mumbai 400 093

Hyderabad
104, Infantry Techno Park, 3rd Floor, Infantry Road, Shivaji Nagar, Bangalore - 560 001

Chennai

Kaizen Mirza White House, 1-20-268, Flat No 201, Survey No 72, Near Begumpet, Rasoolpura, Secunderabad, Hyderabad – 500 003

Chennai
No. 449, MKN Road, Alandur, Chennai - 600 016



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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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22%
Complaints
1689
Pending
0
Resolved
349
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 08:00 am - 09:00 pm
Tue 08:00 am - 09:00 pm
Wed 08:00 am - 09:00 pm
Thu 08:00 am - 09:00 pm
Fri 08:00 am - 09:00 pm
Sat 08:00 am - 09:00 pm
Sun 09:00 am - 06:00 pm

Delhivery Complaints & Reviews

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I am ship a product and consignee received product but box damage in open box paper damage and 2box missing when i complaint delivery not listen complaint plssss report fraud
Oct 01, 2021

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    Where is my package?
    [protected]
    Sep 30, 2021

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      I'm due recieving a product which was picked up by Delhivery courier agent on 23 Sept 2021 and was expected to be delivered...
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      I have ordered product on nykaa on 25th and expected delivery was on 27 th without making an attemt the delivery ececuitive...
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      I didn't get my shipment but Delhivery is saying that it has been delivered. When I raise a complaint ticket of proof of delivery... I want my product back or you have to pay the refund. AWB: [protected]
      Sep 30, 2021

      Complaint Status

      Delhivery customer support has been notified about the posted complaint.
      Hi, we will share the Proof of Delivery and incase of any discrepancy, please revert back on the same email thread so that we can initiate the next course of action. Thanks
      Nikita0503's [Complaint's author] reply, Sep 30, 2021
      Please share the PROOF OF DELIVERY asap...
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        Sir. I want to raise a complaint for late delivery of my product.The delivery date is 27/ 09/2021. But it changes to 30/09/2021....
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        I bought some perishable items which were sent via Delhivery (Sept 21-22) and the package has been in transit since days....
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        Sir i ordered something from gwalior m.p.
        It took only 3 day (22sep to 25sep)and travel 728 km, but when it reaches ambaji currier at 25th sep they are not even attempting shipping and delaying.giving some more dates.
        [protected] this is my tracking id
        Every single day Currier boy regularly comes to my town but they dont attempt my shipping...
        I mailed their delhivery email but no response from them and not even their numbers are working.
        Sep 30, 2021

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          The delivery with tracking ID[protected] is not getting delviered. They are delaying it every day
          Phone - [protected]

          Want the product to be delivered within a day as it is urgent
          Sep 30, 2021

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            The RBL Bank sent my card
            Bajaj Finserv RBL Bank Supe... vide AWB No.[protected] the same reached their nearest office and laying there since 24th September 2021 and not delivered
            Sep 30, 2021

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              AWB No-:[protected]

              One of my parcel is showing delivered on 27th September, 2021 but my customer claims...
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              Sir my pick up is not done from many days about 5-6days has been passed and now today I'm receiving the message as follow
              "We attempted the pickup today but pickup wasn't ready. "
              From 5-6 days it is ready and none of them has reached at my place and now messaging wrong about it.
              Please consider
              Thanks 🙏
              Regards
              Sep 29, 2021

              Complaint Status

              Delhivery customer support has been notified about the posted complaint.
              Hi, please drop an email to customer.[protected]@delhivery.com along with your AWB number. We will address this on priority.
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                Hi, it's been 11 days that my bike was taken for parcel from delhi to patna. I still have not received it. The number I got...
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                I didn't get my shipment but Delhivery is saying that it has been delivered. When I raise a complaint ticket of proof of delivery...
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                I didnt get my percel yet but status is showing delivered. How its happening?
                I dont want to know anything Ijust want...
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                I have not received my product yet. In tracking it is showing delivered. My tracking id is [protected]. Why it is not delivered? I want my product or else you have to pay my refund.
                That parcel important items of company . They have not lost the parcel as informed by agent . I want my parcel .
                Sep 29, 2021

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                  AWBd[protected] it is supposed to be delivered on 19th of september but till now i haven't received the item. Pathetic courier service
                  Sep 29, 2021

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                    Hi,
                    I booked my courier package and its delivery expected date was 25th September but still didn’t received my package . I tried to reach with company staff but they are not responding. Please help me to get my package. It is containing documents and which very important for me . I need urgently.

                    Regards,
                    Mahima Tiwari
                    Sep 29, 2021

                    Complaint Status

                    Delhivery customer support has been notified about the posted complaint.
                    Hi, shipment against AWB[protected] is out for delivery today. Thanks!!
                    1 Comment
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                      Delhivery — Service [Resolved]

                      I didn't get my shipment but Delhivery is saying that it has been delivered. When I raise a complaint ticket of proof of delivery...
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