Submit a Complaint
Claimed

Delhivery Complaints & Reviews

www.delhivery.com
1
Updated: Mar 23, 2025
Complaints 3790
Resolved
516
Unresolved
3274
So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Delhivery

Having problems with Delhivery?

File a complaint and get it resolved by Delhivery customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
Delhivery

Recently resolved complaints

View all complaints

Most useful reviews

Featured stories

Delhivery reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sreelakshmivishnu
Sep 2, 2023
Report
Copy

Making too much delay and incorrect update

Address: Delhivery, Haripad

Delivery agent not delivering product... Estimate delivery date was 6th august... But they are not delivered till...the update shows delivery attempt failed and to be re attempt.. But no delivery attempt was made by them...always changing estimate delivery date...please deliver it...
Customer name - Prasanna lakshmi
Tracking id - [protected]...
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aishwaryaaa84
Sep 2, 2023
Report
Copy

Fraudulent delivery by delivery agent

Address: Bhimtal, Uttarakhand

I live in a remote location in Matial, Uttarakhand. There is a nearby shop where I always get my online orders delivered. Delhivery’s delivery agent cslled me n said he has reached the shop n asked me to give him the otp. However when i later went to the shop to collect my order, i came to know that he had never arrived. Upon calling him, he gave several excuses. It has been 3 days and I haven’t received my order. I can’t complaint...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahul6342
from new delhi, Delhi
Sep 2, 2023
Report
Copy

Wrong shipment delivery

Address: C-28 SULTANPUR NEW DELH- 110030

I ordered 2 shipments on the 23rd August. Out of which one order was delivered (D-Tan Face Pack) to us. And the second shipment which is worth Rs 1040 was marked as Delivered. When i was out of Delhi for some time and as soon as I saw on the app that the shipment has been delivered, But i did not received my second shipment and without any information by the delivery boy marked as delivered. and also updated without OTP.

So...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
M
manuchan1234
Sep 1, 2023
Report
Copy

Speed Up And Deliver The Package Quickly without any Delays

Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me as Soon as Possible Tomorrow Itself.. So, Kindly Deliver My Order Tomorrow Itself Without any Further Delays.. Since it is really Urgent....
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nikita Rawat 31
from New Delhi, Delhi
Sep 1, 2023
Sep 1, 2023
This thread was updated on Sep 1, 2023
Report
Copy

Delivery partner refusal to pick up order

I am writing to vring to your attention a concerning issue ive encountered with your delivery partner . my order when delievered the very next day i opted for refund However the delievery partner refused to show up .
I request to arrange alternative trustful pickup as soon as possible
My order when i initiated returned -27 august
schedule pickup keep updating everyday but the delievery partner refuse to pickup the...
Helpful
Found this helpful?
1 Comment
Report
Copy
W
Wrst
Sep 1, 2023
Report
Copy

Charged did not provide service or respond to queries

Delhivery charged me for an express pick up and delivery. AWB[protected].
Initial order made 23/08/23.
They failed to pick up on given date, inform or update or respond to multiple queries. As this was urgent, I sent item by another courier. Delhivery shockingly not only failed to respond or reply but started making entirely FALSE CLAIMS that item was picked up and in transit and now claiming out for delivery. A WEEK after...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Milan Tejani
Aug 30, 2023
Resolved
Report
Copy
Resolved

Executive unable to reach you

My order has arrived to the nearest facility and was out for delivery today morning, but than it shows executive was unable to reach you and delivery will be reattempted tomorrow...
I have mailed them too about the matter but no response till now.....
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Arun1046
from Chennai, Tamil Nadu
Aug 29, 2023
Sep 1, 2023
This thread was updated on Sep 1, 2023
Report
Copy

Shipment not getting delivered and held at location without any reason

I ordered foldable cot from amazon and the seller sent the shipment through delhivery courier. My AWB is [protected]. It came to my nearest delivery place on 18th August 2023. Each day they keep postponing the delivery date by 1 day for past 10 days. no one called from Delhivery team for delivery or any updates. I am waiting for this for more than a month now and it's really frustrating. Kindly help me to resolve the issue....
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Arun1046
from Chennai, Tamil Nadu
Aug 29, 2023
Report
Copy

Shipment not delivered - AWB 16957510018126

Website: www.delhivery.com

I ordered foldable cot through Amazon and seller used Delhivery for sending the product. My AWB is [protected]. The shipment reached my nearest delivery center(Nagalkeni delhivery center- Chrompet, Chennai) on August 18, 2023 and delivery date was August 19, 2023. For past 12 days, the delivery date gets changed to next day every night and no one contacted me for shipment delivery. I raised a ticket on delhivery with ticket #65532844....
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
S
suryansh1510
Aug 28, 2023
Report
Copy

Order Undelivered with so much delay

I ordered a thing from delhivery. I haven't received anything from delhivery yet. They are delaying knowingly. I am afraid that they have done something to my product. Please look into it. The order id is [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
shadi539
from Sundar Nagar, Himachal Pradesh
Aug 28, 2023
Report
Copy

250503181

Address: sundar nagar Himachal Pradesh

Dear Sir,
Please to complaint delivery status of LR#[protected] which on hold at Rajpura Patiala Punjab without any reason as a excuse of natural tragedy which is False information .I am location residential and who will know better than me about it . If any loss wait or other tag for loss of inside items then I will not receive cargo and Claim for Money ....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Akayed ullah
Aug 27, 2023
Report
Copy

Package stuck

[protected]
This is my AWB it's stucked in nagaon Assam can't able to connect to delhivery team...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
Tejesh Bandaru
Aug 25, 2023
Report
Copy

Undelivered Order and Unresponsive Customer Support from Delhivery Service - Request for Proof of Delivery

Website: www.delhivery.com

Complaint Details:
I am facing a serious issue with my recent order through Delhivery Service. Despite the order status showing as "Delivered" in my account, I have not received my package. To add to the frustration, I am unable to get in touch with their customer support to resolve this matter.

Order Details:

Order Number:[protected]
Date of Order: 02 August, 2023
Invoice Number: I169095UE41G281J46br...
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubhadip Chakraborty
from Noida, Uttar Pradesh
Aug 24, 2023
Report
Copy

Damaged product during shipment(insured)

I had shipped a microwave through Delhivery courier and that product was insured by delhivery. Now the product is broken and I have submitted all evidence.

However I'm not getting any answer/response from Delhivery customer care on this issue.

I have all details including multiple mails that I have sent to Delhivery customer care....
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
E
Elangovan K P
from Chennai, Tamil Nadu
Aug 23, 2023
Report
Copy

Urgent Concern: Unacceptable Delay in Consignment Delivery - AWB#2667243691420

Hello Delhivery Customer Support,

I'm writing to express my deep dissatisfaction with the delay in delivering my consignment, AWB#[protected]. This situation is becoming all too familiar, as I've experienced a similar issue with Delhivery in the past.

I was expecting my consignment to arrive by August 18th, 2023. Regrettably, today is August 22nd, 2023, and I'm yet to receive my package. This delay has caused...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Neha Pillai
Aug 23, 2023
Report
Copy

Possible scamming

Website: Delhivery

On 14th of August, during my absence, my house got 2 packages delivered by Delhivery, both of their AWP numbers being: [protected] and [protected] respectively. Both were named after my Mother and her name was spelled wrongly in both. My mother tried calling me to confirm whether it was I who ordered something but I was unreachable at the moment. The courier person insisted that it was a COD delivery, which we never opt for. We always...
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
T
Trishit_007
from Kolkata, West Bengal
Aug 21, 2023
Report
Copy

It is showing "shipment not delivered as executive was unable to reach me"

Its actually a very important envelope and it needs to be delivered by today .It cant be delayed and it is showing "shipment not delivered as executive was unable to reach me" like they didnt even call me and i cudnt reach you guys its urgent and necessary please deliver it all addresses amd everything are just fine...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Atul Mandal
Aug 17, 2023
Aug 19, 2023
This thread was updated on Aug 19, 2023
Report
Copy

Delaying in replacement

Address: Nehru Nagar, Vileparle West ,Mumbai 400056
Website: www.delhivery.com

Address:
Nehru Nagar, Vileparle West, Mumbai 400056

Hello
My boat Ticket no is : 36091723

On 28th july i had given my boat Airdopes for replacement under warranty after repairing my product on 4th july i got a status as 'replacement product is dispatched'. But still i haven't recieved my product.i had talk to the customer care they are telling it will ve delivered to you in 24 hour's but i haven't...
+2 photos
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Sowmiyasri G
from Coimbatore, Tamil Nadu
Aug 16, 2023
Aug 22, 2023
This thread was updated on Aug 22, 2023
Report
Copy

Package not yet delivered but it shows delivered while tracking

Address: Masakalipalayam, Coimbatore

I haven't received my order till now, but it shows delivered while tracking.Delivery person came on 9th aug and told me that he will bring my package after sometime but he didn't come and no call or OTP has come regarding my order delivery.
Tracking I'd : [protected]
Consignor : Sf Saniya 0167482
I have sent mails and queries to customer support team but no response from their and no reply regarding my package .Please...
+1 photos
Helpful
Found this helpful?
2 Comments
Report
Copy
P
praveen6557
Aug 13, 2023
Apr 23, 2024
This thread was updated on Apr 23, 2024
Report
Copy

Kindly Place a Call Before Delivering My Order Today Itself.

Sir/Mam, the Delivery Partner Didn't even Place a Call Before Delivering My Order AWB NUMBER : [protected] But the Status of My Order Showed a False Claim that the "Delivery Partner was Unable to Reach me", So Kindly Place a Call to me Before Delivering the Order Today... Since i need it Urgently....
+1 photos
Helpful
Found this helpful?
2 Comments
Report
Copy

Related businesses

Shree Nandan Courier Service
1
(180)
The Professional Couriers
1
(2922)
DTDC Courier & Cargo
1
(11652)