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[Resolved]  DishTV — payment failed

Hi, i did 3 separate recharge, 2 using net banking and 1 using paytm payment. Followings are the details:
1. Order id [protected] (3/30/2020 8:04:59 pm)
2. Order id [protected] (3/30/2020 8:23:44 pm)
3. Order id [protected] (4/1/2020 11:22:06 am)

All of them were for inr 436/- (Total: 436*3)
It is really frustrating me that in all 3 money was deducted from my account but recharge did not go through. Please look into the issue asap as we are staying at home and tv is really necessary for us.
And dishtv complaint box on their site does not work.
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May 12, 2020
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2020
DishTV Customer Care's response Dear Sachin,

Hope you are doing good.

We regret the inconvenience caused to you. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Apr 11, 2020
DishTV Customer Care's response Dear Sachin

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 
4 Comments

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Comments

301- Signal Not Found - it is free channel but not coming, please resolve.

dish tv # [protected]

Reply
DishTV Customer Care's response, Apr 2, 2020
Verified Support
Dear Customer (Prabin2020),

Hope you are doing good.

We regret the inconvenience caused to you. Please write to us about your concern with your registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Apr 11, 2020
Verified Support
Dear Customer (Prabin2020),

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Mera dishtv no [protected] hai jo recharg nhi hua mene cradit card money pay kar deya hai mera pesa dhe cut chuka hai plz recharge my dishtv

Reply
DishTV Customer Care's response, Apr 2, 2020
Verified Support
Dear Tanu,

Hope you are doing good.

We regret the inconvenience caused to you. Please write to us about your concern with your registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Apr 11, 2020
Verified Support
Dear Tanu,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
I have a Dishtv connection which is nearly 10 years old but My set top box does not show DD national.It is not available on that.I am at my home due to nationwide lockdown with my whole family and We all are waiting to watch RAMAYANA but the DD national is not available.This is neither fair nor ethical.
Reply
DishTV Customer Care's response, Apr 2, 2020
Verified Support
Dear Customer (Youth for INDIA ),

Hope you are doing good.

We would like to inform you that if your account is in active status and you are still not able to see DD National channel, kindly give a missed call on 1800-270-2102 to refresh your account. Please ensure that your STB is SWITCHED ON - on channel 96 for updation.

Regards,
Online Team
DishTV
My dist tv not showing channel dd national please help me out
Reply
DishTV Customer Care's response, Apr 2, 2020
Verified Support
Dear Amit,

Hope you are doing good.

We would like to inform you that if your account is in active status and you are still not able to see DD National channel, kindly give a missed call on 1800-270-2102 to refresh your account. Please ensure that your STB is SWITCHED ON - on channel 96 for updation.

Regards,
Online Team
DishTV

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