EaseMyTrip.com — Booking not getting confirmed

EaseMyTrip.com — Booking not getting confirmed

_ _hardeep07 Sep 11, 2023 Sep 19, 2023 This thread was updated on Sep 19, 2023

Hi My name is Hardeep Singh, My booking Id is EMTAE1416110, I have booked Hotel in Dubai for 5 nights, Hotel Golden Tulip Al Barsha. But it’s been 8 days its booking status showing still pending, i spoke to the customer care also but they are just making excuses and wasting my time, All i want is my booking to be confirmed or i want all my money back. They already deducted amount. Was this information helpful? No (0) Yes (0)
EaseMyTrip.com customer support has been notified about the posted complaint.
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EaseMyTrip.com Customer Care

from Delhi, Delhi

Sep 11, 2023

Verified Support

Hey Hardeep,
We regret the inconvenience caused and understand the anguish in this regards. Furthermore, we are checking the concern and we will connect with you at the earliest with the resolution.

EaseMyTrip.com Customer Care

from Delhi, Delhi

Sep 12, 2023

Verified Support

Hi Hardeep,
As per our telephonic conversation, we hope your concern has been resolved from our end, as your booking has been confirmed.

nishaasolanki

Sep 19, 2023

no resolution of my complaint! initially, they did not pay any heed to my booking refund and now, they are not deleting my account! Easemytrip will be solely responsible for any misuse of my data. They dont care at all! that, s the reason they will be losing a customer who gave them over 1lakh business over a year. Callous and greedy attitude is what defines easemytrip!