Comments
I have Ordered a product, the delivery person called me to deliver the order. i went to the venue to collect the order within 10 mins but he is not there. He don't even call me before leaving. I Called him to ensure where he is, He was very rude and his attitude was irritating.
Ecom Express Customer Care's response, Mar 20, 2020
Verified Support
Dear Sir,
Greetings From ECOM Express.
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [email protected] for us to assist you and resolve your complaint.
Regards,
Ramen
Team ECOM Express
Greetings From ECOM Express.
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [email protected] for us to assist you and resolve your complaint.
Regards,
Ramen
Team ECOM Express
I have ordered spy pen camera in club factory and i have received duplicate pen instead of spy pen with packing 3 covers manual packing and i have paid online prepaid but the invoice is out side on cover this is the proof some thing did by courier service.
Ecom Express Customer Care's response, Mar 24, 2020
Verified Support
Dear Sir,
Greetings from ECOM Express
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [email protected] for us to assist you and resolve your complaint/query.
Regards,
Mohit
Team Ecom Express
Greetings from ECOM Express
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [email protected] for us to assist you and resolve your complaint/query.
Regards,
Mohit
Team Ecom Express
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Resolved
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
View all Ecom Express contact information
I send a product to my customer.
The product is not delivered until now.
Awb number - [protected]
Without contact our customer.
Simply change status.
Very worst service...
Greetings from ECOM Express
Please accept our sincere apologies for the inconvenience caused to you. As per our records your shipment 2592831975 has been returned back to your shopping portal.
So we request you to kindly coordinate with your shopping Portal for assistance.
Regards,
Ramen
Team ECOM Express